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About us
Business highlights
117 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Senior Discount
5%
Emergency Services
YesAccepted payment methods
Photos of past projects
Reviews
4.41,891 Reviews
Showing 1001-1025 of 1891 reviews
RACHEL S.
10/2005
heating & air conditioning/hvac
+ -1 moreFOR HVAC REPLACEMENT ASK FOR BOONE COY TO COME TO ASSESS YOUR HOUSE. HE WILL SHOW YOU HIS HVAC LICENSE (NOBODY ELSE DID). HE WAS AT MY HOUSE FOR 3 HOURS AND I AM NOT COMPLAINING! HE TOOK TIME TO EXPLAIN TO ME THE DIFFERENCES HOW COMPANIES MAKE THEIR PRODUCTS AND WARNED ME THAT TRANE WILL NOT HONOR THEIR WARRANTY UNLESS YOU HAVE A SERVICE CONTRACT. WE DID AN ADDITION; BROAD RIPPLE HVAC PUT IN A TRANE SYSTEM AND DID NOT MAKE A POINT OF THAT ISSUE. ANYWAY, HE MEASURED THE HOUSE, CHECKED OUT THE INSULATION, COUNTED WINDOWS AND SKYLIGHTS AND SPENT TIME FIGURING OUT WHAT WE NEED. HE SAID OUR CURRENT SYSTEM WAS TOO BIG AND THAT'S WHY 2 BEDROOMS WEREN'T GETTING HEATED VERY WELL. HE ANALYZED DIFFERENT PRODUCTS AND COSTS AND HOW LONG IT WOULD TAKE FOR EXTRAS TO PAY BACK. NO OTHER SALES PERSON WAS THAT THROUGH. THEY WROTE PROPOSALS FOR THE SAME SIZED SYSTEM! EVEN AFTER MEASURING! THE WORKMEN WERE CLEAN, ON-TIME AND WELL-MANNERED.
Description of Work: INSTALLED A "DUEL FUEL SYSTEM": NEW HEAT PUMP, 80% EFFICIENT FURNACE,ELECTRONIC FILTER AND NEW THERMOSTAT. ALSO ADDRESSED ISSUE OF NOISY AIR INTAKE DUCT FROM A SECOND SYSTEM (INSTALLED EARLIER, NOT BY ARS). ASSESSED OUR NEEDS AND TOLD US OUR CURRENT SYSTEM WAS TOO BIG. ADVISED US HOW WE COULD REDUCE THE AMOUNT OF TIME WE USE A GAS FURNACE AND SAVE CASH BY USING A HEAT PUMP DOWN TO 32 DEGREES AND THE GAS FURNACE AFTER THAT. SALESPERSON BOONE COY IS GREAT!
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$7,500
MARY R.
10/2005
heating & air conditioning/hvac
+ -1 moreGOOD. WE HAD THREE BIDS ON THIS JOB AND THEY WERE ALL ABOUT THE SAME (PRICE WISE--ABOUT 13000), BUT AIR-TROL ASKED US THE MOST DETAILED QUESTIONS ABOUT WHAT WE WANTED OUT OF THE SYSTEM. THEY ALSO MANAGED TO USE THE MOST EFFICIENT SYSTEM FOR THE PRICE (WHICH WAS A MODERATE TO HIGH EFFICIENCY SYSTEM). THEY WERE PROMPT, POLITE AND CLEANED UP AFTER THEMSELVES. THEY WERE RESPONSIVE ABOUT MOVING A DUCT WHEN I CALLED THEM BACK (IT NEEDED TO BE MOVED B/C OF FLOORING).
Description of Work: FIRST AND SECOND FLOOR ZONING OF AN EXISTING HOUSE AND NEW ADDITION. THIS INCLUDED RUNNING NEW DUCT WORK TO THE EXISTING SECOND FLOOR AND INSTALLING NEW SYSTEMS FOR THE ADDITION.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$13,000
BARBARA S.
