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Cindys Custom Cleaning LLC

House Cleaning

About us

Business closed

Business highlights

26 years of trusted experience

Services we offer

RESIDENTIAL CLEANINGS. WEEKLY/BI-WEEKLY CLEANING SCHEDULES OFFERED.

Services we don't offer

WE ARE CURRENTLY TAKING CUSTOMERS IN THE BROWNSBURG, AVON AND PARTIAL NORTH WEST AREAS.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.950 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
2%
3
4%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 50 reviews

Andrea C.
04/2020
5.0
house cleaning
  + -1 more
Cindy and her other cleaners are GREAT! After two years, I had zero problems. They were always thorough and consistent and never missed a cleaning. Cindy sent reminders the week of each cleaning. The only reason we're stopping service is because we're moving.
Description of Work: General housework bi-weekly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Cindys Custom Cleaning LLC
Thank you [Member Name Removed]!

Andrea C.
09/2017
5.0
house cleaning
  + -1 more
Fantastic work- very thorough. I would highly recommend this company!
Description of Work: House cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

CINDY Z.
06/2017
3.0
house cleaning
  + -1 more
Cindy cleaned for me for over a year. I was mostly satisfied with the job she did. I was, until recently, very pleased with her level of trustworthiness. I gave her my garage code and asked her to let herself in on days which I would not be home. One day she texted me and quit, without notice and provided no reason. I was utterly flabbergasted. I reached out twice to try and see if there were something we could do to keep her and she never responded. I find this highly unprofessional. I am very disappointed with the dismissive way in which I was treated.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0

$150

Response from Cindys Custom Cleaning LLC
I really like cleaning for [Member Name Removed] I also really enjoyed her two little boys. She recently got a divorce, that's when things started getting out of control. I couldn't get my work done for babysitting, the house was very hectic and then the added boyfriend. The house was cluttered and very full while I was trying to clean around 4 people. Then on the last time in, they went upstairs her little boy kept asking me to come upstairs and help his mommy. I felt this was a complete unprofessional work environment. I've never been in a situation like this ever before. I knew I would never go back before I left. My apologies if I didn't handle this situation correctly, but I was very uncomfortable.

Paula M.
07/2015
5.0
house cleaning
  + -1 more
Love this company. I do pick up throw rugs and dog toys and clear up the clutter before they arrive to clean.
Description of Work: I have been hiring Cindy to clean my house every two weeks for about a year. Her crew cleans approximately 1200 sq. ft. They dust high (ceiling fans) and low (chair legs). Their are cheerful and friendly. I have 3 small dogs who love to follow them around. The girls get along well with the dogs. Cindy herself is very professional. She always sends a text to confirm my cleaning, they arrive at the save time. When she gives an estimate she walks your house with you and makes notes of what you want done in each room, so you cleaning is tailored to you needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Karen K.
07/2015
5.0
house cleaning
  + -1 more
Cindy's Custom Cleaning was awesome! The first time they came (about a month ago), they did a deep clean which included base boards, dusting blinds, cleaning pictures, ceiling fans and doors. Deep cleaning is higher than regular clean, but well worth it. In addition, they did regular cleaning like dusting, washing floors, dusting and vacuuming. They did an outstanding job and I was very pleased. They're now coming regularly, are timely and thorough. Love them! Thank you, Cindy!
Description of Work: Deep cleaned home then regular bi-weekly cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Janet A.
06/2015
5.0
house cleaning
  + -1 more
Cindy is very responsive and easy to work with. I scheduled an estimate for a whole house deep cleaning. Cindy arrived on time and walked through the house with me. I pointed out out specific areas I wanted her to address like like around the stove, baseboards and outlet covers. Her team came out the next day to provide the service. They were amazing! The house was spotless. The entire process was very easy. Cindy's rates are fair and her work is excellent. I would definitely recommend Cindy's Custom Cleaning to anyone.
Description of Work: Whole house deep clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Susan M.
04/2015
5.0
house cleaning
  + -1 more
Cindy came out to go over the required work and was extremely thorough in determining what we wanted and describing how her crew would do the required work. Her crew performed a "deep" cleaning for us, which was charged at double the standard cleaning fee (which is standard for a new cleaning service). We were very happy with their work. They will be cleaning for us every two weeks at the cost of service listed above. It is a little more than we anticipated having to pay, but believe it is good value for the service provided.
Description of Work: Cleaned our 2200 sq ft house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

CRAIG H.
01/2015
5.0
house cleaning
  + -1 more
Excellent team, job well done
Description of Work: Cleaning of newly purchased home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Lisa H.
10/2014
4.0
house cleaning
  + -1 more
It went well! Special attention to stainless steel appliances, baseboards, blinds, & floors. Good job!!
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Cindys Custom Cleaning LLC
Thanks for your review (Member name removed)!

