Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Eric's Custom Tile Installation

Flooring Sales and Installation

About us

Flooring installation and Remodeling. We Offer a wide range of services including sales. I install all installations and use no sub contractors. Each Job is unique and individually inspected for an accurate first estimate with no add-ons (excludes customer add-ons and unforseen circumstances such as water or deck damage for example).

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Ceramic Tile, Natural Stone, Porcelain Tile, Hardwood, Vinyl, VCT, Laminate, Custom Tile Showers, Individual Designs, Bathroom Remodel, Kitchen Remodel.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.14 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
25%
4
25%
3
25%
2
0%
1
25%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
3.7
responsiveness
3.9
punctuality
4.2
Showing 1-4 of 4 reviews

Lawrence R.
05/2015
3.0
flooring contractor
  + -1 more
unknown
Description of Work: I never received a returned call.

Rating CategoryRating out of 5
responsiveness
1.0


Sandra N.
12/2013
4.0
flooring contractor
  + -1 more
He was busy and we had to schedule a couple of times. But the work he did was very good. I would use him again. Even called back to see if everything was as we expected.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$130

laura H.
01/2012
1.0
flooring contractor
  + -1 more
see above
Description of Work: I had contacted Eric to install my tile. He agreed to come to my house to give me an estimate....he never showed up. I then called him again, he said that he is very busy and after the job that he was working on he would contact me....I called several more times with out a response, I rarely complain about service providers....but I think he was very disrespectful of my time. I eventually found someone else to do the work.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Eric's Custom Tile Installation
I regret that this happened our first appt was missed due to my error not saving a schedule in my phone that I use as a PDA at the same time my laptop was being serviced. I didn't get my laptop back before a broken power connector on my phone caused me to lose all of my contact information and schedule. I did the best I could to remember all of he information but simply forgot one customer. My apologies to Laura and I regret her experience. I now have a printed paper copy that I try to keep updated nightly as well as I went back to pen and paper to keep customer information.

DeWayne M.
10/2009
5.0
flooring contractor
  + -1 more
He did a great job, though he has trouble with organization. There were a couple of places where he tiled that I wasn't happy with the grout work. He came out with his work partner and fixed the problem right away. They did a beautiful job that they finished in 5 days. He was about $2000 cheaper than another company. The competitor also quoted that they can finish the job in 3 days. This company also beat with the amount of flooring they were able to cover. This company was able to cover 290 sq. feet of tile and 525 sq. feet of flooring. This was much more than what the other company was able to offer. We also had flooring and tile left over which is good for replacement pieces. My only complaint would be his time management and organization. There were a couple of time where he was a couple hours late, but he did communicate that issue with me. I communicated with him how this could affect his work, but ideally it would not leave a great impression. I can say his minor flaw has never affected the quality of his work. I will continue to use him in the future.
Description of Work: I hired this company after a bad experience with another company to finish my flooring which included tiling and hard wood flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

    Contact information

    11036 E McKinley Osc1, Osceola, IN 46561

    ericscustomtile.com

    Service hours

    Sunday:
    9:00 AM - 8:00 PM
    Monday:
    8:00 AM - 9:00 PM
    Tuesday:
    8:00 AM - 9:00 PM
    Wednesday:
    8:00 AM - 9:00 PM
    Thursday:
    8:00 AM - 9:00 PM
    Friday:
    8:00 AM - 9:00 PM
    Saturday:
    9:00 AM - 8:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Flooring Sales and Installation

    FAQ

    Eric's Custom Tile Installation is currently rated 4.1 overall out of 5.

    Sunday: 9:00 AM - 8:00 PM

    Monday: 8:00 AM - 9:00 PM

    Tuesday: 8:00 AM - 9:00 PM

    Wednesday: 8:00 AM - 9:00 PM

    Thursday: 8:00 AM - 9:00 PM

    Friday: 8:00 AM - 9:00 PM

    Saturday: 9:00 AM - 8:00 PM

    Eric's Custom Tile Installation accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Eric's Custom Tile Installation does not offer free project estimates.
    Yes, Eric's Custom Tile Installation offers eco-friendly accreditations.
    Yes, Eric's Custom Tile Installation offers a 10% senior discount.
    Yes, Eric's Custom Tile Installation offers emergency services.
    Yes, Eric's Custom Tile Installation offers warranties.
    Eric's Custom Tile Installation offers the following services: Ceramic Tile, Natural Stone, Porcelain Tile, Hardwood, Vinyl, VCT, Laminate, Custom Tile Showers, Individual Designs, Bathroom Remodel, Kitchen Remodel.

    Contact information

    11036 E McKinley Osc1, Osceola, IN 46561

    ericscustomtile.com

    Service hours

    Sunday:
    9:00 AM - 8:00 PM
    Monday:
    8:00 AM - 9:00 PM
    Tuesday:
    8:00 AM - 9:00 PM
    Wednesday:
    8:00 AM - 9:00 PM
    Thursday:
    8:00 AM - 9:00 PM
    Friday:
    8:00 AM - 9:00 PM
    Saturday:
    9:00 AM - 8:00 PM