10/2005
sewer cleaning
+ -1 moreEVERY ONE OF THE SEVERAL EMPLOYEES OF ARS THAT I MET WAS FRIENDLY AND EFFICIENT. THEY EXPLAINED WHAT THEY WERE GOING TO DO AND ANSWERED WHATEVER QUESTIONS I HAD DURING THE ENTIRE 2-DAY PROCEDURE. I HAVE HAD MANY BAD EXPERIENCES OVER THE YEARS (BEFORE ANGIE'S LIST!) WITH HOME REPAIR SERVICES AND WAS THEREFORE LEERY GOING INTO THIS PROCESS, BUT EVERYTHING TURNED OUT GREAT. BASED ON MY EXPERIENCE, I HAVE NO HESITATION IN RECOMMENDING THE COMPANY FOR THIS TYPE OF WORK. INSTALLED MOP SINK IN BASEMENT.
Description of Work: REPLACED PART OF MAIN SEWER LINE AND INSTALLED AN OUTSIDE CLEAN-OUT ACCESS PIPE. USED "PIPE BURST" METHOD TO AVOID HAVING TO TRENCH THE ENTIRE SITE. THIS WAY ONLY ONE HOLE WAS NECESSARY, APPROXIMATELY 6'X 10'. PRIOR TO SIGNING THE CONTRACT THEY OFFERED FREE CAMERA INSPECTION OF THE SEWER LINE (A MAILED SPECIAL OFFER) THAT SHOWED MANY TREE ROOTS. I WATCHED AS THE INSPECTION WAS BEING DONE. OPTIONS PRESENTED WERE A SIMPLE CLEAN-OUT OR REPLACE THE AFFECTED PART OF THE LINE (ABOUT 50'). THERE WAS NO PRESSURE FROM THE SALESMAN TO REPLACE THE ENTIRE LINE SINCE THE ROOTS AFFECTED ONLY PART OF IT. SINCE THIS HAS BEEN A FREQUENTLY RECURRING PROBLEM OVER SEVERAL YEARS, I DECIDED ON A PERMANENT FIX INSTEAD OF CONTINUING TO HAVE THE LINE CLEANED 2-3 TIMES A YEAR. I DID NOT GET MULTIPLE ESTIMATES SINCE MOST COMPETITORS REQUIRE TRENCHING WHICH WOULD HAVE BEEN VERY DIFFICULT ON MY SMALL LOT.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| professionalism | |
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Yes, I recommend this pro
$6,255
Response from ARS / Rescue Rooter Indiana
BARBARA S.
10/2005
plumbing, water heater repair
+ 0 moreWAYNE, THE PLUMBER, WAS EFFICIENT AND FRIENDLY. I DID NOT GET MULTIPLE ESTIMATES SINCE I ALREADY HAD THE COMPANY DOING A SEWER LINE REPLACEMENT FOR ME.
Description of Work: REPLACED GAS LINE AND PRESSURE RELIEF VALVE ON WATER HEATER. REPLACED IMPROPER GALVANIZED-TO-COPPER PIPE CONNECTIONS ON WATER HEATER AND LAUNDRY SUPPLY LINES. ADDED SHUTOFF VALVE TO WATER SUPPLY LEADING TO WATER HEATER. INSTALLED REPLACEMENT SHOWER ARM IN BATHROOM.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| professionalism | |
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| punctuality |
Yes, I recommend this pro
$283
Response from ARS / Rescue Rooter Indiana
Craig V.
10/2005
heating & air conditioning/hvac
+ -1 moreTHE QUALITY OF WORK WAS HORRIBLE FOR SUCH A SMALL PROJECT. THEY FORGOT TO SCREW IN THE ELBOW AT THE PLENUM FOR THE NEW HEAT DUCT RUN, AND IT BLEW LOOSE WHEN THE A/C WAS TURNED ON AFTER THEY LEFT. THEY ALSO DID NOT CAULK AROUND ANY OF THE NEW PENETRATIONS.
