.jpg?imwidth=640){kind=logo}
.jpg?imwidth=320){kind=logo}
About us
Business highlights
117 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Senior Discount
5%
Emergency Services
YesAccepted payment methods
Photos of past projects
Reviews
4.41,891 Reviews
Showing 476-500 of 1891 reviews
MR & MRS PATRICK W.
02/2012
heating & air conditioning/hvac
+ -1 moreThey do a really good job and they are very professional during their visits.
Description of Work: We have a service contract with them. They come out twice a year to check on our heating and air. They come in the fall to check the furnace and in the spring they come to check our AC unit.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Jeffery K.
02/2012
heating & air conditioning/hvac, insulation
+ 0 moreThey talked her into getting insulation in the attic, and also have the registers cleaned in addition to replacing the furnace. Ever since this was replaced, it hasn't worked right. We couldn't get anyone to return our phone calls. She took money out of her pocket to have someone else come and look at it. When they came out, they went up to the attic and found the cold air return was not connected properly. It was sucking in insulation from the attic. They also said the furnace wasn't installed right. ARS always contends that it's my mothers house that is the problem and it's never their fault. They've had to come out three times to fix the registers. They are now telling her that the registers are decaying and she needs to replace them. She was told by three heating companies that she was charged way too much for what the furnace is worth. They came out to work on it one day, and it quit working at 2am. She had to stay up all night and suck water out with a turkey baster so her furnace would stay on. This has been going for over year, and nothing has been solved. It's been quite a nightmare.
Description of Work: They came out to replace my mothers furnace, and we agreed to have one put in. They also put in insulation and cleaned her registers.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$8,500
Response from ARS / Rescue Rooter Indiana
LAMAR & SUE J.
02/2012
heating & air conditioning/hvac
+ -1 moreThey installed a new furnace in May of last year and then in the fall which was the beginning of Nov they came out to the fall service. We noticed a noise that wasn't there when it was installed and the service guy said we needed a part. We call and they haven't even ordered the part. We called two other times because the furnace is still under warranty. They took the message and never responding. We want this part on our furnace so it isn't noisy anymore. They have never called back.
Description of Work: Furnace tune up.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Response from ARS / Rescue Rooter Indiana
Karen F.
02/2012
water heater repair
+ -1 moreI called them because I had no hot water. They said my hot water heater was cracked and needed to be replaced and it would cost $2300. I called someone else to check it since that sounded high. They came out and said it was not leaking. They reconnected something and turned the hot water back on and it is working fine. I did not need it replaced at all!!!
Description of Work: I did not have them perform the service because it was not necessary.
| Rating Category | Rating out of 5 |
|---|---|
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Response from ARS / Rescue Rooter Indiana
JOHN W.
02/2012
heating & air conditioning/hvac, gas leak repair
+ 0 moreWhen I got my Citizens Gas bill I saw an increase in useage by 50% eventhough the past month was 28% warmer. I had Citizens Gas come out and check for leak. They found a substantial leak inside my house. The repair of the leak was my responsibility as it was inside my home. Fortunately I had taken out Utility Shield insurance through Citizens Gas. The insurance company had ARS come out and inspect the home. They located the leak the same day, but due to the amount of work required it took a 2nd day to get repaired. ARS laid a new gas line to a new panel of shut off valves, one for each appliance and one for the main line. Did not have this before. The house was built in 1955 and I believe this was the first time the in home gas line was fixed. I was very impressed with the quality of work performed. The installer Gerald Clay stayed patiently as we wairf 2-1/2 hours for Cotizens Gas man to come and inspect and re-light the appliances.
Description of Work: Had substantial gas leak inside my house. ARS installed a new gas line from the meter to the various appliances inside my home.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$2,091
Timothy C.
01/2012
heating & air conditioning/hvac
+ -1 moreCalled to obtain a quote; company suggested an in-home estimate. Sales technician who visited was VERY pushy, trying to upsell us on all kinds of HVAC extras, and taking more than an hour of our time. What's more, the final quote was easily the most expensive one we were offered.
Description of Work: Requested a quote for a whole-home humidifier
| Rating Category | Rating out of 5 |
|---|---|
| value | |
| professionalism |
DAVID C.
