Aqua Pro Plumbing LLC

Plumbing, Water Heaters, Water Filtration and Softening,

About us

Aqua Pro Plumbing, LLC specializes in providing top quality repair and installations, as well as superior drain cleaning and maintenance. We are a family owned company and have the experience and expertise to get the job done right! 24 Hour Emergency Service Available.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, drain clogs, drain maintenance, camera inspection, jetting, main water line, sewer line repair & installation, electric, gas water heaters, gas leak detection, gas line installation & repair, sump pumps, water softeners

Services we don't offer

Well installation

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7119 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
6%
3
3%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 119 reviews

Melinda W.
07/2023
5.0
plumbing
  + -1 more
Aquapro diagnosed our issue quickly and professionally. They were professional, and they were honest. We are so grateful for their help! We just had our 1st hot showers in 2 weeks thanks to them!!
Description of Work: Fix water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joseph E.
11/2018
5.0
gas leak repair
  + -1 more
I contacted 14 providers on Angie's list and aqua pro was the only one that responded punctually and didn't charge for a quote. they were very punctual and came within a couple days. I would definitely use them again!
Description of Work: I needed to move a gas line for a new stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

jay H.
02/2018
5.0
plumbing, water heater repair
  + 0 more
They were on time and professional, cleaned up afterward, no problems good service. They finished in about 2 and a half hours.
Description of Work: Three shut off valves replaced, washing Machine and cut off for water heater, good quality materials.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

BRADLEY H.
07/2017
4.0
plumbing
  + -1 more
Work was completed on time as scheduled. Cost too much. Had to untangle the chain to the lift valve after the work was completed
Description of Work: Replace toilet lift valve mechanism

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$150

Amy and Laura A.
06/2017
5.0
plumbing, water heater repair, water softeners, sewer cleaning
  + 2 more
Wonderful! Fair and honest company and people
Description of Work: We have used this company for many years and are very happy with the service they provide. Pat, Mary, Aaron and the rest of the. Crew are great! They even sent my mom flowers when she broke her hip

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DR W M S.
02/2017
5.0
home inspection
  + -1 more
Fine. My water bill dropped significantly.
Description of Work: They replaced two faucets in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Andrew C.
02/2017
5.0
plumbing
  + -1 more
Professional business with professional employees. Great experience from start to finish.
Description of Work: Replaced a sewage pump in my Basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Mark K.
12/2016
2.0
gas leak repair
  + -1 more
WAY OVERPRICED!!! When the city workman came back out to turn the gas back on, his jaw hit the floor when I told him what I was charged for the repair, so apparently I wasn't the only one who felt that way.
Description of Work: Exterior gas line fittings resealed.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Response from Aqua Pro Plumbing LLC
Thank you for letting us know how you feel. This work was done 6/18/13 and we would have liked to know that the gas company was giving you repair quotes since they are not qualified to do repair work. Our prices are what is usual and customary for the several gas line leaks that we repaired. Our service is what makes us different. We are always available when our customers need us.

Yolanda C.
11/2016
4.0
plumbing
  + -1 more
They didn't really do any work for me. The quote was kind of expensive. It was more than what I was willing to pay and more than what I thought the job should cost. He did what he was supposed to do.
Description of Work: I purchased a big deal for Aqua Pro Plumbing. He came and gave me a quote. I had a leak in the shower and he was supposed to replace the faucet.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Brad W.
11/2016
4.0
plumbing
  + -1 more
This was a big deal purchase. I used them shortly after I purchased the deal. The hot water wouldn't work after the nozzle was put on -- it was apparently unrelated, but they said they would have to go through a wall and it would be, like, $1,500 or something to fix the problem. I had somebody else come in and it wasn't even close to that. It is not so much the job they did, so I don't know if that is fair or not, but my overall impression was they were okay. I thought they gave me an estimate on the high end for further work. As far as the job they did, I have no complaints.
Description of Work: They put on a couple of shower nozzles.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Mo C.
11/2016
5.0
plumbing
  + -1 more
Very informative during the process. First time ever having a plumber come to the home. It was a good experience.
Description of Work: Located a leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Tom P.
10/2016
5.0
plumbing
  + -1 more
Aqua Pros came on time on a Saturday afternoon after I called that morning. Our neighbor was not home, but Aqua Pros helped find a cleanout in our neighbor's yard through which they could get to the clog. It went quickly and was a real help to our family since we have a 94 year old living with us.
Description of Work: We had a main drain clogged outside of our house. The cleanout is in the crawlspace so we couldn't use it to access the clog.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Aqua Pro Plumbing LLC
Thank you for your feedback. It was a pleasure working with you even though it was a bit of a challenging job. Please let us know if you ever run into any other problems.

Chris B.
10/2016
5.0
plumbing
  + -1 more
Booked an appointment the day before, they fit me into their schedule. Bought a deal for service call and applied to the total costs. Came out to diagnose the issue. Went to get part and came back promptly. Fixed the faucet and also educated about further maintenance. Really appreciated the up front and honesty and care and concern from this company!
Description of Work: Replaced part in faucet in kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Response from Aqua Pro Plumbing LLC
It's always nice to know exactly what our customers appreciate about our company. Thank you.

Ema A.
09/2016
5.0
plumbing
  + -1 more
Very happy with work. The gentleman that came out was polite, and quick.
Description of Work: Plumbing - main water line repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Aqua Pro Plumbing LLC
Thank you for choosing Aqua Pro Plumbing, LLC to fix your water line. We always appreciate hearing feedback from our customers.

Chris B.
09/2016
5.0
plumbing
  + -1 more
It went well. The sink wasn't repaired, but that was because he inspected and suggested replacing it. He explained how and advised I do it myself to save money.
Description of Work: Sink repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Aqua Pro Plumbing LLC
Great!!! We love to educate people about their home plumbing.

Matthew R B.
08/2016
5.0
plumbing
  + -1 more
We thought we had a major leak and called Aqua Pro on a Sunday. They came right out, assessed what we thought was the issue and advised us on what they would do, which turned out to be not so major and the cheapest fix! Thank you for coming out and being so prompt and helpful!
Description of Work: Checked for the leak in the bathroom and the pipes inside the wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Aqua Pro Plumbing LLC
We love it when we can save our customers money. It was great working with you. Thanks for choosing Aqua Pro as your plumber.

Buddy L.
08/2016
5.0
plumbing
  + -1 more
I could not be more happy with the entire process of how this went - from scheduling to the final payment. He arrived and listened while I explained the issue. He then explained how their process and price structure works. Then moved forward with assessing the problem. He did have to open the ceiling in the garage. After thorough testing, he was able to determine the water damage was from a prior issue that had already been fixed. He gave recommendations for avoiding the issues reoccurrence and things to watch for. He was very considerate and clean up the garage after he was done. Aqua Plumbing has become my new go-to company for any plumbing issues.
Description of Work: There was some water damage on the ceiling in my garage under the guest bathroom. Aqua plumbing came out to assess what the issue was and to repair it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Aqua Pro Plumbing LLC
It's always great to hear that the problem was not a major one. We look forward to hearing from you if you ever have any other plumbing issues.

Jonathan K.
07/2016
5.0
plumbing
  + -1 more
The plumber was very polite. He gave an honest assessment and encouraged us to start with the cheaper fix. After performing the fix we haven't had any more issues.
Description of Work: Plumbing in the bathroom was leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Aqua Pro Plumbing LLC
Thank you so much for your feedback.

David G.
07/2016
5.0
plumbing
  + -1 more
Excellent work, on-time and wonderful people
Description of Work: Repair leaking pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Aqua Pro Plumbing LLC
Glad we were able to help. Thank you for choosing Aqua Pro Plumbing.