Description of Work: AIR-TROL INSTALLED A NEW HEAT DUCT RUN AND A NEW COLD AIR RETURN IN MY BASEMENT.
| Rating Category | Rating out of 5 |
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| value | |
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| punctuality |
$431
Response from ARS / Rescue Rooter Indiana
CHRIS C.
10/2005
heating & air conditioning/hvac
+ -1 moreCALLED BEFORE COMING TO SAY HE WAS ON HIS WAY. SERVICE WAS VERY THOROUGH. PERFORMED CONTRACTED FURNACE CLEANING AND ALSO SUGGESTED HUMIDIFIER SERVICE. HE FOUND A VALVE ON HUMIDIFIER THAT WAS POTENTIALLY GOING BAD BUT DID NOT SAY IT NEEDED REPLACING. HE GAVE AN ESTIMATE ON REPLACEMENT. HE WAS PROFESSIONAL, COURTEOUS AND LEFT AREA CLEAN AFTER WORK WAS COMPLETED. WOULD USE THEIR SERVICE AGAIN.
Description of Work: SERVICED FURNACE (CLEANED FILTERS, CLEANED AND ADJUSTED BURNERS, ADJUSTED THERMOSTAT) AND HUMIDIFIER UNIT ON FURNACE.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$119
MICHELE O.
10/2005
heating & air conditioning/hvac
+ -1 moreTHE WHOLE PROCESS WAS SMOOTH AND PROFESSIONAL. SETTING UP THE APPOINTMENT WAS EASY AND I RECEIVED A CONTRACT IN THE MAIL AS PROMISED PRIOR TO THE APPOINTMENT. KEVIN ARRIVED PROMPTLY WITHIN THE THREE HOUR WINDOW I WAS GIVEN AND HE WAS FRIENDLY, PROFESSIONAL, AND QUICK. I AM SOLD. I PLAN TO TRANSFER MY AC/HEATING SERVICE TO AIR-TROL FOR MY OTHER PROPERTY AS WELL.
Description of Work: KEVIN SMITH PERFORMED A SYSTEM CLEANING ON MY HEATER. HE ALSO REPLACED A PART (SWITCH OF SOME SORT).
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$135
CHRISTINE C.
10/2005
sewer cleaning
+ -1 moreTHE 2 RECEPTIONISTS I DEALT WITH WERE NICE, AND PROFESSIONAL. I MADE AN APPOINTMENT WITH ARS BEFORE TALKING WITH A COMPETITOR. ARS WOULD NOT QUOTE ME A PRICE OVER THE PHONE ON HOW MUCH IT WOULD COST JUST TO DROP A CAMERA IN MY LINE. THE EARLIEST THEY COULD GET OUT WAS THE NEXT MORNING (I INITIALLY CALLED AT 10 AM). AFTER TALKING WITH THEIR COMPETITOR, AND FINDING OUT HOW MUCH THEY CHARGED, I CALLED BACK TO ASK THEM AGAIN HOW MUCH TO LOOK INSIDE MY SEWER MAIN LINE, QUOTING THE COMPETITIONS PRICE. THEY STILL WOULD NOT QUOTE ME A PRICE ON THE PHONE, SO I CANCELLED THE APPOINTMENT.
Description of Work: CALLED TO HAVE SOMEONE DROP A CAMERA DOWN MY LINE TO SEE WHAT WAS CAUSING MY SEWER PROBLEMS.
| Rating Category | Rating out of 5 |
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| value |
Response from ARS / Rescue Rooter Indiana
PATRICK N.
10/2005
heating & air conditioning/hvac
+ -1 moreTHE TECHNICIAN ARRIVED PROMPTLY ON TIME. HE WAS KNOWLEDGEABLE AND EFFICIENT. LIKEWISE, HE WAS NEAT AND CLEAN.
