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Hearth Home Shoppe, Inc.

Fireplaces

About us

Hearth & Home Shoppe, Inc., a family owned business located in Saint John, IN, has been serving Northwest Indiana and the South Suburbs of Chicago, IL for over 15 years. We are a corn, wood, pellet, gas and electric fireplace and stove retailer. We specialize in installation and service of fireplaces and wood stoves including brick, stone and marble mantles. Bring us your vision and we will make it a reality. We also sell hard to find parts and accessories for any type of unit such as logs, screens, grills, and doors. Give your home the picturesque family centerpiece this winter with a gorgeous fireplace or wood stove from Hearth & Home Shoppe. Hearth & Home Shoppe, Inc. features: • Gas, wood, electric and pellet fireplaces and stoves • Chimneys • Mantles • Gas logs • Glass doors • Custom grates • Cultured stone and brick • And much more Expect nothing but professional service from us! We'll help you find the right solution for you and install it efficiently. Call Hearth & Home Shoppe, Inc. today for more information!

Services we offer

Hearth Home Shoppe, Inc.


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Gwen H.
01/2009
1.0
fireplaces
  + -1 more
Horrible. The stove top was damaged when installed. There was a large scratch on the top, poor coverage of the paint on the left side of the top, and a chip in the enamel on the stove top edge. The store owner 'Sandy' agreed to correct the damage to my satisfaction. I paid for the fireplace (very stupid thing to do) with the understanding that Sandy would correct the problems. It took from 9/24 until November to get the touch-up paint. When the Hearth and Home representative came to touch up the chip and scratch he did not have any enamel filler just the touch up paint. It did not correct the problems. I called repeatedly asking for Sandy to stand behind her word and replace the top but she will not call me back. No one ever seems to be able to answer the phone at Hearth and Home. I feel so stupid. Why did I trust her and pay for the stove? At least if I had not paid Hearth and Home would be motivated to correct the problem. Now they could care less. Trying to work through the credit card company to reverse the charge has a lot of limitations. DON'T DO BUSINESS WITH THIS COMPANY. They don't stand behind their products or installation.
Description of Work: Purchased and had installed a Vermont Castings Fireplace. The rough-in and installation of the fireplace was performed by Hearth and Home Shoppe St. John Indiana. On the estimate Hearth and Home was to give me a screen for the fireplace, free of charge. Of course the screen never was delivered.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$4,000

    Contact information

    11130 W 93rd Ave, Saint John, IN 46373


    Service hours

    Sunday:
    Closed
    Monday:
    Closed
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 2:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Fireplaces

    FAQ

    Hearth Home Shoppe, Inc. is currently rated 1 overall out of 5.

    Sunday: Closed

    Monday: Closed

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 7:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 2:00 PM

    Hearth Home Shoppe, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, Hearth Home Shoppe, Inc. does not offer free project estimates.
    No, Hearth Home Shoppe, Inc. does not offer eco-friendly accreditations.
    No, Hearth Home Shoppe, Inc. does not offer a senior discount.
    No, Hearth Home Shoppe, Inc. does not offer emergency services.
    No, Hearth Home Shoppe, Inc. does not offer warranties.
    Hearth Home Shoppe, Inc. offers the following services: Hearth Home Shoppe, Inc.

    Contact information

    11130 W 93rd Ave, Saint John, IN 46373


    Service hours

    Sunday:
    Closed
    Monday:
    Closed
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 2:00 PM