Adams Glass and Garage Door was founded on the belief that homeowners and business owners should be able to count on the professionalism and service that they receive. We have been in business since 1978, and we proudly serve the Shelbyville area. Call today!
I hired them for a window repair and prepaid for the service on May 19th. It is July 28th and I still do not have my window. I have tried calling them for weeks and no one ever answers. When I did finally get someone on the phone, we set up an installation appointment and they did not show up and did not call. I have not heard from them again.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Kay R.
07/2020
4.5
Quality job on the project and will recommend. Small issue with communication. Inventory not received in expected time frame but customer was not notified. Priority placed on job once customer called with questions on delay/lack of communication
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
Hwa Jung C.
07/2020
4.0
Tom is a very gentle price also nice but they do not upgrade where glasses go on if I do not ask them.
Rating Category
Rating out of 5
quality
3.0
value
5.0
responsiveness
3.0
Yes, I recommend this pro
John S.
06/2020
5.0
I have double hung windows and only the bottle was broken. Called they came out measured and ordered the glass. When it arrived they called came out and took less then 30 minutes to repair. They were courteous and professional. Would recommend to anyone that needed a broken window repaired.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jana F.
05/2020
5.0
I appreciate Adams Glass: - they answered all of my questions (even came back after the original estimate to address my concerns), - they called before coming and showed up on time, - very professional, - very personable, - good value. I rarely give the highest marks on reviews. However, I think they did an exceptional job on a difficult job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sheila P.
05/2020
0.5
They will not answer their phone or return my phone call. I told them the best time/day to contact me outside of work but no response. I have left two messages and called several times. They did come out to my home to inspect the window I needed to be replaced and I have not been able to speak to anyone since.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Jack D.
05/2020
0.5
Work still not complete after 3 weeks.
Rating Category
Rating out of 5
quality
3.0
value
1.5
responsiveness
3.0
Becky M.
05/2020
5.0
They did a wonderful job and we able to come quickly, both for the estimate and to finish the job. It was much cheaper than we were expecting. Everyone we interacted with was professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
Chris E.
03/2020
5.0
great service and price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$148
Catherine D.
03/2020
5.0
.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Andy P.
02/2020
4.5
Great service. With neat work
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Gill M.
01/2020
5.0
Hired via Lowes
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.5
Yes, I recommend this pro
Sherisa R.
12/2019
0.5
DO NOT HIRE THEM!!!! It took over a month to get my glass to be repaired. That I paid for in advance. Once they finally got the correct glass they broke my spring and never came back to fix it. I will be taking them to COURT ASAP!!!
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Adam M.
11/2019
5.0
This was one of the best contractor experiences I have had.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Joseph G.
10/2019
5.0
They did a excellent job. They were fast very polite and a great price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lisa P.
10/2019
0.5
I paid for service that never came to install!!
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
DONALD P.
08/2019
3.5
AFTER GLASS WAS REPLACED, WE NOTICED AND CRACK IN THE GLASS. THEY WERE ABLE TO GET ANOTHER PIECE OF GLASS IN A FEW DAYS AND REPLACED THE GLASS.
Rating Category
Rating out of 5
quality
3.5
value
4.0
responsiveness
4.0
Yes, I recommend this pro
$622
Tina M.
08/2019
4.0
They responded quickly and came out within two days for my estimate. Al is always reachable on his cell phone even over the weekend and got right back to me with any questions or concerns. They missed one window but he got them back out right away. They saved me a lot of money in repairing my windows versus replacing all of them.