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Maruszczak Appliance Sales & Service Inc

Appliance Repair, Appliance Sales and Installation, Appliance Repair - Small

About us

Maruszczak's has been South Chicagoland's full-service appliance stop for over 25 years! A name you can trust synonymous with excellence in appliances, Maruszczak Appliance offers: In-house dependable delivery and installation Full parts and service department Knowledgeable friendly sales staff Area's largest selection Competitive Pricing

Business highlights

38 years of trusted experience

Services we offer

Service - Delivery - Install Factory Authorized Service We employ our own in-house factory authorized service technicians and service everything that we sell! Professional In-House Delivery All of our deliverymen are trained to make the delivery of your purchase as easy as possible. We offer call-aheads, narrow time windows and go the extra mile by covering floors with cardboard during the job! Professional In-House Installation Maruszczak's installers have th

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.518 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
17%
3
6%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.4
Showing 1-18 of 18 reviews

Jeffery B.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: service call for dish washer promptly solved problem

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Aquila R.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: serviced viking stove and wine cooler

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lawrence W.
07/2014
5.0
appliance sales
  + -1 more
I've used them before. They're very good. Their prices are competitive and they got a good customer service.
Description of Work: We bought a refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer S.
06/2014
5.0
appliance repair
  + -1 more
The sales portion was good. We were shown options to match our existing GE Profile Microwave/Convection oven. We decided upon a floor model Profile Range that had been discontinued. The salesman was prompt in looking for their best price, which was the same price as other larger retailers for the same item. Our salesman also threw the new gas line in for free. Delivery also went well. I had other appliances delivered by a larger chain store that contracts out to a third party. The gentleman sent by Maruszczak were much better than anyone I had ever dealt with. They were on-time. Courteous. Covered all of my flooring from the front door & through the kitchen with cardboard to protect it. They were very careful not to scrape the range or my doorways while moving around. I also had my old range put in the my basement and they were even careful with it. Unlike other delivery services they also explained the process of readying my appliance for use, such as running the oven for 20mins before it can be used. Also, there was no add on charge because they were delivering and installing a gas appliance like other companies. No tack on fee to hook-up, turn-on, & test the gas line they installed. I would definitely but an appliance from them again and have it delivered for sure.
Description of Work: I purchased a GE Profile Range. They also delivered and installed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Maruszczak Appliance Sales & Service Inc
[member name removed], Thanks for the nice review, and thanks for the business! I hope we see you again when you need something! Doug Maruszczak

Phyllis N.
05/2014
5.0
appliance repair
  + -1 more
very well. is still working.
Description of Work: repair dishwasher door and seals

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

David B.
05/2014
1.0
appliance repair
  + -1 more
bad to worse.....very poor service and repair man didn't know what to do with a Maytag refrigerator. Costs us money to have no results.
Description of Work: charged us to came to the house, told me had to order two parts, then called to say that they were wrong that they had to order a different part, didn't seem clear what they were doing. Finally ordered the part and provided a delivery day that kept changing. After waiting three months and I had to make several phone calls to them, they told us that the part was no longer available. We would need to come in and purchase a new refrigerator. Dont use them if you have Maytag products, they don't know what they are doing.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$80

Response from Maruszczak Appliance Sales & Service Inc
I was sorry to see that you had such a negative experience with our company. I researched the matter and found that the control board that your refrigerator needed was on a back-order which was then switched to N/A (not available). This is not common, but happens every once in awhile. Unfortunately it happened to us on the first time that you did business with our company. I assure you that we try our hardest to please our customers, but in certain instances we run out of options. Appliances have changed quite a bit over the past 15 years, and are run on electronics rather then mechanical parts as before. Problems can be harder to diagnose sometimes due to this. I hope you have the best of luck with your appliances from here on out, and my apologies for the inconvenience. Sincerely, Doug Maruszczak II Vice President Maruszczak Appliance

PETER D.
04/2013
5.0
appliance sales
  + -1 more
Fantastic experience. Everything went exactly as discussed. The purchase, the delivery and the installation were all top quality. we will be back.
Description of Work: We bought a 4 piece kitchen, including range, refrigerator, microwave and dishwasher. My wife wanted the white ice series from whirlpool and we were able to purchase all the pieces on Thursday and they were shipped and professionally installed on Monday. The delivery and installation were very professxional and exactly as promised. We were able to get extended payment terms that worked really well with our budget. The staff made us very comfortable making as major purchase and the experience was so good that we will be back whenever we need additional appliances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,600

Response from Maruszczak Appliance Sales & Service Inc
Mr. [member name removed], Thanks so much for the business, and for the kind review! We sincerely appreciate it! Doug Maruszczak

John G.
06/2012
5.0
appliance sales
  + -1 more
Great as usual. I have used Maruszcak's not only for repair but also for new appliances. They are prompt with delivery, as well as service appointments. Their staff installs and repairs AND cleans up after they are done. A great local store, much better t han the "big box" outlets. The fact they also do service is a plus. Prices are competative also.
Description of Work: I had to have my dryer repaired. Maruszcak's not only does repair but also sells new appliances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jackie D.
05/2012
4.0
appliance repair
  + -1 more
They installed the dishwasher about a week ago. After they left I noticed it was crooked. They came back out to straighten it out yesterday. They responded quickly. This is the second or third time I have used them. The girl I dealt with at the store was terrific. She was very helpful. The price is a little higher than you would get at Home Depot or Lowes, but you get better service with them.
Description of Work: They installed a new dishwasher.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Karen M.
02/2012
5.0
appliance repair
  + -1 more
They are honest. You can tell they are committed to their customers.
Description of Work: They replaced the hinges on my oven door. They also helped me find a replacement part for my cook top.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Rachel S.
02/2012
5.0
appliance repair
  + -1 more
They do a great job. They come out see what I need, order parts, call back to schedule appointment and then come back to fix everything nicely.
Description of Work: They repaired our dishwasher, dryer, and stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan M.
01/2012
4.0
appliance sales
  + -1 more
They were excellent. The customer service and the products were excellent. Overall, it was a really good experience. I would definitely use them again in the future.
Description of Work: I purchased all new appliances from Maruszczak Appliance Sales & Service Inc. The appliances included a refrigerator, a dishwasher, a cooktop, a range hood and a trash compactor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$8,000

