Fields Gutter & Siding Inc

ON FRIDAY AFTERNOON, I WAS AWAY FROM MY PHONE WHEN MIKE CALLED. I RETURNED THE CALL WITHIN A HALF HOUR, BUT HE DID NOT ANSWER. I LEFT AN APOLOGETIC MESSAGE AND ASKED HIM TO CALL BACK AT HIS CONVENIENCE, AS I WOULD BE STANDING BY. AFTER ABOUT 45 MINUTES, I TRIED CALLING AGAIN, BUT ONE ANSWERED. BY THEN IT WAS CLOSE TO 4:00 P.M. IT IS NOW MONDAY LATE AFTERNOON AND I STILL HAVE NOT HEARD FROM THEM. THIS IS THE THIRD TIME I HAVE BEEN PROMISED AN ESTIMATE FROM A GUTTERING COMPANY AND HAVE BEEN STOOD UP (THE FIRST 2 COMPANIES MERELY DIDN'T CALL OR SHOW.) I BELIEVE THAT FIRST IMPRESSIONS, ALTHOUGH THEY MAY NOT BE A FAIR GAUGE FOR MEASURING THE QUALITY OF WORK, STILL HAVE A LASTING EFFECT. I AM NOT IMPRESSED.

THEY WERE A LITTLE VAGUE AND THAT WHAT'S HELD US BACK. THEY ALSO KEPT FORGETTING SOME THINGS THAT WE REQUESTED. THEY ALSO WERE VERY UNCLEAR. WE COULD NOT UNDERSTAND THE IDEA. I WOULD CHECK WITH OTHER COMPANIES BEFORE HIRING THEM. THE ESTIMATE WAS NOT BASED ON WHAT WE HAD ASKED FOR.

THEY WERE HELPFUL AND PROPOSED A MUCH LESS DRASTIC SOLUTION THAN ANOTHER CONTRACTOR. PRICE WAS A LITTLE HIGH, BUT THEY SAID IT WAS THEIR MINIMUM CHARGE.

FRANK RECOMMENDED VINYL SIDING TO COVER OVERHANG AND GABLES RATHER THAN REPAIR THE SOFFITS AND GUTTERBOARDS. PRICE ALSO INCLUDED TEAR-OFF AND HAUL AWAY. IMPRESSED WITH COMMUNICATIONS OF OFFICE STAFF AND SERVICE DEPARTMENT. DECIDED TO HAVE CARPENTER REPAIR PROBLEM, DUE TO PROBLEM OF LOSING HEAT FROM THE ATTIC. ALSO HAD ANOTHER COMPANY INSTALL GUTTERS. HOWEVER APPRECIATED THE INPUT AND ALTERNATE SOLUTION TO MY HOME REPAIR PROBLEM.

GOT A QUOTE WITHIN 2 DAYS OF CALLING AND THE JOB WAS INITIALLY PERFORMED ABOUT A WEEK AFTER THE QUOTE WAS RECEIVED. OVERALL COMMUNICATION WAS NOT GOOD WITH ME OR BETWEEN THE FIELD'S PEOPLE THEMSELVES. FOR EXAMPLE, I WASN'T EVEN CALLED BEFORE THEY CAME OUT TO DO THE JOB. ALSO, FOR WHATEVER REASON, THE GUYS THAT DID THE JOB DID NOT INSTALL THE GUTTERS THE WAY THAT HAD BEEN DISCUSSED WITH PEOPLE IN THEIR OFFICE (MISTAKE 1: I NEVER MET AND WALKED THE JOB DONE WITH SOMEONE). ONE DOWNSPOUT DRAINED DIRECTLY NEXT TO MY FOUNDATION AND THE OTHER DOWNSPOUTS WERE RUN DOWN OLD UNDERGROUND PIPING THAT IS NO LONGER IN SERVICE. THEY CAME BACK OUT ABOUT A MONTH LATER AND REDID A PORTION OF THE JOB I WAS NOT HAPPY WITH AND IT WAS BETTER, BUT STILL NOT QUITE WHAT I HAD IN MIND. IF YOU GO WITH THIS COMPANY AND YOU'RE PLANNING ON CHANGING SOME ASPECT OF YOUR GUTTERS OVER YOUR CURRENT INSTALLATION, BE SURE TO EITHER DRAW A SKETCH OR WALK IT DOWN WITH SOMEONE FROM THE COMPANY BEFORE THEY DO THE JOB!

