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Illiana Basement Waterproofing

Basement Waterproofing, Foundation Repair

About us

Trusted local basement waterproofer. 30+ years of experience.

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

We offer solutions to all basement waterproofing, crack repair, foundation stabilization, inside and outside drain tile, crawl space encapsulation situations.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.97 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
14%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-7 of 7 reviews

Barbara L.
04/2019
5.0
basement waterproofing
  + -1 more
The concrete floor along the wall and a trench to my existing sump pump had to be dug up and drain tile etc put in. This was done. The concrete that was relayed sloped almost two inches. This would make it impossible to put base boards back up. Mr Burke was contacted and set up an appointment to fix the concrete slope. The day before appointment it rained and the leak was still there. Iliana was contacted and they dug up there previous work and made it right. I don’t know what other appointment they had for that day, but they redid my floor ASAP. I’m giving them a A rating because they stood behind there work, and made it right. My work was redone January 23, 2019 and as of today April 8, 2019 it is still dry. They were nice and professional.
Description of Work: Drain tile installed from where my leak was in the basement to existing sump pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,654

Sheila C.
01/2017
5.0
basement waterproofing
  + -1 more
Illiana came out and knew how to fix the crack and also seal along the garage where the door meets the concrete. I paid him upon completion of the job. Problem was fixed, so they thought, but after they had left I saw they had missed a crack hidden around the corner. The owner hadn't done the work, his assistant did. I called him to report the issue and he came back as soon as he could since he had moved to another job. He came back with the assistant and filled the last crack. Basement has been dry ever since. Overall, very professional. I would recommend!
Description of Work: Part of the basement is under the garage. Tracing a leak back to the corner of the garage from the ceiling below it, we spotted a crack in the garage. Several cracks in the very corner. We hired Illiana to fix it.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

William M.
09/2016
5.0
basement waterproofing
  + -1 more
The corner of our garage has a crack in the foundation, however there is no structure under the garage floor. I had thought that rain water was seeping up through the crack into the garage. James came out to review my issue and provide a quote to repair. He suggested that the crack was not causing the issue and that there was no need to repair. He felt that replacing the garage door seal at the bottom of the garage door would stop the rain water from entering our garage. Thus James did not charge us anything and had nothing to quote. His suggestion was correct and our issue is now resolved. It was very refreshing to find someone as honest as James. Should we ever really need foundation repair I need to look no further than James! Thanks!
Description of Work: Rain water leaking into garage.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sheila C.
07/2016
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: Came on time to clean out drains around the house and repair cracks near foundation around driveway. Removed old caulk and replaced around garage door.
Rating CategoryRating out of 5
Yes, I recommend this pro

Patricia M.
12/2015
3.0
basement waterproofing
  + -1 more
unknown
Description of Work: I was not impressed - when I asked several times for an idea of the cost - the reply was always - it won't be cheap - I did not think that was very professional - continually stating it won't be cheap - without even a ballpark for a price - or an idea of what needed to be done - only response I ever got was "It won't be cheap

Rating CategoryRating out of 5
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$13

Response from Illiana Basement Waterproofing
Homeowner had contracted a remediation company to install a drying machine with duct work connected to crawl space opening. Homeowner stated that employee of remediation company said the IBWP could remove ducting to crawl space. This is actually not our job. There were no lights in the crawl space and it was filled with puddles of water and very muddy. Homeowner stated she had no previous water issues in the crawl space. However signs in the crawl space told a different story. It was extremely hard not to trash her house with mud with what I had to work with. She was concerned about this. We sat down and her aging mother was hacking up a lung alongside us. I explained that the crawl space was very bad for respiratory issues especially with her mom, and how we would need to go about repairing the problem. She seemed uninterested in this. Yes she kept asking me the price along with she was not going to spend a substantial amount of money on the crawl space. She said how much several times but as I told her until I can sit down and go over dimensions and add up the figures I could not give her that answer. Yes I did say it would not be cheap. I received a phone call from homeowner a couple days later asking for the price. An estimate was subsequently mailed to homeowner. She was very abrasive and condescending towards me as well as the remediation company whom I have no control over. We are in the business to help homeowners solve their issues, and do just that. This homeowner was looking for a miracle solution and a cheap price. However that just did not exist with IBWP nor any other company.

Michelle N.
10/2015
5.0
basement waterproofing
  + -1 more
.
Description of Work: They installed a check valve as I had a sewer back-up and they helped remediate the problem and guided me so this doesn’t happen again. He also applied an epoxy covering to fix the foundation cracks and they applied a subfloor over my concrete floor to prevent any moisture from doing any kind of moisture-related damage. They did a wonderful, A+ job with the work, explained the work and made me feel like I was their only client.
Rating CategoryRating out of 5
Yes, I recommend this pro

Thomas M.
02/2015
5.0
basement waterproofing, foundation repair
  + 0 more
Our home foundation was sagging in one of the corners due to a washed out storm sewer line. The foundation was ncracked in many places and we were concerned that the process would continue until we addressed the cause. The company gave us a reasonable estimate for the extensive work that would be required. They were prompt, courteous, and efficient. Jim Burke, the owner, is knowledgeable and friendly. We would recommend the company to anyone needing similar work done.
Description of Work: Inserted carbon fiber "staples" into all the cracks (about 7 total ) in the basement walls. Filled cracks with epoxy and structural urethane. Ground out floor cracks and filled with epoxy. Plugged fine cracks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

    Contact information

    135 Pheasant Run Dr, Porter, IN 46304

    leakyprofessor.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Basement Waterproofing,
    Foundation Repair

    FAQ

    Illiana Basement Waterproofing is currently rated 4.9 overall out of 5.

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Illiana Basement Waterproofing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Illiana Basement Waterproofing offers free project estimates.
    No, Illiana Basement Waterproofing does not offer eco-friendly accreditations.
    No, Illiana Basement Waterproofing does not offer a senior discount.
    Yes, Illiana Basement Waterproofing offers emergency services.
    Yes, Illiana Basement Waterproofing offers warranties.
    Illiana Basement Waterproofing offers the following services: We offer solutions to all basement waterproofing, crack repair, foundation stabilization, inside and outside drain tile, crawl space encapsulation situations.

    Contact information

    135 Pheasant Run Dr, Porter, IN 46304

    leakyprofessor.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM