Steam Express

unknown

cleaned 6 rooms, hall and stairs. Did a great job. Let us know there was a special sale going for the rooms and to spray the floors for the pets. This is the second time we have used them. We are well pleased and would highly recommend them to everyone.

I was very pleased. My carpets never looked better since they were new.

They said they had a cancellation on Wednesday between 1 and 3pm and that I could take that appointment. I asked if the carpet would be dry enough for our housekeepers to clean on Thursday. They said it would be fine. I called after 3pm on Wednesday because they hadn't shown up yet. The person I talked to said the appointment wasn't until Thursday. I reminded her that I'd asked if the carpet would be dry by Thursday. She said she remembered and that there would be an opening during the same time frame Thursday instead. I just heard back from them after calling a few times and they didn't seem all that confident that they'd make it out at all today either. The woman I've been speaking with has been very kind - It just seems that the company has been very disorganized. We'll see how things turn out if they show up.

The man who came out was not capable of doing the job. The carpet was cleaned in about 10minutes and he was sweating all over the carpet. He tripped over the hose and sprained his ankle. The company then sent another worker out to complete the job and he completely stretched the carpet he was scrubbing so hard. I've never had the carpets look so bad in the past. They won't even return my calls regarding the complaint. The fact that they won't call the customer back is awful. They won't receive repeat business that way.

I responded to a flyer. No Angie's List report available so I took my chances b/c it seemed like a good price. They were prompt, got the sofa cleaned. Applied some barrier/coating, which seems to have held up against a few spills so far.

The experience was very good. There are a couple of stains that came back up and they are coming back to take care of it.

They did an excellent job!

He was great! I loved the smell of the cleaner they used unlike other who have done it. We were very pleased!

Grout was gray/brown with age/dirt and afterwards was restored to original white color in most areas. 2 months later, grout still looks good. Service was done quickly and professionally.

Excellent job! Very fast and efficent - good communication and excellent price! The is the third time we have used these folks...

I am a multiple repeat customer. I love this company. Quick service, excellent results. The rugs I had cleaned were cleaned previously by a well-known company and they came back with dirty, stiff fringe. SteamExpress does them at your house, and they turned out pristine.He always comes when he says he will, he is fast, he is good, his prices are more than reasonable. What more can you ask for?

I called on a Monday to receive an estimate and received a call back the same day. We we able to discuss what needed to be done over the phone and was given an approximate cost. We scheduled the appointment at that time. The owner arrived on time for the appointment and was able to complete the cleaning in less than 2 hours.

Excellent service from start to finish.

The service is great; our carpet looks good! The cars all look new inside, pet hair, coffee stains removed very nicely. These gentlemen are very responsive; will use these guys again.

We called after our basement got water in it. Even though he was backed up for two weeks, he arrived at our house in one hour when we told him my elderly father has COPD and we were worried about mold growing. He might have been, literally, a lifesaver. One week later, we have no mold, the carpet is dry, and we are grateful for the incredibly quick response and excellent job. And look at the price - only $96 for two trips to our house.

Steam Express gave us an estimate $30-40 less than two other companies we called. They came within two days of our call, exactly when they said they would, and did a great job. I would highly recommend them.