01/2012
electrician, heating & air conditioning/hvac
+ 0 moreHe seemed very competent. He cleaned up nicely after himself. He gave a good rundown of what he found in the system which was all in really good shape.
Description of Work: We have a service contract with them. It covers two inspections a year for heating and air conditioning both. It gives us priority in case of an emergency for furnace repairs or whatever.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Christina M.
01/2012
insulation
+ -1 moreWe decided we needed more insulation in our attic, so i started calling for quotes. ARS came out quickly and was very pleasant and informative. We needed souffit vents, which they didn't do. By the time we got them installed it was almost Dec. We will be mostly likely calling them in the spring t do the work.
Description of Work: none performed yet
| Rating Category | Rating out of 5 |
|---|---|
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
John Q.
12/2011
water heater repair
+ -1 morelled back innumber of cuts he would have to maketallI had the weater heater installed the next day for $400 less. ARS was very un professional-- I could no relay on what they told me on the phone and what the serviceman did on site. I would never recommend ARS for any job--very unprofessional and very costly. Check them them out before calling them.
Description of Work: I have home warranty with AHS and they selected ARS to replace water heater. They called and setup appointment on 12/27 from 12 to 5 pm. On the 27th, we received call at 10:30 that they were on the way. At 2:00 pm I called ARS dispatcher to find out where they were. She called back in 15 minutes and said he realized that we needed a 78 gal heater and he needed help. Because of their workload they had to wait until an other reparman was available. Dispatcher called back at approximately 3:00 pm and said let'sescheduled to next day from 12 to 5 pm. Next day, I waited until approximately 3:30 pm and no repairman. I called dispatcher she said she would check. She called back in 10 minutes and said he was on the way. i asked if the water heater was on the truck and she said yes. Approximately 4:00 pm a service man showed up. He was by himself and I asked if he had the water heater on the truck and if others were coming to help him. he said no. He was looking at the job and the water heater would come later. He asked me to give him his $55 service fee. He then looked at the old water heater and he commented on the number of cuts they would have to make in order to replace the water heater. he then took the water pressure. he said it was about 80. He again asked for the $55 which I gave a credit card number. he the said he had to go to his truck and call AHS for authorization. In approximately 20 minutes he returned to the house and said the the water pressure was 84 lbs and it should be 70. Therefore it would cost me $940.00 to install a regulator which was over and above the heater and installing that AHS had authorized to repair. I told him to leave and I would have someonelse install it. My basement was wet from the leaking water heater and he was more concerned over the $55 and he had no water heater immediately available to install. No one in management was any where around to supervise this trouble service.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$55
Response from ARS / Rescue Rooter Indiana
BETSY L M.
12/2011
heating & air conditioning/hvac
+ -1 moreI have a contract with them. I have been using them for 20 years. They bought two companies that I had dealt with earlier. The price was included in the service call. I did not pay anything. I would use them again in the future.
Description of Work: ARS/ Rescue Rooter Indiana repaired my furnace, three months ago.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Shirley B.
12/2011
heating & air conditioning/hvac
+ -1 moreThey do a good job when they come out. We are satisfied with him.
Description of Work: They come out twice a year to tune up our furnace and air conditioner. We also had a leak in our humidifier. They came out and fixed it.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
JOHN & KAREN C.
12/2011
heating & air conditioning/hvac, plumbing
+ 0 moreWe have been using them for a long time and we have a service agreement with them. The experience with them is excellent. They do plumbing and heating and they have done all of our heating and plumbing since our house was built. I keep going back to them because they are good. I have recommended them to a lot of people.
Description of Work: ARS / Rescue Rooter fixed a leak in the shower drain. We had a leak from our shower drain into our kitchen ceiling. We have a wood ceiling in our kitchen and he took out a wood panel, got up in there and replaced a pipe in the drain, and put the panel back.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Felisa K.
12/2011
heating & air conditioning/hvac
+ -1 moreI pay for maintenance contract yearly and I think it's around $137. They come out in spring and then the beginning of winter. They do the air conditioning in the spring and then in the winter time they go through the furnace to make sure that everything is okay.
Description of Work: ARS / Rescue Rooter Indiana come in to take care of my furnace and air conditioning. They came out last on 20th of this month.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$137
12/2011
heating & air conditioning/hvac
+ -1 moreThe heat is more efficient than it has been since the mid 80's. Thank god for sending professional, responsive and knowledgeable workers to help me.