Description of Work: AIR CONDITIONER WAS STAYING ON TOO LONG TO PERFORM COOLING TO A REASONABLE TEMPERATURE.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$94
CHARLENE A.
10/2005
heating & air conditioning/hvac
+ -1 moreI HAVE USED THEM FOR MANY DIFFERENT SERVICES BECAUSE I HAVE A CONTRACT WITH THEM. ON THE DAY THAT I WAS GETTING THE A/C REPAIRED, THEY AGREED TO STAY AND CHECK TO FURNACE IN ORDER TO SAVE ME A TRIP. I HAD ALREADY SCHEDULED A FURNACE APPOINTMENT, BUT THEY WERE FLEXIBLE.
Description of Work: THEY REPAIRED THE A/C AND DID THE FURNACE MAINTENANCE FOR THE WINTER.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$250
Response from ARS / Rescue Rooter Indiana
JESSE C.
10/2005
sewer cleaning
+ -1 moreTHE ORIGINAL QUOTE WAS FOR $6,800. THEY CUT A DEAL BECAUSE THEY HAD A CREW THAT WASN'T WORKING THAT WEEK. THE LOWEST I COULD FIND WAS A COMMERCIAL GUY DOING IT ON THE SIDE FOR $5K. AND ARS OFFERED GOOD FINANCING TERMS, ONE YEAR NO INTEREST NO PAYMENTS. THEY WERE VERY PROFESSIONAL, EACH NIGHT THEY WOULD TAPE OFF THE AREA AND KEEP IT SAFE. THERE WAS ONLY ABOUT 2-3 HOURS OF DOWN TIME AS FAR AS SHUTTING OFF THE WATER TO THE BUILDING, OTHER THAN THAT, I NEVER REALLY HAD TO WASTE TIME DEALING WITH THEM, THEY WERE VERY SELF-SUFFICIENT.
Description of Work: I HAD TO REPLACE A SEWER LINE LEADING FROM THE APARTMENT BUILDING OUT TO THE CITY LINE IN THE ALLEY. 60 FEET OF CLAY TILE WAS REPLACED WITH 6 INCH PVC AND TIED IN ON BOTH ENDS. THEY HAD TO DIG 13 FEET DOWN, SINCE WE'RE ON A HILL TO ACCESS THE DRAIN.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$5,500
Response from ARS / Rescue Rooter Indiana
JUDY W.
10/2005
heating & air conditioning/hvac
+ -1 moreTHE WORK WAS WELL-PERFORMED AND THE RESULTS VERY SATISFACTORY. THE WORKMEN WERE COURTEOUS AND ANSWERED ALL QUESTIONS ASKED WHILE THE WORK WAS BEING PERFORMED, AND CLEANED-UP ALL DEBRIS. THE SALESPERSON WHO VISITED BEFOREHAND WAS ATTENTIVE TO OUR CONCERNS ABOUT IMPROVING AIRFLOW IN THE SYSTEM AS WELL AS OUR LIMITATIONS ON OVERALL COST.
Description of Work: THE ENTIRE HEATING AND AIR CONDITIONING SYSTEM WAS REPLACED, ALONG WITH THE INSTALLATION OF SOME NEW DUCTS AND REPLACEMENT OF SOME OLD WORK. FINALLY, A POWER-ROOF VENT WAS INSTALLED.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
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Yes, I recommend this pro
$5,900
KATHRYN P.
10/2005
water heater repair
+ -1 moreMIKE WAS GREAT. HE CAME THE NIGHT THAT I CALLED. HE ADVISED ME ON WHAT MY OPTIONS WERE AND SAID THAT HE WOULD NOT CHARGE ME FOR THE THERMOCOUPLER OR ANOTHER SERVICE VISIT IF THE WATER HEATER WAS REPLACED. HE WAS PROMPT WITH HIS ARRIVAL AND REPLACED THE WATER HEATER IN A TIMELY FASHION. THE PRICE WAS A BIT HIGHER THAN EXPECTED; HOWEVER, ARS WAS WILLING TO COME AT ALL HOURS AND ON THE WEEKENDS, WHICH IS WHAT MY HUSBAND AND I NEEDED.
