Stapert Home Improvements LLC

We had Jim complete an accent wall in our living room where he added judges paneling. We also had him remove some old door casings and blended in some new baseboards where needed in our front hall. The total job only took him 2 days. He was professional and the work was precise. The price was very reasonable. I highly recommend him. I wish I could add a picture to this review so you can see how well it all turned out.

Jim and his business partner, Bob, are the best contractors we have ever worked with. This is saying a lot since I'm 75 and my husband is 83, and we've had a lot of contractors help us with home projects over the decades. Thoughtful, reliable, prompt, pleasant to work with. From start to finish, the best -- actually, before starting! This job was very important to us -- we have mobility issues, and our new home had very steep steps that we needed to be made shorter so we wouldn't fall. When we were contacting contractors for this job, Jim replied promptly. But he did more than that, he answered every one of our many questions thoughtfully, and he added safety information that we weren't aware of, information that turned out to be critical for us. Jim always kept in touch, according to the timeline he promised, during the window when we were setting up the schedule for the job. When the job started, Jim and his crew were always on time, they cleaned up spotlessly at the end of each day, and they checked as the job went along to make sure it was in line with what we needed because they understood how important it was for us. This job was a bit problematic because of odd features of our older Broad Ripple house. A total pleasure to work with such reliable, skilled, pleasant, and kind professionals. We love our new stairs!! We are looking forward to calling on Jim and Bob and James in the future. Dianne & Clyde Flowers

Stapert Home Improvements did a fantastic job from the time Jim gave an estimate to the time the job was completed. I recently had hardwood floors laid that replaced tile so the door casings were too short. Jim was able to come to the house on June 24 and look at what I needed. He also gave recommendations on a problem area I had at my front door. His estimate came in a very timely manner and was reasonable, June 29th. I had told Jim that I was not in a super hurry but needed to get the job done before my daughter's wedding at the beginning of December. He assured me that he would make it work. In fact, he completed the job on July 21 to my satisfaction! Jim's coworkers were fantastic as well. The team covered the floor to install the trim; they used the saw outside and when they were done, you couldn't even tell they had been here. I will be replacing my banister next year and I will definitely be calling Stapert!

We were so thankful for such great work. Jim and Bob did an excellent job; they were very professional and tidy and a pleasure to have working in the house. We would highly recommend and would certainly not hesitate to hire for future work. Great job!

Jim had done work at my last house. He was very prompt about giving me an estimate, and his communication is very quick. He was honest with me that he wouldn't be able to get to my small job for a couple months. I didn't care because I know they do quality work. He put me on the schedule for October. They showed up when they said they would, and they did a great job replacing my wood and caulking. I primed and painted afterwards. They are simply the best!!

Great. Jim was a pleasure to work with. He got back to me the same day that I left a message. I sent him photos of the post and he gave me an estimate which was accurate. He showed up on time. The work quality was excellent and he cleaned up his mess. I also appreciated that I didn’t have to continually track him down to find out when he would be out. He gave me an estimated time frame and followed up with me to confirm. Would use again!

We live in a 50yr old home and some of the windows were in bad shape. Jim looked at all of the damaged windows and repaired most while some were past fixing and needed to be replaced. He fully discussed his recommended plan and completed the work in a timely manner. He and Bob were always professional and easy to work with. We talked to several other companies. Some that would repair and some that would replace the windows. They were the only company willing to both repair those that could be repaired, with rot proof materials - matching the style of the original windows perfectly, and replace those windows that needed it. They also replaced our front door. Jim made manufacturer recommendations and was able to find a door within our budget. We love the new door! While they may not have been the least expensive option, they did have the best plan for us and Jim obviously knew what he was talking about...no high pressure sales. We will recommend Stapert Home Improvement to our friends and call them again in the future.

The window was replaced today. It was a casement oversize window and had to be ordered. They came and took what was left of the old one and replaced the window. They also were very protective of the room, furnishing, and clean up of the house. I thought the cost of replacement was in line for material and services provided.

Jim Stapert and his business partner did three full days of work for us at our house, and I recommend him highly. He is extremely personable and tuned in to the customer, and he seems to be a good man who takes pride in doing a job well. He has been doing carpentry jobs with his dad since he was very young and has 17 years of experience doing carpentry full time. As part of the work process, he and I met with a representative from the door vendor we were going to use. Jim went above and beyond at that meeting, acting as a true advocate for me with the vendor to make sure I had everything I could need to make a comfortable, informed decision. He thought of things that I would not have considered and that the door vendor did not bring to my attention. I was very grateful for his thoughtful attention to detail. There were other times I was especially impressed with Jim as well. After the initial estimate, he found that structural elements of my house were exposed to the rain and were at risk of rotting. On his own time, he came out and did a quick, temporary fix for me so that I wouldn't have to worry about it until he could come and fix everything properly at our appointed time. During the course of the work, Jim found that the rot was more extensive than he was able to see at the time of the initial inspection (before the siding on our house was pulled back). He did not charge us extra, although it was about $300-400 worth of extra work for him. The final result is beautiful, better than I had thought it could be. I am very pleased. Throughout, Jim and his business partner were professional, upbeat, respectful, and neat. They went about their work confidently and cleaned up thoroughly when they had finished. I recommend them without reservation.