Description of Work: ARS / Rescue Rooter Indiana - They inspected an Ottie heating unit for the purpose of lighting the porch but found a crack in the heat exchange, therefore that required the new furnace. They removed the old lemugs (word not clear) and put in a Bryan and Mady. (some words were not clear).
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$7,870
Jessie G.
12/2011
electrician
+ -1 moreThe installers arrive on time, were in uniform and polite, worked continually until installation was complete and instructed us on how to use the system.
Description of Work: We requested a sales professional to call and come to our home. He explained the benefits of the system we were interested in. He conducted a tour of our home and gave us a price for the system that we needed and an estimate of the money we could save on electricity.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$11,000
Larry S. W.
11/2011
plumbing, water heater repair
+ 0 moreHot water heater was replaced by Tech. Donny Thurman, I thought he did an excellent job considering, he was the only one doing the work. He was very courteous, and professional. They gave a call before coming out, he wore shoe coverings, gave the whole house a plumbing inspection which I thought was a good Idea. The Tech. really took his time and made sure the job was done right. The price I thought was a little high, although, what isn't these days? Overall.. Great Job!!
Description of Work: Removed and replaced 40 Gal. hot water heater in basement.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$1,300
Karen W.
11/2011
plumbing, sewer cleaning
+ 0 moreAll the people that came out to work were very friendly and thorough. They explained everything they were doing and why. They finished the job on time and everything works.
Description of Work: They replaced our sewer line.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$12,000
SYLVIA P.
11/2011
insulation
+ -1 moreThe two-member team arrived punctually, but had to leave to pick up some equipment they'd forgotten. Said they'd be gone just a few minutes, but were gone over an hour, which made me late returning to work. Other than that, the installation proceeded according to plan. They did a rudimentary cleanup afterward. I had to request that they write on the invoice the applicable warrantly information since they didn't have anything in writing on the contract (and I've had issues with this company before honoring warranties). He initially said 10 year parts / 5 year labor warranty, but then wrote down 5 year parts / 10 year labor. When I called him on it, he said, "He mispoke." Since they'd already made me late, I didn't want to delay any further to clear up the issue, so I paid the invoice and sent a follow-up inquiry to the management on the correct statement of warranty.
Description of Work: Had R-49 insulation, radiant barrier, and solar attic fan installed.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$2,000
Rick W.
11/2011
heating & air conditioning/hvac
+ -1 moreThey were calling to conform appointment and then arrived to my home which is awesome. Said what steps they were doing and showed me new equipment as they got it all off truck. Very polite, couldn't get them to stop for a break for a drink. They stick to their guns till finish of job and clean the mess. I am going to use them again, I have a second home.
Description of Work: Total new furnace and central air.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$11,000
Alice G.
11/2011
water heater repair
+ -1 moreI asked about a better quality up grade in the water heater from the free water tank the Home Warranty service was going to offer and if they would also honor an Angie's list coupon. The up grade was another $150, but did offer a 6yr parts and labor warranty and yes they honored the coupon too. This brought the quality and warranty coverage up and the price down from around $800 to about $665. They were able to schedule us the next day and the work was done quickly and cleanly.
Description of Work: Our water heater rusted out and started leaking, on a weekend of course. We called our home warranty company and they called ARS who showed up on a Monday afternoon. They assessed our need and then told us we had 2 code violations. I called around and yes, they were correct and not trying to add extras to the price.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$665
Response from ARS / Rescue Rooter Indiana
Robin E.
10/2011
heating & air conditioning/hvac, air duct cleaning
+ 0 moreInstall team of Jamie and Randy, very professional. Did a superior installation, were very clean, and left no mess. Thank you gift basket. Very impressive, job well done.
Description of Work: Replaced gas hot air furnace with 95% high efficiency bryant model, and clean furnace ducts.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$6,600
Response from ARS / Rescue Rooter Indiana
JOSEPHINE L.
10/2011
plumbing
+ -1 moreBrian Dodd called ahead and arrived on time. No dilly-dallying with this man. He was knowledgeable and got the job done in record time. Courteous, too! If you have woes due to your water heater, call ARS and tell them you would like for Brian Dodd to come out. I will certainly be using him again because I am a property manager who works with 12 homes and this was a wonderful experience!