Alana R.
10/2014
5.0
house cleaning
  + -1 more
Cindy was prompt in getting back to me when I was looking for someone to do temporary house cleaning while I recovered from surgery. She was friendly and reasonable in her quote. Either she or her daughter arrive weekly to do only parts of my house regularly in use. In addition to having an agreed day and time, Cindy always texts me the day before to confirm. It has been great to be able to focus on my recovery and a few little chores like laundry and dishes instead of facing an increasingly untidy home.
Description of Work: Provider cleans two bathrooms, and cares for carpets in hall and living room one week; and additionally cleans one bedroom, the living room, and kitchen on an alternate week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Cindys Custom Cleaning LLC
Thank you [removed member name]for you review! It's a pleasure doing business with you.

Jeff O.
08/2014
5.0
house cleaning
  + -1 more
I am very impressed with the quality and service Cindy's has provided. In our first meeting Cindy came to the house and assessed our needs and asked me what I was looking for in a cleaning service. She did a very thorough walk-through and gave a fair quote. The same two girls come each time which is nice because they get to know our house and feel more comfortable cleaning the clutter. If we are working from home they always ask where we want them to start. This is very thoughtful because if we have a teleconference we don't want the vacuum running just outside the door. We always receive a text the day before with an approximate arrival time. But if we are not home, the crew has a security code and hasn't had any trouble disabling the alarm. This is a wonderful family business with a great personal touch. They are polite and kind and thoughtful, even remembering to ask how our new dog was getting along.
Description of Work: Regular house cleaning every other week

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Cindys Custom Cleaning LLC
Thank you for your review, we really appreciate it! We have such wonderful customers, we are very lucky, and we enjoy getting to know your family!

STEVE & LYNN W.
07/2014
5.0
house cleaning
  + -1 more
Cindy is always on time, always friendly, always more than willing to help with any special requests. She comes every other week and always leaves our home smelling good and looking great! Her personality is positive, her work ethic is hardworking, and her care for our home is diligent. I would highly recommend her for any size home. You'll be glad you did!
Description of Work: I have been using Cindy to clean my 100 year old, 5,600 square foot home for about 2 years and she is excellent!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from Cindys Custom Cleaning LLC
Thank You[removed member name] for allowing Cindy's Custom Cleaning to clean your home for you, it's a pleasure! Thank you for taking the time to submit some feedback, I appreciate it! :)

LAURA L.
07/2014
5.0
house cleaning
  + -1 more
Cindy has been cleaning my house for almost 4 years. She does a great job and is by far the most dependable contractor we have ever used. She is very detail oriented, trustworthy and communicates with her clients. She uses her owns supplies but will use something specific if requested. I hope to be using her for many years.
Description of Work: Cindy cleans our 2 story, 2100sq ft home on a bi-weekly schedule. She dusts, sweeps, mops, cleans bathrooms, window ledges, trim, appliances, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Cindys Custom Cleaning LLC
Thank You [member name removed], it's a pleasure cleaning for you!

Jim D.
03/2014
5.0
house cleaning
  + -1 more
Cindy is the best housekeeper we have ever had. She is professional, conscientious, and does an absolutely fantastic job. She is 100% dependable and is a great communicator...we text often to confirm times or details and she is always promptly responsive. She cares about the house and its presentation as much as we do, as we entertain often for our work. She is detail-oriented and really understands how to make our home look its best for our guests. She is a Godsend and I would highly recommend her to others.
Description of Work: Weekly housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Linda G.
01/2014
5.0
house cleaning
  + -1 more
She is prompt, calls the day before, and if something needs to be done a little different she is flexible.
Description of Work: Cindy cleans my home biweekly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Diana R.
10/2013
5.0
house cleaning
  + -1 more
Cindy is great. She does the best cleaning of anyone I have ever used. She has been with us nearly a year. Prior to that we had used Brecht Cleaning. They were good the first time but each time after they got worse and worse. Cindy always exceeds my expectations.
Description of Work: Cleans the house every other week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Nathaniel T.
09/2013
5.0
house cleaning
  + -1 more
Cindy has been cleaning our house for over a year now. We have recommended her to several people. She is always professional and timely. I am happy with her services and hope to use her company for many years to come.
Description of Work: Cindy cleaned our house from top to bottom. Kitchen, bathroom, bedrooms etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

ELLEN C.
08/2013
5.0
house cleaning
  + -1 more
We have been very pleased with the service Cindy provides since she began cleaning our home several months ago. From the initial interview, Cindy has been prompt, efficient and friendly. She does a consistently great job cleaning our home and we like the natural cleaning solutions she uses. She is committed to her work and we definitely recommend Cindy.
Description of Work: Cindy personally cleans our home every two weeks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