Daniel R.
07/2016
5.0
plumbing, water heater repair
  + 0 more
Pat and one of his technicians came out to inspect the water heater. Initially they thought the gas valve may be causing the water heater not to work right. After further inspection, they came to the conclusion that it was a gas problem and not a water heater problem. We called our gas company, they came out and checked everything and checked the meters and what not. Once they turned everything back on the water heater was back in working order. I'm not sure if it was the valve they replaced or the gas just needing to be turned off and back on, but I am glad it's working again. Pat was very reasonable when writing up the service call and work done bill. We do appreciate their timely response to our work requests, we would hire again.
Description of Work: Water heater wasn't heating the water so we called Aqua Pro Plumbing through their contact information located on the water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Debra J.
03/2016
5.0
plumbing
  + -1 more
First off, I love that AquaPRO is a family owned business. The owner was also the plumber who came to my home. He was very nice, and professional. I was very comfortable with him in my home. He made me feel like he truly wanted to do a good job and leave things working as they should. I don't know much about plumbing prices, but the price seemed high to me. Still I was satisfied that the job had been done and done well. I will use AquaPRO again and recommend them to others.
Description of Work: I had a leak from the tank of my toilet. He removed the tank, put new screws and rings on to secure the tank to the bowl. I was also having a small flushing issue. He replaced the float and flapper so that it got a good flush without holding the handle down. My garbage disposal wasn't working so he got it working again and removed a coin and other debris that had been lodged in it.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$430

Response from Aqua Pro Plumbing LLC
Thank for your feedback. We understand that plumbing work can get costly and we try to keep our prices as low as possible while still giving the highest quality work.

HELEN S.
02/2016
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
On time, professional, explained costs and did work very quickly.
Description of Work: Troubleshoot slow draining toliet and determined that it needed to be replaced. After 3 hours we had a new toliet that drains/flushes properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$735

Mark M.
10/2015
1.0
plumbing
  + -1 more
He did NOTHING. I essentially paid for him to come out and give me an estimate.
Description of Work: He did NOTING but give me an estimate. I paid $35 for a service call. I needed a new kitchen faucet installed. I had already purchased the new faucet, He wanted an additional $225 to install the faucet. That is outrageous.

Rating CategoryRating out of 5
value
1.0

$35

Response from Aqua Pro Plumbing LLC
We are very sorry to hear that our estimate was not within the range that you expected. However, the $35 that was paid through the storefront would have been applied to the cost of the repair, not in addition to the cost of the repair. Thank you for your feedback.

Stanley J.
09/2015
5.0
plumbing
  + -1 more
Went well. Suggested different options based upon our needs. Gave $80 Angie's List discount.
Description of Work: Repaired two faucets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Aqua Pro Plumbing LLC
Thank you for your feedback and for letting us help you with your faucet repair. We look forward to being of service to you next time you have a plumbing issue.

Amy and Laura A.
04/2015
5.0
plumbing
  + -1 more
Great service! Serviceman taught me how to fix a minor issue in the future. Small - family owned company and I really like them.
Description of Work: Annual inspection and repaired a few items. Emptied water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

8641 S 825 E, Plainfield, IN 46168

http://www.callaquapro.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Licensed*

Trade License Number
PC10701025
Trade License Locale
IN
Trade License Authority
Indiana Plumbing Commission
Trade License Expiration
12/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Water Filtration and Softening,
Natural Gas Lines

FAQ

Aqua Pro Plumbing LLC is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Aqua Pro Plumbing LLC accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
No, Aqua Pro Plumbing LLC does not offer free project estimates.
Yes, Aqua Pro Plumbing LLC offers eco-friendly accreditations.
No, Aqua Pro Plumbing LLC does not offer a senior discount.
Yes, Aqua Pro Plumbing LLC offers emergency services.
Yes, Aqua Pro Plumbing LLC offers warranties.
Aqua Pro Plumbing LLC offers the following services: Plumbing, drain clogs, drain maintenance, camera inspection, jetting, main water line, sewer line repair & installation, electric, gas water heaters, gas leak detection, gas line installation & repair, sump pumps, water softeners
Well installation

Contact information

8641 S 825 E, Plainfield, IN 46168

http://www.callaquapro.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day