Description of Work: REPLACED THERMOCOUPLER ON WATER HEATER. THEN REPLACED ENTIRE WATER HEATER ON NEXT VISIT 4 DAYS LATER.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
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Yes, I recommend this pro
$800
Response from ARS / Rescue Rooter Indiana
STEPHANIE C.
10/2005
plumbing
+ -1 moreFROM THE FIRST PLUMBER WHO JUST CAME TO UNCLOG OUR TOILET, TO THE BACKHOE OPERATORS AND THE SUPERVISORS WHO STAYED IN CONTACT THROUGHOUT THE JOB, ARS SERVICE EXPRESS REALLY LIVED UP TO THEIR NAME. THEY HAD PROFESSIONAL, CAPABLE, AND CLEAN EMPLOYEES AND IMPORTANTLY, THEY HAD EVERY TYPE OF EMPLOYEE, EQUIPMENT, AND PERMIT NECESSARY TO KEEP THE JOB RUNNING WITHOUT A BREAK. WHAT OTHER COMPANIES MAY HAVE TAKEN A MONTH TO DO, ARS GOT DONE IN A BUSINESS WEEK. I WILL NEVER CALL ANY OTHER COMPANY FOR MY PLUMBING NEEDS! AND THEY GAVE US A GREAT PRICE TOO. COULD HAVE BEEN $25,000 EASILY, BUT THEY HAD MERCY ON A SMALL BUSINESS AND WE SURELY APPRECIATE THAT!
Description of Work: STARTING WITH A CLOGGED TOILET, ARS ULTIMATELY DISCOVERED THAT OUR BROAD RIPPLE SHOP WAS NOT EVEN HOOKED UP TO THE SEWER! ARS WAS ABLE TO DIG UP OUR LOT, SMASH IN AN OLD SEPTIC SYSTEM & CISTERN, PUT IN NEW PIPES, HOOK US TO THE SEWER LINE AND GET OUR TOILET WORKING ALL WITHIN THE SPACE OF A BUSINESS WEEK!
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$18,200
Response from ARS / Rescue Rooter Indiana
DEBRA M.
10/2005
heating & air conditioning/hvac
+ -1 moreTHE YOUNG MAN THAT WORKED ON THE UNIT SEEMED UNHURRIED DID A GOOD JOB. WHEN THE MOTOR GOES OUT, I WILL CALL THIS COMPANY TO REPLACE THE MOTOR.
Description of Work: NEITHER THE FURNACE NOR THE A/C WOULD WORK. THE TECHNICIAN REPLACED THE TRANSISTOR IN THE FURNACE, THEN A WIRE LEADING TO THE A/C. THE FURNACE WAS INSTALLED IN 1989 AND HE SAID THAT THE MOTOR MAY STOP WORKING SOON, BUT IT IS WORKING FINE AT PRESENT.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$335
Chris N.
10/2005
heating & air conditioning/hvac
+ -1 moreANDY WAS GREAT, VERY PROFESSIONAL, HE EVEN SHOWED ME HOW TO CLEAN THE BLOWER MYSELF. GREAT COMPANY.
Description of Work: PERFORMED WINTER FURNACE CHECK UP.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$55
THEODORA C.