Maria E. A.
12/2011
5.0
appliance repair
  + -1 more
They do a lot of very good service. I've used them for years. They are very good. My experience has been very positive. They've always been excellent and punctual. I've never had to have them back out to fix the same thing. They've been very good.
Description of Work: They repaired my new washer most recently. They have fixed at various times my refrigerators, my stoves, and microwaves over the past 15-20 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TINA M.
12/2008
3.0
small appliance repair
  + -1 more
Well in this case, not very good. In fact he made the problem a little worse. I would not say it was a good experience. He was attentive to what he was doing and tried to fix the problem as best he could, but made the problem worse. If I did ever build a new house, which I doubt I will, I wouldn't go with this company for appliances.
Description of Work: They fixed my microwave oven. They are the appliance store that provided me the appliances for my home.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
5.0
punctuality
1.0

$180

09/2006
4.0
appliance repair
  + -1 more
IT TOOK THEM LONGER TO COME OUT THEN I WOULD OF LIKED. THEIR SERVICE WAS PROFESSIONAL AND FRIENDLY. THEY WERE ABLE TO GET IT WORKING QUICKLY AND MADE SURE TO DO THE BEST JOB THEY COULD.
Description of Work: THEY FIXED THE ICEMAKER ON MY REFRIGERATOR THAT HAD STOPPED WORKING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$55

09/2006
5.0
appliance repair
  + -1 more
MARUSCZAK APPLIANCE HAS BEEN MY GO-TO COMPANY FOR A LONG TIME NOW. THEY ARE VERY PUNCTUAL AND THEY DO REALLY GOOD WORK. I USUALLY BUY MY APPLIANCES THROUGH THEM TOO.
Description of Work: THEY REPLACED THE IGNITER IN MY OVEN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Steve P.
08/2006
5.0
appliance repair
  + -1 more
WELL, I WOULD HAVE TO SAY THAT THEY ARE PUNCTUAL, VERY PROFESSIONAL, AND QUITE WELL PRICED. WE BUY ALL OF OUR APPLIANCES THROUGH THEM, AND THEY'VE ALWAYS MAINTAINED THEM.
Description of Work: THEY FIXED OUR WASHER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

08/2006
5.0
appliance repair
  + -1 more
I WOULD SAY TO SHOP AROUND AND SEE IF YOU COULD FIND SOME PLACE BETTER, BUT I AM A FIRM SUPPORTER OF THIS COMPANY. THEY ARE CHEAP AND VERY RELIABLE. I WOULD REFER THEM TO ANY ONE.
Description of Work: THEY CAME TO REPLACE MY ICE CUBE MAKER.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

    Contact information

    7809 W Lincoln Hwy, Schererville, IN 46375

    www.maruszczak.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 8:00 PM
    Tuesday:
    8:30 AM - 6:00 PM
    Wednesday:
    8:30 AM - 6:00 PM
    Thursday:
    8:30 AM - 8:00 PM
    Friday:
    8:30 AM - 6:00 PM
    Saturday:
    8:30 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Sales and Installation,
    Appliance Repair - Small

    FAQ

    Maruszczak Appliance Sales & Service Inc is currently rated 4.5 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 8:00 PM

    Tuesday: 8:30 AM - 6:00 PM

    Wednesday: 8:30 AM - 6:00 PM

    Thursday: 8:30 AM - 8:00 PM

    Friday: 8:30 AM - 6:00 PM

    Saturday: 8:30 AM - 5:00 PM

    Maruszczak Appliance Sales & Service Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Maruszczak Appliance Sales & Service Inc does not offer free project estimates.
    No, Maruszczak Appliance Sales & Service Inc does not offer eco-friendly accreditations.
    No, Maruszczak Appliance Sales & Service Inc does not offer a senior discount.
    No, Maruszczak Appliance Sales & Service Inc does not offer emergency services.
    Yes, Maruszczak Appliance Sales & Service Inc offers warranties.
    Maruszczak Appliance Sales & Service Inc offers the following services: Service - Delivery - Install Factory Authorized Service We employ our own in-house factory authorized service technicians and service everything that we sell! Professional In-House Delivery All of our deliverymen are trained to make the delivery of your purchase as easy as possible. We offer call-aheads, narrow time windows and go the extra mile by covering floors with cardboard during the job! Professional In-House Installation Maruszczak's installers have th

    Contact information

    7809 W Lincoln Hwy, Schererville, IN 46375

    www.maruszczak.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 8:00 PM
    Tuesday:
    8:30 AM - 6:00 PM
    Wednesday:
    8:30 AM - 6:00 PM
    Thursday:
    8:30 AM - 8:00 PM
    Friday:
    8:30 AM - 6:00 PM
    Saturday:
    8:30 AM - 5:00 PM