Fredericks Inc

Fredericks does beautiful work..... but when materials fail their warranty is worthless. They chose not to replace the roof vents on my home but repaint them.... less than a year later one of them fell off!!! Now they choose not to warranty them but will charge me to fix them after they charged to repaint the others the said were just fine...... buyer beware!!!!!

I started contacting this company in mid-October of 2014. I spoke with a very pleasant office staff member, who took my information. She assured me that Nick would get back to me promptly, and set up a time to meet. She stated that he did his own scheduling, and to expect a call from him soon. Well, three days later, I hadn't heard back, so I called the listed number, which rang directly to Nick's voice mail. I left my callback information. Four days later, I still hadn't heard back, so I called the number, and spoke with another office staff person. She indicated that I wasn't the only one whom Nick hadn't called back, and that she had thought that maybe he had missed an entire page of messages (!). Still doesn't explain the voice mail neglect, but paper does get misplaced. I left my contact info again, and was assured of a call back from Nick promptly. That was three days ago... I REALLY like to keep supporting local business in Anderson/Pendleton, but when I can call an Indy-based firm, get a meeting scheduled and a quote back in less time than it takes for a CALLBACK from Fredericks... well, what's a prospective customer to think? What do you think I would expect if I DID hire them, and then ran into problems?

Very neat workers; they finished the addition within the week.

They were very informative, spent a lot of time measuring the roof, etc. However, their price was too high. They were not even competitive with the four other estimates I received. Therefore, I did not use them.

Very well. The estimate was submitted quickly and the final price was very close to the estimate. They called a couple of days before coming to notify us. They did the job right, such as flashing extending further up the chimney than some might have done. They cleaned up any clutter. They finished the job in only a very few days. All in all we feel like they did an excellent job and would be happy to use them in the future.

The roof is very hard to work on because it is very steep and quite large. Nevertheless, they got the job done in just over a week. The boss came out a few days later, after the crew had cleaned everything up and had left. I told him I had looked at the roof and was quite satisfied. However, he was not. He pointed out a minor alignment issue that I had missed, and he called his crew back out to fix it a few days later. This was a GREAT company to work with.

The price was good. My interaction with them was good. They have been able to stop the leak that we weren't able to do on our own. Their customer service was very good. They came and did the work and let me know that they would have to come back and finish it. They were able to come back and finish it in a reasonable amount of time. Their quality of work was good.

My experience with them went fine. They were prompt. They quickly mailed me a brochure that was very professional. They did a really good job. I had a hard time deciding between them and another company, but I think I will go with the other company. They came within the same week I called them for an estimate. I have heard they stand behind their work and they are very reliable. They have been in business for many years.

He seemed like a very knowledgeable guy. He was incredibly knowledgeable. I had another guy out earlier who thought it was one thing and this guy showed me exactly why the other guy was wrong and what he thought it was. He was very knowledgeable and thorough. I want to get another estimate and if the cost is not out of line I will use him.

They'll be finishing the siding job today. I highly recommend them. Their work is a result of hail damage done. They had to completely tear off the roof.

It went well. The subcontracting firms that were used, Community Construction Services and Guttermaking (both in Anderson, IN), did good work. We had a lot of difficulty completing the job because of the unusual amount of rain we had this summer. In spite of that handicap, the roofers were able to schedule their work successfully around the periods of rain so that they were able to complete the job in sections. When they had to clean up and come back, they did so on time and came back when they said they would. They were very careful about doing the job right, even coming back a couple of times to touch up some details when other companies might not make the effort to do so.

All positive! They were good.

VERY REASONABLY PRICED AND VERY PLEASANT TO WORK WITH. WILL USE AGAIN IN THE FUTURE.

THE CREW WAS VERY RESPECTFUL AND COURTEOUS TOWARD THE NEIGHBORS. THIS WAS VERY APPRECIATED BY US. IT WAS A GREAT EXPERIENCE.