Description of Work: Installed hot water heater and thermal expansion unit
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$1,300
Response from ARS / Rescue Rooter Indiana
Coco L.
10/2011
drain cleaning
+ -1 moreSee above. ARS choose to NOT do the right thing and hide behind American Home Shield and NOT refund my $60 fee. They do NOT care about the mistake their plumber made and my experience with their company. 11/3/11 - After arguing my point with ARS, they were nice enough to refund my 60$
Description of Work: ARS came out to my house to investigate a bad odor in my house (in response from American Home Shield request). The plumber told me their was water in my crawl space, most likely from a leak in the foundation or faulty exterior hose faucet (both of which are NOT covered by American Home Shield). Therefore, I had to fix the problem myself and soon discovered that the plumber had been too lazy to fully investigate the problem. The real root cause of my bad smell was a garbage disposal drain line that had NOT been properly glued and could have been fixed by ARS. Consequently I had to pay $60 for a mis-diagnosis and had to fix the rotting food and water issue myself. 11/3/11 - After arguing my point with ARS, they were nice enough to refund my 60$
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$60
AMY AND JON C.
10/2011
water heater repair
+ -1 moreService Technician was personable, able, knowledgeable and trustworthy. He offered to perform other checks while he was there and gave good explanations of what was going on.
Description of Work: Diagnosed cause of water leaking out of bottom of water heater. We needed a new water heater and was able to get it installed same day. Had records on warranty of old one.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$329
Response from ARS / Rescue Rooter Indiana
AMY AND JON C.
10/2011
heating & air conditioning/hvac
+ -1 moreTechnicians called ahead, came when expected, outlined what they needed to do. They asked if we had questions, and began the work. They informed us of things as they went on, went over the system, and cleaned up afterwards.
Description of Work: Installed new heating system. Used Angie's list coupon and service agreement coupon to lower price. The two technicians had an aura of confidence and I was impressed on how the lead technician could configure the installation to the configuration of our garage.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$7,051
Response from ARS / Rescue Rooter Indiana
Contact information
853 Columbia Rd #191, Plainfield, IN 46168
https://www.ars.com/Service hours
Sunday:
ClosedMonday:
6:00 AM - 10:00 PMTuesday:
6:00 AM - 10:00 PMWednesday:
6:00 AM - 10:00 PMThursday:
6:00 AM - 10:00 PMFriday:
6:00 AM - 10:00 PMSaturday:
6:00 AM - 10:00 PMLicensing
Bonded
Insured
Licensed*
Trade License Number
H0020094
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Sewer Cleaning
FAQ
ARS / Rescue Rooter Indiana is currently rated 4.4 overall out of 5.
Sunday: Closed
Monday: 6:00 AM - 10:00 PM
Tuesday: 6:00 AM - 10:00 PM
Wednesday: 6:00 AM - 10:00 PM
Thursday: 6:00 AM - 10:00 PM
Friday: 6:00 AM - 10:00 PM
Saturday: 6:00 AM - 10:00 PM
ARS / Rescue Rooter Indiana accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, ARS / Rescue Rooter Indiana does not offer free project estimates.
No, ARS / Rescue Rooter Indiana does not offer eco-friendly accreditations.
No, ARS / Rescue Rooter Indiana does not offer a senior discount.
Yes, ARS / Rescue Rooter Indiana offers emergency services.
No, ARS / Rescue Rooter Indiana does not offer warranties.
ARS / Rescue Rooter Indiana offers the following services: Heating & AC. Replacement equipment. Water heaters. Plumbing. Drain. Sewer lines. Septic tank. Wallpaper removal. Pumps. Gas leak repair. Insulation. Air duct cleaning. Indoor air quality system installation.
Contact information
853 Columbia Rd #191, Plainfield, IN 46168
https://www.ars.com/Service hours
Sunday:
ClosedMonday:
6:00 AM - 10:00 PMTuesday:
6:00 AM - 10:00 PMWednesday:
6:00 AM - 10:00 PMThursday:
6:00 AM - 10:00 PMFriday:
6:00 AM - 10:00 PMSaturday:
6:00 AM - 10:00 PM