ARS / Rescue Rooter Indiana

PRICE INCLUDES $135.000 FOR 1 YEAR SERVICE AGREEMENT.

VERY PLEASANT WORKMEN WHO CLEARLY TAKE PRIDE IN THEIR WORK

TIM HOLTMAN DID VERY GOOD WORK AND IS GOOD AT EXPLAINING WHAT HE WILL DO. THE OLD FAUCET TURNED OUT TO BE MORE WORK THAN WE THOUGHT. IT BROKE OFF. HE CAME BACK THE NEXT DAY AND FIXED THE REST. I HAVE RESERVATIONS ABOUT ARS. MY IMPRESSION IS THAT YOUR EXPERIENCE GOOD OR BAD DEPENDS ON WHO YOU GET TO DO THE WORK.

HAD SOME PROBLEMS WITH INITIAL INSTALL, BUT THEY WERE VERY PROMPT AND COURTEOUS IN MAKING SURE EVERYTHING WAS TAKEN CARE OF.

THE PILOT LIGHT ON OUR WATER HEATER KEPT GOING OUT FOR NO REASON. ARS WAS ONLY COMPANY THAT COULD COME OUT THAT DAY (SINCE WE WERE LEAVING FOR VACATION IN 4 DAYS). PLUMBER SHOWED UP PROMPTLY AND DID A ROUTINE MAINTENANCE REVIEW - QUOTED AT $150. HE HAD NO SERVICE MANUAL FOR OUR HEATER AND CALLED HIS OFFICE AND MANUFACTURER FOR ASSISTANCE, BUT COULDN`T FIND PROBLEM. SINCE UNIT WAS WORKING WHEN HE LEFT AND HE DIDN`T DO ANYTHING, HE DIDN`T CHARGE US - NOT EVEN THE SERVICE CALL FEE. WHEN THE TIME COMES TO REPLACE THE UNIT, WE WILL CALL THEM FIRST!

CONVERSATIONS HAD WITH THE COMPANY ON THE PHONE WERE INFORMATIVE AND PLEASANT. THE TECHNICIAN THAT SERVICED THE FURNACE SEEMED TO BE IRRITATED WHEN ATTEMPT WAS MADE TO OBTAIN INFORMATION ABOUT THE FURNACE.

WHEN REDOING THE PLUMBING IN THE FURNACE ROOM THEY CRACKED THE TILES. THEY GAVE ME A VERY SMALL SETTLEMENT FOR THE DAMAGE BUT IT WILL NOT PAY FOR THE FLOOR.

THEY CAME RIGHT OUT THE SAME DAY, THEY ARE VERY PROMPT. I WAS VERY IMPRESSED WITH THEIR SERVICE OVER ALL AND THEY DID A GREAT JOB! THEY ARE VERY NICE PEOPLE, WEVE USED THEM TO INSTALL OUR FURNACE AND OUR WATER HEATER AND HAVE ALWAYS BEEN VERY SATISFIED.

WHEN THEY WERE CONNECTING THE PBC PIPES IT LEAKED THE FIRST EVENING AND THEY CAME BACK OUT THE FIRST THING THE FOLLOWING DAY TO CORRECT THE PROBLEM. VERY PROFESSIONAL.

WORKED HARD EVEN DURING A TORNADO AND HEAVY RAIN. WAS HERE FOR HOURS AND HOURS MAKING IT RIGHT. HAD GUEST COMING OVER AND CAME OUT QUICKLY TO SOLVE THE PROBLEM.

THEY DID A LOT OF WORK IN A RELATIVELY SHORT AMOUNT OF TIME.

SERVICE INADEQUATE. PRICE WAS A SPECIAL OFFER ON SERVICE AND FREON. HAVE HAD PRIOR EXPERIENCE. SEEM TO BE MORE INTERESTED IN REPLACING AT $$$$ THAN REPAIRING!