10/2005
heating & air conditioning/hvac
+ -1 moreJOB 1: THE PROBLEM OCCURRED BECAUSE OF LIME BUILD UP IN THE HUMIDIFIER. HE WAS VERY COURTEOUS & ANSWERED ALL MY QUESTIONS. AFFECTED A REPAIR QUICKLY. VERY PLEASED WITH THE RESULTS & THE ADVICE HE SHARED. JOB 2: BRAD, THE AIR-CONDITIONER SERVICE PERSON, WAS ON TIME, COURTEOUS AND ANSWERED ALL MY QUESTIONS. I HAVE A SERVICE AGREEMENT WITH THIS COMPANY. THIS WAS A YEARLY CHECK, SO I WAS NOT CHARGED. JOB 3: JEFF WAS PUNCTUAL, VERY POLITE (ANSWERED ALL MY QUESTIONS) & REASONABLY PRICED. SENIOR DISCOUNT, EFFICIENT & BUSINESS LIKE. EXUDED CONFIDENCE.
Description of Work: JOB 1 ($125): CALLED BECAUSE OF WATER FOUND IN THE GARAGE. JOB 2 ($0): CHECKED BLOWER MOTOR, WHEEL, AIR FILTER, COMPRESSOR, RELAYS, CONTRACTS AND ALL ELECTRICAL CONNECTORS. WASHED COIL, ETC. JOB 3 ($128): CLEANED BURNERS & FLAME SENSORS. CHANGED FILTER & HUMIDIFIER PAD. CLEANED CONDENSER PUMP, THERMOSTAT WORKS FINE. RENEWED EXISTING AGREEMENT.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$253
Response from ARS / Rescue Rooter Indiana
BRAD & KAREN J.
10/2005
heating & air conditioning/hvac
+ -1 moreCAME ON TIME. THOROUGH CLEANING. CHARGES BY THE HOUR.
Description of Work: MAINTENANCE ON AIR CONDITIONER.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$220
STEPHANIE V.
10/2005
heating & air conditioning/hvac
+ -1 moreSERVICE REP JOHN WAS VERY COURTEOUS AND PLEASANT. HE CALLED TO TELL US HE WOULD BE ABOUT 30 MINUTES LATE, AS HIS LAST JOB WAS DELAYED. WHEN JOHN ARRIVED, HE PROMPTLY HANDED US A POSTCARD TO MAIL IN, GIVING US A $50 REFUND FOR ARRIVING PAST OUR APPOINTMENT TIME. HE THOROUGHLY EXPLAINED WHAT NEEDED TO BE DONE AND THE PRICE. HE SAID HE WOULD HAVE TO ORDER A PART, BUT IT SHOULD BE IN WITHIN A FEW DAYS AND HE WOULD COME AND INSTALL IT HIMSELF. TRUE TO HIS WORD, HE CALLED WHEN THE PART CAME IN, SET AN APPOINTMENT TIME AND EVEN SHOWED UP A FEW MINUTES EARLY! I WOULD HIGHLY RECOMMEND ARS AS THEY WERE EASY TO REACH AND WE DIDN'T HAVE TO WAIT DAYS TO GET AN APPOINTMENT EITHER.
Description of Work: FURNACE ELECTRIC BOARD NEEDED TO BE REPLACED.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$499
Response from ARS / Rescue Rooter Indiana
HEATHER H.
10/2005
plumbing
+ -1 moreABLE TO COME ON A SATURDAY. SERVICE PERSON SHOWED UP IN JUST A FEW HOURS. VERY HELPFUL AND FRIENDLY.
Description of Work: FIXED LEAKY CONNECTION FOR WATER HEATER.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$86
Response from ARS / Rescue Rooter Indiana
Diane F.
09/2005
heating & air conditioning/hvac
+ -1 moreI DO NOT UNDERSTAND WHY I SHOULD BE CHARGED FOR AN ESTIMATE.
Description of Work: I HAVE HAD CONTINUING DIFFICULTY WITH OUR HEATING AND AIRCONDITIONING SYSTEM SINCE WE MOVED INTO THIS HOUSE ONE YEAR AGO. I HAVE PAID FOR THREE SERVICE VISITS FROM ANOTHER COMPANY AND WE STILL HAVE 65% HUMIDITY IN OUR HOUSE ON HUMID DAYS. (THIS WAS MEASURED BY A MOLD REMEDIATION COMPANY REPRESENTATIVE) I CALLED AIR-TROL TO SEND SOMEONE OUT TO ASSESS OUR SYSTEM AND PROPOSE A SOLUTION. I MADE IT VERY CLEAR THAT I DO NOT WANT SERVICE. THEY WOULD CHARGE ME $95 FOR AN ESTIMATE. I DO NOT UNDERSTAND WHY AN ASSESSMENT AND ESTIMATE SHOULD BE CHARGED. A COMPETING COMPANY DID NOT CHARGE ME FOR AN ESTIMATE AND DID AN EXCELLENT JOB IN PROVIDING SEVERAL SOLUTIONS, THOROUGHLY EXPLAINING THE PROS AND CONS OF EACH CHOICE. THE FINAL PERSON I SPOKE WITH AT AIR-TROL INDICATED I WOULD NEED TO SHOW A RECEIPT FROM THE FIRST COMPANY TO PROVE THAT THIS WAS A SECOND OPINION. WHEN WE HAD OUR ROOF REPLACED, CURTAINS REPLACED, AND WINDOWS REPLACED I DID NOT NEED TO PAY FOR ESTIMATES NOR PROVE ANYTHING.
| Rating Category | Rating out of 5 |
|---|---|
| value |
HELEN O.
09/2005
plumbing
+ -1 moreI CALLED THEM IN AN "EMERGENCY", THEY RESPONDED "QUICKLY", WORK WAS COMPLETED IN 2 DAYS. TECH "JERRY" WAS GREAT TO WORK WITH.
Description of Work: REPLACED DRAIN LINES IN CRAWL SPACE (MAIN) ALL THE WAY NORTH TO SOUTH 3 TOILETS, 2 BATHS, TUB AND SHOWER.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$3,400
Response from ARS / Rescue Rooter Indiana
ROBERTA Q.
09/2005
plumbing
+ -1 moreTHEY'VE ALSO BEEN OUT TO CHECK MY AIR CONDITIONER. I HAVE A PERMANENT CONTRACT WITH THEM, THEY COME TWICE A YEAR. THEY ARE ALWAYS GOOD, COURTEOUS, AND EFFICIENT.
Description of Work: THEY CHECKED MY WATER PRESSURE, AND RECOMMENDED I CALL A WATER SOFTENER PERSON.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Response from ARS / Rescue Rooter Indiana
KATHY C.
09/2005
heating & air conditioning/hvac, air duct cleaning
+ 0 moreTHE TECHS WERE AT MY HOME EXACTLY AT 8AM WHEN THEY SAID THEY WOULD BE!! DANIEL WAS VERY PLEASANT AND ANSWERED MY QUESTIONS. I HAVE HAD AIR DUCT CLEANING DONE BEFORE BY ANOTHER COMPANY AND WAS IMPRESSED BY THE FACT THAT AIR-TROL GOT INTO THE ATTIC TO ACCESS THE AIR DUCTS FOR CLEANING. THE A/C AND FURNACE CHECK WERE DONE BY A DIFFERENT TECH, IN ORDER TO KEEP THE AIR DUCT CLEANERS ON TIME. THE TECH LEFT A VM FOR ME IN ADDITION TO THE WRITTEN SERVICE FORM THAT I HAD CONTROL ON THE FURNACE THAT WAS STICKING AND WOULD NEED REPLACEMENT BEFORE COLD WEATHER. THE ONLY THING THAT THEY FORGOT WAS TO CLOSE MY GARAGE DOOR WHEN THEY LEFT.
Description of Work: CAME OUT TO CLEAN AIR DUCTS ON APPROX 1100 SQ. FOOT HOME. I WAS CONCERNED ABOUT MOLD AND THEY HAVE A SOLUTION TO HELP WITH MOLD. ALSO, I HAD SERVICE FOR THE A/C AND FURNACE.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$610
KATHLEEN R.
