It took longer than anticipated to get the stove in and there were two days that the store said they were scheduled to be open, but they were closed. It set us back on the installation because we could not pick up the stove in time.
Description of Work: My step-father ordered a wood burning stove.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$2,200
Mikhail K.
08/2015
1.0
fireplaces
 + -1 more
Wasted time. I did not use Terry and will make sure not to inconvenience him again.
Description of Work: Terry wasted my time by making me come up all the way from Indianapolis to assess chimney issues in my home only to never get back to me again. He came across as a not serious, unkempt individual making political and other malapropos statements during our first meeting.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Gerald L.
06/2015
3.0
masonry, fireplaces
 + 0 more
unknown
Description of Work: I visited their shop to discuss a fireplace insert, they visited me for a measurement and never got back to me afterwards with a recommendation or an estimate.
Rating Category
Rating out of 5
responsiveness
1.0
Larry D.
10/2012
5.0
masonry, fireplaces
 + 0 more
These guys are great, prompt, professional, helpful did what they said they were going to do within the estimate. Definate will use them again.
Description of Work: picked up a job that another company had bid on but never completed. installed insert and repaired second fireplace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
BRUCE R.
10/2012
5.0
fireplaces, chimney caps, gas logs
 + 1 more
I have built stoves in my other house so I am familiar with these guys that is why I chose these particular guys to do this work for me. I had them come over and give me and estimate and I chatted with him for a while to see whether they knew what they were doing. I was familiar with their equipment. They were excellent. They knew what they were doing and I was here while they were doing it and that is why we set them up to do it because I am in and out a lot and I don't have time to have somebody miss an appointment bacause I am rarely here. They were on time, they did the work and they got it done. There were no hitches and everything went well. The unit has been working great ever since. Their pricing was competitive. The quality of the unit was excellent. They were really quick to respond, as a matter of fact the guy gave me his personal cellphone number because when he was running around he wanted me to be able to keep in contact with him so we could set an appointment the minute he gets the unit in. They were very professional.
Description of Work: I had my fireplace converted over by the Stove Shop. They took out a gas unit, remove the damper out of the chimney itself, run all the new tubing and I had to cap the chimney. They also ordered the unit and installed it.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Fireplaces,
Masonry,
Gas Logs,
Chimney Caps,
Accountants/Tax Consultants
FAQ
Stove Shop is currently rated 4.4 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 10:00 AM - 7:00 PM
Thursday: Closed
No, Stove Shop does not offer free project estimates.
No, Stove Shop does not offer eco-friendly accreditations.
No, Stove Shop does not offer a senior discount.
No, Stove Shop does not offer emergency services.
No, Stove Shop does not offer warranties.
Stove Shop offers the following services: Fireplaces & Accessories Retail, Heating Stove Dealers