Terrible. When explaining the problem to the technician, he made it seem like we were lying (of coarse when he turned it on, the furnace acted just fine) then the lady that was with him kept rolling her eyes. When I told the technician to please not bring her back inside the lady says "when did I roll my eyes". So I called to speak with the manager and the lady on the phone said management was out for the next month. She completely dismissed my concerns and was very condescending. Rude and unprofessional is what I received from this company. They did come the same day they were contacted.
Description of Work: Furnace fixed
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
1.0
Lily D.
05/2014
4.0
heating & air conditioning/hvac
+ -1 more
They arrived on time, and were courteous and professional. It took them a while of fiddling around with the unit to determine that the issue was a miswiring of the thermostat. My thermostat was really old, and they asked if it would be all right if they replaced it with a new one, which I was hoping they would do. They replaced the thermostat, rewired things to be correct, and now my system is functioning properly. The only downside is that they charged me $300 for a $150 thermostat. I understand the desire to make a profit, but that is a little outrageous!
Description of Work: Two guys from Dave's came out to fix my geothermal system. It would not switch from heating mode to cooling mode.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$371
Shirley S.
03/2012
5.0
heating & air conditioning/hvac
+ -1 more
I have a tankless water heater and they had to replace the whole thing. I would rate them high overall.
Description of Work: I used Dave's Heating & Cooling for couple of months ago for replacing a water heater.
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Service Categories
Heating and Air Conditioning,
Electrical
FAQ
DAVE'S HEATING & COOLING is currently rated 4.2 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
DAVE'S HEATING & COOLING accepts the following forms of payment: Discover,MasterCard,Visa
No, DAVE'S HEATING & COOLING does not offer free project estimates.