TERESA K.
08/2013
5.0
house cleaning
  + -1 more
Cindy has been cleaning our house for over a year, and we continue to be thrilled with the results. I love coming home to my freshly cleaned house after she has done her magic! Cindy is extremely responsive, professional and trustworthy.
Description of Work: Bi-weekly house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Linda K S.
08/2013
5.0
house cleaning
  + -1 more
Cindy has always been very professional from our initial estimate and throughout the last several months she has been coming to our home. During the initial estimate, we discussed what would be done on a room to room basis. She does my general cleaning every two weeks. She always sends a text message the day before to verify our cleaning appointment for the following day. Upon arrival, she is friendly and tolerates my very large dog who is a little too enthusiastic with her greetings at times. She brings her own cleaning supplies but will use anything specific we have requested for certain items. I am home during her cleaning most of the time since I work from home but occassionally have left instructions for Cindy on how to get into the house or will leave before she is finished. I have never hesitated to leave her alone in our home as she is extremely trustworthy. We are happy with Cindy and hope she can continue to tolerate my very large dog who greets her at the door upon arrival.
Description of Work: General cleaning every other week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

LAURA L.
08/2013
5.0
house cleaning
  + -1 more
Cindy does a fantastic job. She is very reliable and trustworthy. In 3 years she has never missed a cleaning. The few times we have needed to re-schedule or schedule an extra cleaning she has always been flexible. She uses products that are safe for our dogs. The house looks great after she cleans!
Description of Work: Cindy cleans our 2 story home on a Bi-weekly basis. She dusts, sweeps, mops, cleans bathrooms, appliances, counters, etc. we have been using her for 3 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Cindy S.
04/2013
5.0
house cleaning
  + -1 more
Great service - highly recommended
Description of Work: Thank you Angie's List! With your help I was able to find Cindy's Custom Cleaning. I have been working with Cindy for a couple of months and I am very happy with the help that she provides for our family. We spent a lot of time during the interview discussing our cleaning needs and setting up a schedule that would work for us. She is flexible to your needs, but also willing to offer suggestions and find solutions for trouble areas. Cindy is professional, trustworthy, knowledgable, and truly cares for the clients she works for! I have been very pleased with her attention to detail and appreciate the working relationship we are building. Her text reminders always make me smile, because I know that she cares and that I will soon again have the peace of mind and joy of coming home to a clean house!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Dana B.
04/2013
5.0
house cleaning
  + -1 more
Cindy does a phenomenal job! I work full time and do not want to spend my weekends cleaning my condo. She confirms the time the day before she comes to clean. I feel comfortable having her clean my condo while I am not there. In addition to being great at her job, I consider her trustworthy and very responsible. I would definitely recommend her to others.
Description of Work: Cindy comes and cleans my condo every two weeks - dusting, sweeping the carpet and furniture, cleaning both bathrooms, my laminate floors - any task usually done when housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Linda G.
11/2012
5.0
house cleaning
  + -1 more
I was happy with the quality of her work and her promptness. She used cleaning solutions that wouldn't affect my respiratory problems. Cindy brought her own supplies. She worked quietly and asked questions when needed. I had her come back two weeks later for a lighter cleaning and will continue. As to the question on price I can't compare.
Description of Work: Heavy cleaning for 4+ hours. I had not used a service in over 25 years but now due to back and knee issues needed help.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Monica H.
11/2012
5.0
house cleaning
  + -1 more
Cindy has cleaned my home several times. She arrives alone, has no helpers, and is always on time. She communicates well, texting to confirm each appointment the day or two before. Cindy is very professional and gets right to work, wasting no time. She works fast, covering the basics of maintenance cleaning (dusting everything, cobwebs, and the usual vacuuming, mopping, and shower, tub, and toilet cleaning.) She will respond to any special requests if you would like things done a particular way or if you would like a particular cleaning product used. I have never had an issue with trustworthiness, and feel comfortable giving her my garage code. I have recommended her to others wholeheartedly.
Description of Work: My home was cleaned including a living room, dining room, family room, kitchen, 3 bedrooms, and 2 and 1/2 bathrooms. Cleaning included dusting, vacuuming, mopping, and tubs, toilets, mirrors, counters, and sinks cleaned.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90
    • 1(current)
    • 2

Contact information

5216 Anacostia Dr, Plainfield, IN 46168


Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

Cindys Custom Cleaning LLC is currently rated 4.9 overall out of 5.

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Cindys Custom Cleaning LLC accepts the following forms of payment: Check
Yes, Cindys Custom Cleaning LLC offers free project estimates.
Yes, Cindys Custom Cleaning LLC offers eco-friendly accreditations.
No, Cindys Custom Cleaning LLC does not offer a senior discount.
No, Cindys Custom Cleaning LLC does not offer emergency services.
No, Cindys Custom Cleaning LLC does not offer warranties.
Cindys Custom Cleaning LLC offers the following services: RESIDENTIAL CLEANINGS. WEEKLY/BI-WEEKLY CLEANING SCHEDULES OFFERED.
WE ARE CURRENTLY TAKING CUSTOMERS IN THE BROWNSBURG, AVON AND PARTIAL NORTH WEST AREAS.

Contact information

5216 Anacostia Dr, Plainfield, IN 46168


Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM