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COMPUTER BAY

Computer Repair, Computer Sales, Computer Training

About us

CHARGES BY THE HOUR. TRAVEL CHARGES MAY APPLY. HAS A STOREFRONT. VIDEO SURVEILLANCE TELEPHONE SYSTEMS/V.O.I.P.

Business highlights

38 years of trusted experience

Services we offer

SALES and Service CUSTOM PC BUILDER,BUSINESS, EDUCATION,PERFORMANCE/GAMING, HOME/BUSINESS,INDIVIDUAL COMPONENTS, ,NOTEBOOKS, DESKTOPS,PRINTERS(INKJET,LASERJET, THERMAL),PROJECTORS ON-SITE NETWORKS, PLOTTERS & PRINTERS,POINT OF SALE,SOFTWARE & HARDWARE TRAINING; ONE ON ONE, VIDEO SURVEILLANCE TELEPHONE SYSTEMS/V.O.I.P. INSTALLATION

Services we don't offer

BUYING OF USED EQUIPMENT.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.39 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
22%
3
0%
2
0%
1
11%


Rating CategoryRating out of 5
quality
4.2
value
4.0
professionalism
4.4
responsiveness
4.2
punctuality
4.2
Showing 1-9 of 9 reviews

Jo T.
04/2015
1.0
computer sales
  + -1 more
I would not recommend them to anyone. The computer was not of good quality. I would go somewhere else.
Description of Work: I purchased a computer from them.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from COMPUTER BAY
A custom computer system was ordered. Purchased on 3/25/2015 at 1:10pm On 3/26/2015, the computer was returned. Full refund was given 3/26/2015 at 10:33 am It is regretful that this customer felt the need to leave such negative comments. I believe that we were Responsive, Punctual and completely Professional. Please take a moment to read our other reviews. For over 30 years we [Member Information Removed] offered Excellent Computer Products and Services, all at competitive rates! If you don't know us, stop by. If you do know Computer Bay, THANK YOU! We do value our customers!!!!

Randall W F.
06/2014
4.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$75

sylvia S.
03/2014
5.0
computer repair, computer training, computer sales
  + 1 more
Those guys are good. Their personal touch that they provide me with makes me one of their loyal customers. If you have a question on your computer or your computer is acting up on you, you can call them and they will give you advice over the phone. That is really nice. They are a family owned, small business. You are going to pay a little bit more if you buy a lap top from them. But for that little bit more that you are paying, whenever you have problems you can go in and talk to them. So it is worth that little that you have to pay more for the product. I love these guys. When my daughter graduated from high school I bought her a lap top, so I walked in there and told them what I want, what she is going to use it for, and then they told me exactly what I was looking for.
Description of Work: I used Computer Bay to purchase a lap top for my daughter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Loy L.
02/2013
5.0
computer repair
  + -1 more
I found Computer Bay on Angie's List last year after Dell failed to fix my laptop after sending it there twice. Computer Bay diagnosed it and fixed it quickly. Unfortunately since the cause of the original damage was water damage, the laptop eventually died through the failure of the motherboard. After purchasing my new laptop, I took my desk top in because of what I thought was a failing video card because of constant blue screen crashes, and after a quick diagnosis they informed me it was not that, but a failing hard drive. They replaced the hard drive, reinstalled all of my data and and all of my "favorite" listings. Since I have gotten it back, my desk top is amazing, the speed is back and I am so much more comfortable with the data stored there.
Description of Work: Repair of Computer
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

Loy L.
07/2012
5.0
computer repair
  + -1 more
The technician was knowledgable, nice and very professional... I would definately use them again
Description of Work: Our house was struck by lightning and fried the printer, modem and router... the technician came out, tested all of the equipment and even tested the ethernet board in the PC (thankfully it was found to be okay)... he installed a new modem, router, reconfigured my home network, and since the new router was not as powerful as my old one, he calibrated and installed a repeater that I had but could never get to work... He was here approximately an hour and a half, making sure everything worked before he left...

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$396

Bob M.
05/2012
5.0
computer repair
  + -1 more
They were able to retrieve information off of my computer's hard drive. It crashed and they were able to retrieve that data for me. They were very prompt, and I was able to pick up the computer after just a few days. And they were able to transfer everything to a flash drive. The price was more than reasonable.
Description of Work: Repair and sell refurbished computers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer A.
01/2010
5.0
computer sales
  + -1 more
I was very happy that the people working there knew what I was talking about and were eager to help me fix the issue. They worked very hard to get me what I needed, when I needed it.
Description of Work: Purchased a replacement part for an aging PC that had failed. I couldn't find it at any of the box stores, and I needed it quickly for a client.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from COMPUTER BAY
Thank you for taking the time to post a such a positive comment! Your business is appreciated. If you need anything in the future, just let us know. 219-322-3004

CHARLES V.
11/2009
4.0
computer repair
  + -1 more
They told me I could repair it for the same price of buying a new one or buy a new one cheaper. They were honest and I was pleased.
Description of Work: They checked my printer. They found it was repairable.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$65

08/2006
5.0
computer repair
  + -1 more
THEY WERE VERY RELIABLE AND KNOWLEDGEABLE, AND THEY EXPLAINED EVERYTHING. THEY WERE ALSO GOOD ABOUT ANSWERING ANY QUESTIONS I WOULD'VE HAD. IT WAS AN ALL-AROUND GOOD EXPERIENCE.
Description of Work: THEY REPLACED THE POWER SUPPLY AND CLEANED THE MOTHER BOARD.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$30

    Contact information

    111 E JOLIET STREET, Schererville, IN 46375

    www.computerbay.org

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales,
    Computer Training

    FAQ

    COMPUTER BAY is currently rated 4.3 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    COMPUTER BAY accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, COMPUTER BAY does not offer free project estimates.
    No, COMPUTER BAY does not offer eco-friendly accreditations.
    No, COMPUTER BAY does not offer a senior discount.
    No, COMPUTER BAY does not offer emergency services.
    Yes, COMPUTER BAY offers warranties.
    COMPUTER BAY offers the following services: SALES and Service CUSTOM PC BUILDER,BUSINESS, EDUCATION,PERFORMANCE/GAMING, HOME/BUSINESS,INDIVIDUAL COMPONENTS, ,NOTEBOOKS, DESKTOPS,PRINTERS(INKJET,LASERJET, THERMAL),PROJECTORS ON-SITE NETWORKS, PLOTTERS & PRINTERS,POINT OF SALE,SOFTWARE & HARDWARE TRAINING; ONE ON ONE, VIDEO SURVEILLANCE TELEPHONE SYSTEMS/V.O.I.P. INSTALLATION
    BUYING OF USED EQUIPMENT.

    Contact information

    111 E JOLIET STREET, Schererville, IN 46375

    www.computerbay.org

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed