ARS / Rescue Rooter Indiana

THE GUY SPENT APPROX AN HOUR AND A HALF AT MY HOME ASSESSING THE SITUATION. SHOWED ME THE STEADY BLUE FLAME WHICH WOULD '95% OF THE TIME' INDICATE NO CRACKS AT THE BOTTLENECK, AND THAT ONLY WAY TO TRULY DIAGNOSE WOULD BE TO DISASSEMBLE FURNACE. NO CARBON MONOXIDE WAS DETECTED BY HIM OR CIT. GAS CO. I WOULD NOT REVEAL WHO THE 1ST COMPANY WAS UNTIL AFTER THE AIRTROL GUY WAS FINISHED. HE THEN REVEALED HE USED TO WORK FOR THE OTHER CO. AND HAD QUIT DUE TO THE UNETHICAL WAYS IN WHICH THEY WOULD TELL PEOPLE THEIR UNITS WERE DANGEROUS IN ORDER TO SELL NEW ONES.

THEY WERE VERY FAIR TO CORRECT THEIR MISTAKE. THINGS ARE RESOLVED.

I WAS VERY PLEASED WITH THE PROMPTNESS SHOWN BY THE OWNER (ROB CARRICO). ROB IS AN INFORMATIVE, HONEST, AND PROFESSIONAL BUSINESS MAN. IN MY OPINION, THAT IS THE REASON FOR THE SUCCESS OF THE COMPANY. I HAVE AND WILL CONTINUE TO RECOMMEND ROB'S COMPANY TO OTHERS.

THE GOOD THING ABOUT THIS COMPANY IS YOU CAN ALWAYS GET THEM TO COME OUT RIGHT AWAY. THE MAN WHO INSTALLED THE TOILET LEFT SOME KNOBS OFF AND SAID I COULD INSTALL THEM MYSELF. I COULD NOT INSTALL IT MYSELF, SO THEY HAD TO COME BACK AND DO IT FOR ME.

THEY CAME OUT THE SAME DAY AND CHARGED A FAIR PRICE. IN THE PAST THEY INSTALLED A FURNACE, INSPECTED/REPLACED WATER LINE TO THE REFRIGERATOR, AND I WILL USE THEM IN THE FUTURE.

I ENJOY THEIR PUNCTUALITY, AND THAT THEY CALL BEFORE THEY ARRIVE.

THEY ARE ALWAYS CLEAN, COURTEOUS, EFFICIENT, PROMPT, AND COMPETITIVE PRICE WISE. THEY FURNISH OUR EQUIPMENT, AND SERVICE IT. VERY DEPENDABLE

THEY CAME THE SAME MORNING I CALLED. I ASKED ABOUT MY WATER SOFTENER AND THEY ANSWERED MY QUESTIONS WITHOUT TRYING TO SELL ME A NEW ONE.

THE AIR CONDITIONING WAS IN USE PRIOR TO FINDING OUT THE DUCT WAS FLOODED. THE HOUSE STARTED TO SMELL MUSTY. WE SHUT IT OFF, CALLED FOR QUOTES, AND HIRED AIR-TROL. THEY CAME OUT, CLEANED THE DUCT, AND THEY ALSO FIXED A FEW THINGS. THE CLEANING AND DISINFECTING WAS A BIT EXPENSIVE BUT IT WAS DONE WELL! THE HOUSE SMELLS GOOD AND I ALSO HAVE A FEW NEW RUNS WHERE I NEEDED THEM AFTER I REDID MY KITCHEN. THERE WAS ONE ITEM THAT THEY MISSED, BUT THEY WERE OUT THE NEXT MORNING TO DO THAT. GOOD JOB GUYS.

TROY WAS VERY POLITE AND GAVE ME SOME HELPFUL HINTS IN WORKING WITH MY FURNACE.

THEY WERE WONDERFUL AND VERY PUNCTUAL.

THE PEOPLE WERE VERY FRIENDLY AND HELPFUL.

THEIR SERVICE WAS FINE. THEY SAID THEY WOULD COME BETWEEN 2 AND 4. THEY FOUND THAT MY FURNACE HAS LIVED PAST ITS LIFE EXPECTANCY.

THE CONDENSATION LINE FROM OUR A/C LEAKED WATER. THEY CAME OUT WITHIN TWO HOURS AND TOOK CARE OF THE PROBLEM.

I THOUGHT THEY WERE A BIT EXPENSIVE, AFTER GETTING A SECOND OPINION. (BASED ON PRICE OF AN AIR CONDITIONER)

OUR AIR CONDITIONER WASN'T WORKING AT ALL.

THE COMPANY DID COME BACK 4 TIMES TO DO REPAIRS , BUT DID CALL ME BACK PROMPTLY AND WAS WILLING TO MAKE SURE ALL REPAIRS WERE COMPLETED TO MY SATISFACTION. BOONE COY WENT ABOVE AND BEYOND TO MAKE SURE I WAS HAPPY.

THEY WERE PARTICULAR ABOUT WHAT THEY WOULD COME BACK TO DO ON THE REMODELING JOB.

WORKER WAS VERY NICE. NOW WHEN YOU PUSH THE STOPPER DOWN IT IS FLUSH, BUT WHEN THE STOPPER IS UP ITS CROOKED. HE WAS SUPPOSED TO FIX IT BUT HE FORGOT.

ED STAYED LATE INTO THE NIGHT IN ORDER TO COMPLETE THE NECESSARY REPAIRS.

I RECEIVED TWO OTHER ESTIMATES. I HAD A VERY GOOD OVERALL EXPERIENCE.

SENT OUT TWO DIFFERENT SERVICEMAN BECAUSE WE DID NOT AGREE WITH THE FIRST ONE'S OPINION. IT WAS WARRANTY WORK, SO NO PROFIT FOR THEM, BUT THEY KEPT AT IT UNTIL WE WERE HAPPY.

THEY DID SOME EXTRA WORK AND DIDN'T CHARGE ME FOR IT.

IT'S EITHER HIT OR MISS WITH THEM. WASN'T REAL HAPPY WHEN THEY BOUGHT BARKLEY OUT.

WHEN THEY WERE A SMALLER COMPANY, MODERN, THEY SEEMED TO BE MUCH BETTER. ARS CHARGED TOO MUCH FOR WHAT YOU GET. THEY HAVE A SET PRICE THAT THEY LOOK UP IN A BOOK AND IT REALLY DOESN'T HAVE TO DO WITH ANYTHING FOR THE AMOUNT OF WORK. THE WORKERS WERE POLITE AND COURTEOUS, THE QUALITY OF WORK WAS LOWER THAN AVERAGE FOR THE COST. THE SEALANT/GROUTING ON THE OUTSIDE SPIGOTS BEGAN TO FALL OFF THE NEXT DAY.