THEY WERE VERY HELPFUL AND TOOK THE TIME TO ANSWER/ADDRESS OUR CONCERNS REGARDING OUR GUTTER ISSUES. LEFT AN ESTIMATE WITH NO PRESSURE FELT. VERY PROFESSIONAL.

FIELD'S GAVE US A FAIR ESTIMATE, AND WITHIN A WEEK OF ACCEPTING THE BID, OUR NEW GUTTERS WERE UP.

WE NO LONGER HAVE FLOODING IN OUR BASEMENT, THEY FIXED THE PROBLEM THAT WE'VE BEEN LIVING WITH FOREVER! THEY WERE GREAT TO WORK WITH. I WOULD HIGHLY RECOMMEND THEM, THEY ARE VERY HONEST AND DO GREAT WORK.

RAPID RESPONSE TO PHONE CALLS AND REQUEST FOR ESTIMATE.

THE PRICE GIVEN IS FOR THE REPAIR WORK. THE BID ON THE LARGER PROJECT WAS VERY GOOD.

I SPOKE WITH A LADY AND SHE TOLD ME THEY WERE A FAMILY OWNED BUSINESS AND TOLD ME MIKE WOULD CALL ME TO SET UP A TIME TO COME OUT. OVER A WEEK HAS GONE BY AND I HAVEN'T HEARD FROM ANYONE.

THE LADIES IN THE OFFICE WERE VERY HELPFUL. THEY POINTED OUT THAT ONE WAS SHINY AND ONE WAS A MATTED FINISH. I COULD NOT TELL THERE WAS A DIFFERENCE IN FINISHES. UNTIL THEY POINTED IT OUT. THEY CALLED TO ASK WHICH ONE WE WANTED.

PAM WAS EXTREMELY HELPFUL, RETURNING ALL MY CALLS PROMPTLY, ANSWERING MY QUESTIONS, AND ASSISTING WITH COLOR CHOICES. THE GENTLEMEN DOING THE WORK WERE PROFESSIONAL, COURTEOUS, AND INFORMATIVE. I WOULD HIGHLY RECOMMEND FIELDS GUTTERING TO ANYONE CONSIDERING REPLACING THEIR GUTTERS!

THE COMPANY WAS VERY POLITE AND PROFESSIONAL. THE REASON I DID NOT USE THEM WAS THE MATERIAL THEY USE FOR THE GUTTER FLOW WAS THINNER THAN THE MATERIAL ON THE COMPANY I PICKED.

THE ENTIRE PROCESS WAS GREAT. QUALITY WORK AND NICE PEOPLE.

DID A GREAT JOB! HASNT HAD ANY PROBLEMS. VERY PROFESSIONAL, THE PEOPLE FROM THE COMPANY WERE VERY NICE

VERY PROFESSIONAL, EXCELLENT ESTIMATE!

WHEN I SUBSEQUENTLY CALLED AND ASKED THEM TO PROCEED WITH THE WORK, MR. FIELDS CAME TO THE HOUSE AND REFUSED TO HONOR THE QUOTE, SAYING HE WOULD GET BACK TO ME THE NEXT DAY. NO CONTACT WAS MADE BY THEM, AND THEY NOW REFUSE TO RETURN MY PHONE CALLS.

KIND OF HARD TIME TO GET THEM OUT, BUT WHEN THEY CAME, THEY WERE WONDERFUL.

THEY REGUTTERED MY HOME, THEY ALSO REPLACED SOME ROTTED GUTTERS ALONG WITH THE WOOD UNDERNEATH. I AM NOW DRY AND SECURE.

GAVE AN ESTIMATE, BUT THEN WOULD NOT SCHEDULE, MEMBER KEPT TRYING TO GET AN APPOINTMENT FOR SERVICE AND THEY TOLD HER THEY NEVER GET TO HER AREA AND FINALLY THEY DON'T SERVE FISHERS

GAVE ESTIMATE PROMPTLY, BUT NEVER RETURNED DESPITE PHONE CALLS, VERY INCONVENIENT.

CAME OUT FOR ESTIMATE. MEMBER HAD SPECIFIC WAY OF GUTTERS TO BE INSTALLED. CAME OUT WITHOUT NOTICE AND INSTALLED WRONG. CAME OUT TO RE-DO, BUT WITH A POOR ATTITUDE. WORK OK NOW.

NEW GUTTERS, VERY PROMPT & PROFESSIONAL, GREAT JOB!

DID SOME REPAIR, SOME REPLACEDMENT. RE-ROUTED DOWNSPOUTS FROM UNDERGRAND TO ABOVE GROUND.