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ARS / Rescue Rooter Indiana

Heating and Air Conditioning, Water Heaters, Drain Cleaning,

About us

For fast and exceptional service for all of your heating, cooling or plumbing needs, call us now: 317-790-3363 The best choice for Heating, Cooling, Plumbing, and Attic insulation services. When you need an AC, heating, or plumbing problem fixed fast and fixed right, you need ARS-Rescue Rooter. At ARS Rescue Rooter, we provide exceptional service and comfort. We don’t charge an extra service call fee for emergency services—so call us 24/7. From minor repairs and part replacements, to a complete new system design and installation, we are the company to call. Plus, we offer comprehensive maintenance plans to keep your system in top shape, and your home comfortable all year long. Additional DBAs - American Residential Services LLC, Air Trol Inc . License # HH1500023, H0020094, CO50600004

Business highlights

117 years of trusted experience
Emergency Services Offered

Services we offer

Heating & AC. Replacement equipment. Water heaters. Plumbing. Drain. Sewer lines. Septic tank. Wallpaper removal. Pumps. Gas leak repair. Insulation. Air duct cleaning. Indoor air quality system installation.

Amenities

Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.41,891 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
10%
3
6%
2
4%
1
10%


Rating CategoryRating out of 5
quality
4.5
value
4.2
professionalism
4.6
responsiveness
4.6
punctuality
4.6
Showing 201-225 of 1891 reviews

Jeff D.
08/2014
4.0
plumbing, water heater repair
  + 0 more
That turned out fine. One plumber came out and the primary reason we had them out was for the water-heater flush. We were satisfied.
Description of Work: I purchased a Big Deal from this company for $49 for a plumbing inspection and water-heater flush.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

VICKI H.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
Mike S., the technician arrived as scheduled. He thoroughly checked my cooling system. After discovering that the system was not cooling to specifications, he cleaned and checked the outside unit. In the process he found that the unit was low on refrigerant. He added refrigerant to the system, thereby fixing the cooling issue. Mike was very helpful in explaining the cooling operation and answered all my questions and concerns. He made some recommendations regarding adding an electronic air cleaning screen in addition to cleaning the air ducts, both which I plan to do in the near future. My air conditioner is doing a wonderful job cooling my home now. I can surely feel the difference. Thank you Mike S and ARS for a job well done.!! Very, very satisfied !!!!!
Description of Work: Performed tuneup on air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$103

JOYCE N.
08/2014
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
Was very pleased with work done and the estimates. It was all very professional. Only drawback was the price, like for all plumbing work.
Description of Work: Cleaned two sink drains, gave estimates on several projects, camera on sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$89

Robert H.
08/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
It went very well and we got the help we needed at no cost.
Description of Work: The first name of the man who came out from ARS is James. We heard a sound in our wall upstairs on the second floor. It sounded like water and/or pipes moving (a somewhat constant strange sound). It was hard to figure it out. So, we decided to start with ARS to see if it might be a plumbing problem. James came in and was not sure what it was but checked some possibilities. He said it could not be water as it was not in that location. He went outside and looked at the roof and found out the problem. There was a bee nest on our roof, next to a dormer. He said it was at the right location for the location of the sound in the wall. He figured it out pretty quickly and, since he was here only a few minutes, he did not charge us anything. Since we knew what the problem was (it was not leaking water or pipes ready to burst) but a bee hive that had made a home inside or wall. Thank you!! Then we knew who to contact to take care of the problem--a pest control person. Thank you, James, for being such a nice and helpful person.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joanna M.
08/2014
1.0
water softeners
  + -1 more
Instead they made the appointment, then I had never heard from them. Then they told me that they couldn't honor it and that Angie's List should not have ever run the deal. They said they did not work on the kind of water softener I had, even though nothing was listed. They said they would drop off a couple bags of salt but that doesn't do very much for me.
Description of Work: They were supposed to do tune up and give me two bags of salt.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$59

Response from ARS / Rescue Rooter Indiana
[Member Name Removed], thank you for sharing your concerns. ARS/RR Indiana strives to provide each customer with an exceptional service experience. We would like to discuss your specific situation further. One of our Customer Relations team members will be contacting you to address the situation further.

Georgia D.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
It went well. However, the suggestions he made I am not ready to tackle.
Description of Work: inspected my sump pump & made suggestions as to what needed to be done

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$49

Marie D.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
They were prompt and very courteous. They did a good job.
Description of Work: They installed a furnace and air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CARYL H.
07/2014
3.0
wells
  + -1 more
If you are going to "inspect" something I expect more than just clicking it on. In my opinion, this was a gyp!
Description of Work: It was advertised as a sump pump inspection. The technician (not a licensed plumber) arrived, went into the crawl space, clicked on the sump pump and announced that it was working. He offered to inspect thereat of the plumbing in the house - and I declined.
Rating CategoryRating out of 5
$45

Response from ARS / Rescue Rooter Indiana
Ms. [member name removed], thank you for sharing your concerns. ARS/Rescue Rooter strives to provide each customer with an exceptional service experience. We would like to discuss your specific situation further. One of our Customer Relations team members will be contacting you to address the situation further.