09/2005
plumbing
+ -1 moreWHEN TURNED WATER ON AFTER PLUMBER HAD GONE, WATER CAME OUT OF DRAIN PIPE. I FOUND WASHER ON FLOOR WHERE PLUMBER HAD LEFT IT. SCHEDULED PLUMBER TO RETURN NEXT EVENING BETWEEN 4 AND 8 - COMPANY USED WRONG CONTACT NUMBER AND HAD NO PLUMBER TO SEND AT 7:00. SCHEDULED FOR NEXT BUSINESS DAY. WAS GIVEN 4-6 TIME PERIOD. HAD NOT CALLED ME BY 5:45 SO I CONTACTED THEM. ''TWO PLUMBERS OUT, NO PLUMBERS WERE AVAILABLE WHEN I TOLD THEM I SHOULD HAVE BEEN FIRST THEY FINALLY SENT A PLUMBER FROM SOME DISTANCE WHO QUICKLY REPLACED THE MISSING WASHER AND FIXED THE PROBLEM. THEY GAVE ME THEIR $50 COUPON THEY PROMISE IF LATE, BUT THAT DOES NOT MAKE UP FOR HOURS AND DAYS OF WAITING FOR A MINOR PROBLEM WHICH WAS THE FAULT OF ONE OF THEIR PLUMBERS. I WILL NOT USE THIS COMPANY AGAIN NOR WOULD I RECOMMEND THEM.
Description of Work: SLOW DRAINING BATHROOM SINK. TOOK APART DRAIN AT ELBOW BUT DID NOT FIND BLOCK. USED CABLE WHICH CLEARED DRAIN EFFECTIVELY.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
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$145
Response from ARS / Rescue Rooter Indiana
Contact information
853 Columbia Rd #191, Plainfield, IN 46168
https://www.ars.com/Service hours
Sunday:
ClosedMonday:
6:00 AM - 10:00 PMTuesday:
6:00 AM - 10:00 PMWednesday:
6:00 AM - 10:00 PMThursday:
6:00 AM - 10:00 PMFriday:
6:00 AM - 10:00 PMSaturday:
6:00 AM - 10:00 PMLicensing
Bonded
Insured
Licensed*
Trade License Number
H0020094
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Sewer Cleaning
FAQ
ARS / Rescue Rooter Indiana is currently rated 4.4 overall out of 5.
Sunday: Closed
Monday: 6:00 AM - 10:00 PM
Tuesday: 6:00 AM - 10:00 PM
Wednesday: 6:00 AM - 10:00 PM
Thursday: 6:00 AM - 10:00 PM
Friday: 6:00 AM - 10:00 PM
Saturday: 6:00 AM - 10:00 PM
ARS / Rescue Rooter Indiana accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, ARS / Rescue Rooter Indiana does not offer free project estimates.
No, ARS / Rescue Rooter Indiana does not offer eco-friendly accreditations.
No, ARS / Rescue Rooter Indiana does not offer a senior discount.
Yes, ARS / Rescue Rooter Indiana offers emergency services.
No, ARS / Rescue Rooter Indiana does not offer warranties.
ARS / Rescue Rooter Indiana offers the following services: Heating & AC. Replacement equipment. Water heaters. Plumbing. Drain. Sewer lines. Septic tank. Wallpaper removal. Pumps. Gas leak repair. Insulation. Air duct cleaning. Indoor air quality system installation.
Contact information
853 Columbia Rd #191, Plainfield, IN 46168
https://www.ars.com/Service hours
Sunday:
ClosedMonday:
6:00 AM - 10:00 PMTuesday:
6:00 AM - 10:00 PMWednesday:
6:00 AM - 10:00 PMThursday:
6:00 AM - 10:00 PMFriday:
6:00 AM - 10:00 PMSaturday:
6:00 AM - 10:00 PM