SERVICE REPRESENTATIVE FULLY EXPLAINED WHAT WAS HAPPENING AND WHY IT HAPPENED. PROVIDED HINTS ON WAYS TO AVOID IN THE FUTURE.

WENT INTO GREAT DETAIL EXPLAINING AIR CONDITIONERS & HOW TO GET GOOD BRANDS AT A REASONABLE PRICE. DID NOT PURCHASE BECAUSE MY A/C STARTED TO WORK AGAIN.

WANTED TO $500 OF WORK BUT I DID NOT WANT TO PAY THAT MUCH. SO HE CHECKED THE COIL. I WAS TOLD THAT IF I DO NOTHING ELSE I HAVE TO CLEAN THE COIL. SO HE CLEANED THE COILS. ALL HE DID WAS SPRAY ON A SOAPY SOLUTION, BRUSH THEM OFF AND RINSE. HARDLY WORTH $200! WHEN I CALLED TO COMPLAIN I WAS OFFERED NO SATISFACTION. I WOULD CAUTION ANY ONE WHO IS CONSIDERING HIRING THIS COMPANY, I FOUND THEM TO BE DISHONEST.

VERY KNOWLEDGEABLE-GAVE US GOOD ADVICE.

INFORMATIVE AND HELPFUL, EVEN THOUGH I DECIDED NOT TO HAVE WORK DONE JUST YET

THEY WERE VERY POLITE AND TIMELY AND I WAS VERY IMPRESSED WITH HOW PROFESSIONAL THEY WERE.

THEY WERE WONDERFUL TO DEAL WITH. THEY DID REALLY GOOD WORK. WE HAVE A HOT WATER HEATER NEXT TO OUR FURNACE SO THEY HAD DO LOTS OF EXTRAS LIKE METAL WORK ETC TO GET IT IN THERE.

BOB LUX WAS A GREAT SALESPERSON, VERY CARING AND RESPONSIVE TO OUR NEEDS. MIKE HOAGLAND WAS EASY TO WORK WITH AND VERY KNOWLEDGABLE. WE ARE VERY HAPPY WITH OUR NEW HEATING AND AIR CONDITIONING SYSTEM.

ESTIMATE ON MONDAY INSTALLED ON TUESDAY AND WERE EARLY FOR THE APPOINTMENTS.....GREAT.

KIRK DID A GREAT JOB! ARS ALWAYS DOES A GREAT JOB FOR US; FROM HEATING & COOLING TO PLUMBING & DRAIN REPAIR. THEY ARE THE BEST!

WE CALLED THEM LATE ONE NIGHT, BECAUSE WE HAD A BIT OF AN EMERGENCY. I HAD TO LEAVE THEM A MESSAGE WHICH BOTHERED ME A BIT, SINCE THEYD BEEN LISTED AS A SERVICE PROVIDER THAT OFFERED 24 HOUR EMERGENCY SERVICE. SO I STARTED CALLING OTHER COMPANIES, BECAUSE WE NEEDED IMMEDIATE SERVICE. EVENTUALLY THAT NIGHT, THEY CALLED BACK, SO SINCE THEY HAD A COUPON IN THE PUBLICATION, I HAD THEM COME OUT. THEIR TECHNICIAN DID FAIRLY SOLID WORK AND I WAS SATISFIED WITH THAT, BUT ID FORGOTTEN TO GIVE THEM MY COUPON. WHEN I CALLED THEM AFTERWARDS, THEY SEEMED UNWILLINGLY TO TAKE THE COUPON AFTER THE FACT. THIS BOTHERED ME AS WELL. SO WHILE THEIR TECHNICIAN DID DECENT WORK, I WILL NOT LIKELY USE THEM AGAIN.

GAVE DETAIL REPORT, CALLED BEFORE THEY CAME OUT AND WAS ON TIME.

CAME OUT WITHIN A COUPLE HOURS OF THE CALL.