Jim Stapert is also associated with a company called Solutions in Carpentry. I initially called Solutions in Carpentry and was handed off by his partner to Jim, which I was told is their estimator, so you can take this review into consideration when evaluating both of those companies. I met Jim at our home and discussed the photos and schematics that I provided ahead of our on site meeting detailing the work to be done. We walked through the installation on 3/15 where he stated it was a one day job and it would be mid-April before he could begin. He provided a list of materials that we needed to provide and a quote of $650 for the job later that day. (I was very impressed with his prompt turnaround). I ordered the materials he detailed on 3/18 and was notified by the vendor on 3/28 that the materials would be delivered the week of 4/8. I reached out to Jim on 3/28 notifying him of receipt of materials, awarding him the job and asked if mid-April was still a possibility. Jim responded, " We would not be able to do these modifications during the week of 4/15 as our schedule fills up very fast this time of year. Hopefully we could do the job in May. Please let us know if you are accepting our proposal with this schedule in mind. Once we know if you are accepting our proposal, we will place your job in queue and then contact you when we know a start date." I responded, "I would really need a commitment on an installation date before I could commit to moving forward with the proposal. Are you able to provide a week in May that your schedule allows for this single day job to be completed? Jim responded, "It is clear that our business scheduling practices conflict with your commitment issues; therefore, we are passing on your job. We wish you luck on successful completion of your project." I didn't feel as a customer I was asking for too much to know when the project was scheduled to be competed based on my notice of award. "Hopefully in May" after I told him I was awarding him the job on 3/28 raised an immediate red flag on his commitment to me. If he manages his schedule as actively as he relies on it then he should have been very capable of telling me that if you are awarding me the job today then the next open date would be around XX/XX. I hadn't signed on the dotted line and I wasn't going to until I had received some level of commitment on when the project was to be completed. If the job wasn't large enough or the scheduled filled up that is fine; take ownership and be honest about the situation instead of laying blame on the customer for lack of commitment. I would be reluctant to ever use with those "business scheduling practices" unless you as the customer want to be held to whenever he gets around to you.

Jim and his team did a great job on our project, which was adding a wall and closet to convert an open loft space into a bedroom. They also added crown molding to our main floor. Both projects turned out great. Jim was always responsive and communicated regularly throughout the job. They were always polite and very trustworthy. I felt that we got a good value for the price we paid.

Excellent. Very professional job w/excellent workmanship.

We are Happy with the good workmanship, they've completed the work very satisfactorily, they cleaned up very well, we are very happy with price and their work, and we will hire them again.

I was very pleased with the work Jim did. He communicated on a consistent basis to ensure my expectations were met. His expertise and professionalism was greatly appreciated. I highly recommend Jim.

Jim and Bob did a fantastic job! They were extremely professional, on time and the work they completed was excellent. They are very trustworthy and would highly recommend and use them again!

From my initial contact to the riser being installed the project was handled professionally and in a timely manner. We agreed on a fixed cost based on my supplied "plans" and within two weeks the project was completed to my satisfaction. The riser is exactly as specified and during construction we quickly worked out a few minor details largely using Jim's experience to provide the best solution. As the riser was installed in the lower level of the house and being 4' x 8' x 1.5' along with several hundred pounds it was quite the challenge. They thought out the process as they went taking care not to introduce any possible damage to the house. I guess the best review I can give is we have hired their firm to take on another project and I'm pretty sure it will be handled just as professionally.

Very professional. Everything was done as quoted, as scheduled and there were no surprises. We really appreciated the care that was taken to keep everything clean and neat. We would highly recommend Stapert Home Improvement.

Excellent! Jim, did exactly what he said he would do with no variation in price. He is professional, courteous and I would recommend him highly. He cleaned up so well, we couldn't even tell there had been any work done but we could definitely see the perfection of his work.

Jim and Bob were awesome! Jim was very responsive via email and phone prior to the project starting and throughout. We have a 100-year-old home with the original fireplace surrounding that has a ton of character. I wanted the bookshelves to compliment but not overwhelm the character. Jim and Bob recommended several different approaches and once we agreed the entire project was complete in less than 2 days. They were very clean and took great care to clean up their worksite as well as the project area. The bookshelves look great and I will definitely reach out for future projects!

Quickly responsive with a quote and scheduling work. Work completed within 1&1/2 days. Work crew on time, communicating bridge condition and needs well. Bridge looks good. Also hung some bird tape over the repaired bird holes. Stapert Home Improvements will definitely be used for our next carpentry needs.

Great work. On time. On budget. Saved us money.

They were on time, professional, and did a good job. Were able to give a quote based on pictures we sent, which was very convenient for us.

Mr. Stapert came my house and walked with me as I showed him what all I wanted done. He later gave me an estimate of the costs, and we set up a date that worked with my schedule. On the day of the repairs, he was actually present for the majority of the repairs. I was shocked! So many companies send a professional face to draw you in with the estimate then a not so professional crew shows up to do the work. His entire team was professional, wore booties over their shoes when entering my home, and used drop cloths in every area they were working. I was worried about the mess it would create in my home, but they immediately cleaned up after. If it weren't for the amazing repairs, I would not have known anyone had ever been in my home doing a bunch of construction. He blew me away when he took the time to explain some simple tips that I could do to make my garage door last longer. I will recommend this company to all of my friends and family and plan to use them again in the future.

Stapert Home Improvement was very personable and professional in their work. The price and installation was a better value than the last contractor we used several years ago.

Jim's work was excellent, he was always there when he said he would be and kept me updated on the project in a timely fashion. I have recommended him to others and would certainly use him again.