Bryston C.
07/2014
2.0
appliance repair, heating & air conditioning/hvac, plumbing
  + 1 more
We were on call all day with the company waiting for them to arrive. They called one time to let us know that they were running late, but would make it by the end of day (8 pm). At 7:45 we called them to see if they were still coming and they said that they would not be able to come out that evening because the tech was delayed. They were going to send one out first thing in the morning. The next morning, the technician didn't show up until around 10. He was very slow to complete the work and took several trips out to his vehicle to smoke a cigarette and talk on the phone. The work was not completed until late afternoon. The level of professionalism and sense of urgency to complete the job were both lacking and frustrating. We spent two days with the company either waiting for a technician to show up or waiting for a technician to complete a seemingly simple pipe/spigot repair.
Description of Work: Called out to look at the plumbing on a dishwasher and repair an outdoor water spigot and pipe that had cracked.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
1.0

$400

Response from ARS / Rescue Rooter Indiana
thank you for sharing your concerns. ARS/RR Indiana strives to provide each customer with an exceptional service experience. We would like to discuss your specific situation further. One of our Customer Relations team members will be contacting you to address the situation further.

Som M.
07/2014
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
work was performed per expectation and the gentleman who came inspected the plumbing in the house and gave some suggestions for improvements. Good experience overall!
Description of Work: Flush water heater and inspect plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Colleen M.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
We called on a Friday afternoon close to 5pm. Our air conditioner was blowing warm air. The house was getting quite hot and we had an infant and a child with asthma at home. I was put on a waiting list for the following day (Saturday). Shortly after that, I received a phone call that someone may be able to work us in that night. I was ecstatic. Close to 9:00pm Jason L. arrived. He identified the problem, fixed it, and our air conditioner was soon working again. We were VERY pleased with Jason L, especially his professionalism and diligence even though it had been a very long day for him. We highly recommend this company and specifically Jason L.
Description of Work: Repaired our air conditioner. I don't recall how much we paid because we had a coupon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judith S.
07/2014
5.0
plumbing, remodeling, water heater repair
  + 1 more
They sent one tech and he was here for about an hour. It went very well.
Description of Work: I bought a big deal for $49 for a Comprehensive Plumbing Inspection and Water-Heater Flush.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

SARAH B.
07/2014
4.0
plumbing
  + -1 more
It went ok. They put two stems in a faucet. They also put new parts in a toilet. They were very nice and professional. They were in and out.
Description of Work: I purchased a big deal for $89 for $200 Worth of Plumbing Services.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$89

Leslie R.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
Tech guy came and provided maintenance service for two heat pumps. He checks the air conditioning side in the spring and the heating side in the fall. This is part of my service agreement. He spent about 2 hours making sure that I won't have any problems with cooling my house this summer. He took pictures of the inside of my duct work and showed me a lot of dirt collected on the side of the duct walls which he said may be the reason I need to change my air filters more often than I used to. He gave me an estimate. I will check Angies List and get a couple estimates before I decide to do this.
Description of Work: Spring maintenance service on two heat pumps

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ray E.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
They have been very beneficial in finding things wrong with it, that the home warranty deal has to be able to deal with at minimal dollars, and so that is good. The price is comparable.
Description of Work: We had service with ARS.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$350

Margaret D.
07/2014
4.0
plumbing
  + -1 more
At first, they tried to charge me an additional $300 to install the faucet. When I called the company, they apologized and sent someone else out to do the job and straightened it out. The person who came out the second time was on time and did the job. They were also easy to get in touch with.
Description of Work: I bought a Big Deal from them for $200 worth of plumbing. They put in a bathroom faucet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

VICKI H.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Called ARS to inquire about having my water heater flushed. Appointment was made for 3 days later. Service technician called me to advise me that he was on his way and of his arrival time. The serviceman, Reav Wood arrived promptly as scheduled. He inspected my water lines, checked my water temperature and water pressure. He then proceeded to flush my water heater. Was very pleased with work provided. Reav was professional and knowledgeable. He answered all the questions I had concerning my water heater operation and maintenance. I ended up purchasing a total Hvac maintenance package which entails the inspection of my air conditioner and heating system. Water heater flush and check-up took about an hour, Was very impressed with ARS Company and would highly recommend them !!!
Description of Work: Water heater tune-up & flush

