They did a good job until they applied the final finish. They left sawdust and debris remaining in the cracks when applying the finish. They did come out and correct this, but it took a lot of unnecessary time. We wish it would have been checked closer to avoid this extra time needed. It would have been a wonderful experience if they would have had better attention to detail prior to applying the finish. They had also put down one coat of stain that was not the correct color. They did sand the floor and correct this as well.
Description of Work: They refinished our existing hardwood floors.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
04/2005
5.0
hardwood floor
+ -1 more
THEY WERE PROMPT, COURTEOUS AND VERY PROFESSIONAL. THEY DID A REALLY NICE JOB. THE PRICE WAS VERY COMPETITIVE.
Description of Work: HARDWOOD FLOOR REFINISHING/SANDING.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,290
CANDACE B.
10/2004
5.0
hardwood floor
+ -1 more
I CHOSE TO HAVE THE SURFACE FINISHED IN A SATEEN SHEEN. AFTERWARDS I WASN'T HAPPY WITH MY CHOICE. A YEAR LATER I CALLED THE COMPANY BACK TO DISCUSS HOW MUCH IT WOULD COST TO COME BACK AND REFINISH THE TOP COAT. UNBELIEVABLY THE OWNER WAS SO DISTRESSED THAT I WASN'T HAPPY THEY CAME BACK AND REFINISHED IT FOR A MERE $200 - WHICH I AM QUITE SURE DIDN'T COVER THE COST OF LABOR, SUPPLIES, ETC. IT WAS SUCH A PLEASURE TO WORK WITH THIS COMPANY. THEY ARE A FAMILY OWNED BUSINESS AND THEIR CONCERN AND ATTENTION SHOW! I LOVE THE HIGHER GLOSS OF MY FLOOR AND WOULD HIGHLY RECOMMEND THEM!! I AM STILL IN SHOCK OVER HOW WELL I WAS TREATED. THANKS FOR HAVING THEM ON YOUR LIST.
Description of Work: REFINISHED HARDWOOD FLOORS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
PERRY W.
02/2004
5.0
hardwood floor
+ -1 more
MATT COLE AND HIS MEN DID EXCELLENT WORK AND WERE ALWAYS ON TIME, POLITE, AND CLEANED UP AFTER THEY WERE DONE FOR THE DAY. VERY SOLID AND RELIABLE. STRONGLY SUGGEST OTHERS CONTACT HIM FOR FLOORING INSTALLATION WORK.
Description of Work: INSTALLED HARDWOOD FLOORING IN KITCHEN, ENTRYWAY, AND DINING ROOM.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
CHRISTINE C.
06/2003
5.0
hardwood floor
+ -1 more
COMPARED WITH THE OTHER ESTIMATES I RECEIVED THEY WERE REALLY INEXPENSIVE. I WAS IN A REAL HURRY AND THEY RESPONDED TO MY NEEDS.
Description of Work: BUILT SOME STEPS, REFINISH AND INSTALL SOME HARDWOOD FLOORS ON THE LANDING
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
LINDA V.
10/2002
5.0
hardwood floor
+ -1 more
THEY DID A VERY NICE JOB AND THEIR PRICE WAS A LITTLE LESS THAN OTHER QUOTES. THIS IS A SMALL COMPANY SO THEY ARE ABLE TO PROVIDE MORE PERSONAL SERVICE.
Description of Work: INSTALLED NEW HARDWOOD FLOOR IN 1 ROOM.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
DANNY N.
09/2001
5.0
flooring contractor
+ -1 more
unknown
Description of Work: THEY INSTALLED OAK PLANK FLOORING IN BEDROOM AND HALLWAY, APP. 500 SQ. FEET.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation
FAQ
KNOCK ON WOOD is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: Closed
KNOCK ON WOOD accepts the following forms of payment: Check
Yes, KNOCK ON WOOD offers free project estimates.
No, KNOCK ON WOOD does not offer eco-friendly accreditations.
No, KNOCK ON WOOD does not offer a senior discount.
No, KNOCK ON WOOD does not offer emergency services.
No, KNOCK ON WOOD does not offer warranties.
KNOCK ON WOOD offers the following services: HARDWOOD FLOORING INSTALLATION & REFINISHING.