TIE Tree Service

Didn't go at all -- never showed up or called. Would not use or recommend. Most disappointed because the man seemed sincere, but when contacted today there was no concern or apology.

They performed the service on short notice and did a fast, efficient job. The jobsite was well cleaned up. I would use them again.

They cut tree, ground the stump and removed brush. They were supposed to cut into 16 to 20 inch lengths. The first day they cut some into correct lengths, but they broke one of my sections of sidewalk. I called and complained they said they would send someone out to finish, but didn't say anything about my sidewalk. When they came out the second time they still didn't finish cutting to correct lengths.. I called in again and complained and told them when you send someone out I want to be called,so I can be there. I get home on Monday May 22th they came without calling and still didn't cut to correct lengths. I received bill on Wednesday June 7th. Bill reads cut down and remove brush $750 + $150 for grinding stump for a total of $1000 with 10% discount = $100 for grand total of $900. This is what was on there bill they sent me.

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Came home after vacation and the work was completed as discussed with no mess in the yard. Communication was very good with the office as well. Very satisfied and will use again.

They never showed up to crown our tree after having 2 different times set up and being promised after the first time not showing up that they would be there for the second appointment. Have never heard from them again. Very disappointed in their service.

We worked with TIE for a first project and that went well, but we didn't really have the money to finish the project like we wanted, so we went with our neighbor's preferred vendor who did a horrible job. So we hired TIE for the clean up. I simply won't work with anyone else again. They are professional, reliable, and very conscientious. Due to the location of the trees and debris, there is no way around damaging some of the landscaping. However, they worked on a plan to minimize the damage without going onto a disgruntled neighbor's property. (The trees HAD to come down, they were a danger to her house and ours, but they were on our property.) Felicia is a tremendous asset to TIE. She's very responsive and professional. Prices were half that of Ping's.

Tie's Tree service gave me an estimate for taking down, removing and burring the stumps of several dead ash trees on the property of my business. Tie tree services came out when they promised. Did all the work they promised to do, and did it in a timely fashion and cleaned up after themselves very well. They had as minimal an impact on the activity of my business as possible. The men were courteous and pleasant.

unknown

They knocked on our window to get my wife's attention and asked her to come outside. Once outside they explained that they were there to take care of our trees. My wife states " what trees". they stated the two dead trees in the back yard. My wife stated that she knew nothing about this, and said let me call my husband. At that time the individual changes his tune and states, that he was just in the neighborhood and could cut us a deal to cut the dead trees down. However, we don t have any dead trees in our backyard. very shady and unprofessional.

unknown

Tie tree was very professional. I got 3 estimates for this work and this was the best. One other tree service was very unprofessional when I tried to receive a written quote, so they were dismissed out of hand. Because of the weather, the work needed to be rescheduled several times. I had no problem with that. I didn't want the work done with 8" of snow on the ground. The crew showed up about ½ hour late, but that was ok because I had planned to work from home. The crew was very professional and got started right away. They laid plywood down to minimize damage to the grass. There was one divot in the yard but that is to be expected when taking down a 50?+ tree. They removed all of the sawdust and twigs. It looked better than when I raked. They filled the divot with topsoil. When the foreman returned (I?m sorry I can?t remember his name) he noticed the maple tree. He was concerned that it hadn?t been shaped enough. He had his crew relay the plywood and trim a little more. If he hadn?t said anything, I probably would have noticed it a few weeks later and thought it looked a little strange. By telling me about it, it shows that Tie Tree Service takes pride in its work and wants everything done correctly. While they were there, I got another estimate to have a large number of overgrown bushes taken down from around our house. I plan to use them in the future for this work. I would definitely recommend them.

We met this company at the home show and spoke with them about coming out to do an estimate. Their philosophy was very much in line with ours -- the young lady we spoke to told us they even refused one job because the trees did not need to come down and were perfectly healthy. That sold us on working with them. We also very much agreed with his stance on trees -- not to do things that don't need to be done, and to keep the tree's overall health at the forefront. He was the first to assess the situation, but really took the time to evaluate what was going on with our trees, what the problem areas were and what they could do vs. what we could do. He was very down-to-earth and genuine. He had the lowest estimate and was willing to work on the price with us. We're a young family with a toddler and several must-do projects on the list for what has turned out to be a fixer-upper house. While we have not signed a contract to do work (due to other projects going over budget) but we plan to hire them to take down two trees and clean up several others in the hopefully not-too-distant future. His professionalism was greatly appreciated as was the time he took to thoroughly go through every detail of the job with us.

While giving an estimate for tree trimming the owner took the time to evaluate our tees, identifying problem areas and recommendations to enhance the tree's health. The crew who showed up for the job on time, were professional and friendly. Rather than just hacking off limbs, the tree was trimmed in a way to enhance its health and promote positive growth. Very happy with the results and I would recommend their services.