We went to the showroom and picked out carpet, price was as expected. Sales told me it could be installed in 3 days but we were not ready, so we scheduled appt. for 1 1/2 weeks in advance and was told someone would be there about 8:30 am so I took the morning off work. When no one showed up by 11 am I called. I was told that our carpet was coming in around lunchtime & someone would be out later that day to install, I called off the remaining day of work. No one ever showed and I never received a call. The next morning I called and spoke with the store manager and was assured I was on the installers route. Several hours later a lone installer shows up and informed me I was not on their route so he had to make a special trip. There is one noticeable seam but other than that it looks good. I will not do business with them again in the future. A phone call and a little honesty goes a long way. I missed a days pay because someone couldn't pick up a phone, not once but twice, to let me know.
Description of Work: We needed carpet, padding and tack boards installed in a newly drywalled bedroom and hallway. The carpet was installed over concrete flooring with two doorways requiring thresholds.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
1.0
$680
09/2006
5.0
carpet installation
+ -1 more
THEY DID A QUALITY JOB WITH THE WORK AND WERE VERY PROMPT IN THEIR SERVICE. I WILL DEFINITELY USE THEM AGAIN WHEN I NEED TO GET CARPET DONE IN THE FUTURE.
Description of Work: THEY INSTALLED CARPET IN MY LIVING ROOM, DINING ROOM, AND BEDROOM.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
09/2006
5.0
carpet installation
+ -1 more
THEY HAVE A REALLY GOOD SELECTION OF CARPET. THE INSTALLATION OF CARPET WAS VERY PROFESSIONAL AND THEY DID A GREAT JOB. THE ONLY THING THEY DID WRONG WAS SHOW UP A LITTLE LATE.
Description of Work: THEY INSTALLED CARPET IN THREE ROOMS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$800
09/2006
5.0
carpet installation
+ -1 more
CARPET LAND USA IS A VERY REPUTABLE COMPANY, AND THEIR INSTALLERS KNOW HOW TO MAKE IT LOOK BEAUTIFUL. I WOULD DEFINITELY TELL EVERYONE NEEDING FLOORING TO CONTACT THESE GUYS.
Description of Work: THEY CARPETED FOUR ROOMS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
08/2006
5.0
carpet installation
+ -1 more
I NEVER HAD A PROBLEM WITH THEM. THEY HELPED ME PICK OUT THE BEST CARPET IN MY PRICE RANGE, AND THEN GAVE ME A GOOD PRICE FOR INSTALLATION. THEY DID GOOD.
Description of Work: THEY INSTALLED CARPET IN MY BEDROOM.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
08/2006
5.0
carpet cleaners
+ -1 more
THEY WERE VERY HELPFUL, AND THE CARPET WAS LAID STRAIGHT. THERE WERE NO BUBBLES IN THE CARPET. THE PROCESS OF ORDERING AND INSTALLING THE CARPET IN MY HOUSE WAS A EASY ONE.
Description of Work: THEY CLEANED ONE ROOM OF CARPET IN MY HOME.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
MARY BETH B.
08/2006
5.0
carpet installation
+ -1 more
THEY ARE VERY PUNCTUAL AND PROFESSIONAL IN THEIR WORK ETHICS. WE WERE VERY HAPPY WITH THE WAY THEY CLEANED UP ALL OF THE MESS, WHEN THEY GOT DONE AND GOT RID OF THE OLD CARPETING FOR US.
Description of Work: THEY CAME IN AND MEASURED THE LIVING ROOM RUG, AND WHEN THE CARPET CAME IN THEY BROUGHT IT OUT. THEN THEY TOOK UP THE OLD CARPET AND PUT DOWN THE NEW.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
08/2006
5.0
carpet installation
+ -1 more
I HAVE ALWAYS HAD A GOOD EXPERIENCE WITH THIS COMPANY, BECAUSE THEY HAVE GOOD SERVICE. THEY DID AN EXCELLENT JOB OF LAYING THE CARPET. I WAS QUITE SATISFIED WITH IT.
Description of Work: I HAD THIS COMPANY INSTALL CARPETING IN THE LIVING AND DINING ROOM, STEPS, AND HALLWAYS BOTH UPSTAIRS AND DOWN.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Sales and Installation,
Flooring Sales and Installation,
Carpet Cleaning,
Hardwood Flooring Sales and Installation,
Ceramic Tile
FAQ
CARPETLAND USA INC is currently rated 4.6 overall out of 5.
No, CARPETLAND USA INC does not offer free project estimates.
No, CARPETLAND USA INC does not offer eco-friendly accreditations.
No, CARPETLAND USA INC does not offer a senior discount.
No, CARPETLAND USA INC does not offer emergency services.
No, CARPETLAND USA INC does not offer warranties.
CARPETLAND USA INC offers the following services: CARPET. VINYL. CERAMIC. LAMINATE. HARDWOOD. AREA RUGS.