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

David M.
06/2014
5.0
electrician, plumbing, wells
  + 1 more
What can I say? It went well. Again, service was done professional. No hard sell which I prefer. Didn't take long. Straight to business.
Description of Work: ARS inspected my main sump pump, AND fixed a problem with my backup sump pump. Suggested, and gave me, estimates on a replacement of my main pump, and an estimate on fixing the problem (electrical) with the back up pump. Very up front about things. My main is an old pump, and should be replaced. Technician was cordial, professional, and experienced. I have ARS for a lot of other services. They are great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Michael H.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
The sales person arrived on the set time. He discussed all options available for the size of our house for replacement of my air conditioner. There was no pressure to purchase any one system. Based on the advantages of each system, a system we believed was right for our house was purchased. An appointment was made for the next week. The installers showed up when promised. They were professional. My questions were answered to my satisfaction. The work areas were left clean. I would use this company again
Description of Work: Replaced the air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

ryan T.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
They offered to waive the diagnostic fee if we had them come back to fix the humidifier.
Description of Work: Checked and determined water heater was not leaking, it was actually the humidifier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Patrick N.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
They were the first people to diagnose the issue correctly on my heatpump. However their quote for replacement was about $600 over what I ultimately paid by another company that does great work. Definitely good one to look at for a comparative quote they just seem to be on the high-end. They also had to reschedule me twice.
Description of Work: Second opinion on AC repair.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0


Response from ARS / Rescue Rooter Indiana
(Member Name), thank you for sharing your concerns. ARS/Rescue Rooter strives to provide each customer with an exceptional service experience. We would like to discuss your specific situation further. One of our Customer Relations team members will be contacting you to address the situation further.

Kathy C.
06/2014
5.0
plumbing
  + -1 more
He was very polite and professional. He explained what needed to be done by the water company so that I could call them do what needed to be done. He gave me his phone number so that I could call him to let him know when the water company had been here. He came back and did a very good job. I am very pleased.
Description of Work: He has to come twice because the street turn off had to be cleaned out by the water company. He turned off the water outside to change the shut off valve at the meter which was leaking. He also fixed a leaky pipe to the outside faucet which was incorrectly soldered.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$395

Kathleen T.
06/2014
4.0
appliance repair, plumbing
  + 0 more
Christian Smith arrived and diagnosed the problem with my old garbage disposal, and said the best thing to do would be to replace it. He gave me three options: the ISE Pro Essential for $676.,the ISE Pro compact for $622., or the ISE Badger 5 for $380. I chose the last option because of the lower price. He asked me for my Angie's list receipt and then told me he would have to add an $89. Service call fee because I couldn't combine the special. So, in effect, I did not save much money with the big deal.instead of saving $200., I saved $100. Minus the cost of the big deal.
Description of Work: Installed a Badger 5 garbage disposal.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$281

Response from ARS / Rescue Rooter Indiana
[member name removed], thank you for sharing your concerns. ARS/Rescue Rooter strives to provide each customer with an exceptional service experience. We would like to discuss your specific situation further. One of our Customer Relations team members will be contacting you to address the situation further.

CRYSTAL R.
06/2014
3.0
wells
  + -1 more
I've used this company before with good results, and everything went well as usual. The technician showed on time, did the work as promised, and was courteous as well as professional. He did try to sell me a new sump pump, but I feel as though this is a common practice.
Description of Work: They inspected my sump pump and did some maintenance on its back-up battery.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$49

Dovid O.
06/2014
5.0
plumbing
  + -1 more
It was fine. They were very efficient and very pleasant. They got the job done.
Description of Work: I used ARS - Rescue Rooter for plumbing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

853 Columbia Rd #191, Plainfield, IN 46168

https://www.ars.com/

Service hours

Sunday:
Closed
Monday:
6:00 AM - 10:00 PM
Tuesday:
6:00 AM - 10:00 PM
Wednesday:
6:00 AM - 10:00 PM
Thursday:
6:00 AM - 10:00 PM
Friday:
6:00 AM - 10:00 PM
Saturday:
6:00 AM - 10:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
H0020094
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Sewer Cleaning

FAQ

ARS / Rescue Rooter Indiana is currently rated 4.4 overall out of 5.

Sunday: Closed

Monday: 6:00 AM - 10:00 PM

Tuesday: 6:00 AM - 10:00 PM

Wednesday: 6:00 AM - 10:00 PM

Thursday: 6:00 AM - 10:00 PM

Friday: 6:00 AM - 10:00 PM

Saturday: 6:00 AM - 10:00 PM

ARS / Rescue Rooter Indiana accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, ARS / Rescue Rooter Indiana does not offer free project estimates.
No, ARS / Rescue Rooter Indiana does not offer eco-friendly accreditations.
No, ARS / Rescue Rooter Indiana does not offer a senior discount.
Yes, ARS / Rescue Rooter Indiana offers emergency services.
No, ARS / Rescue Rooter Indiana does not offer warranties.
ARS / Rescue Rooter Indiana offers the following services: Heating & AC. Replacement equipment. Water heaters. Plumbing. Drain. Sewer lines. Septic tank. Wallpaper removal. Pumps. Gas leak repair. Insulation. Air duct cleaning. Indoor air quality system installation.

Contact information

853 Columbia Rd #191, Plainfield, IN 46168

https://www.ars.com/

Service hours

Sunday:
Closed
Monday:
6:00 AM - 10:00 PM
Tuesday:
6:00 AM - 10:00 PM
Wednesday:
6:00 AM - 10:00 PM
Thursday:
6:00 AM - 10:00 PM
Friday:
6:00 AM - 10:00 PM
Saturday:
6:00 AM - 10:00 PM