Precision Garage Door Service of Indianapolis

Description of Work: Professional and accurate information during sale, ordering, and installation!

Description of Work: Garage door tune up

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Description of Work: They replaced bother springs and outer guide rollers. Great service and very friendly.

Description of Work: I contacted them because the light on our garage door opener didn't work all the time. They arrived within 4 hours of my call. The technician found that there was a short in the light and couldn't fix it. Since the opener was over 10 years old, I decided to have it replaced. During the visit, the technician inspected the garage door system and found that a bearing had failed causing the door to slowly cut a bar with each opening. He replace the bearing, thus the cost. It was, of course, much more that I expected to just "fix the light", but justified.

Description of Work: Replace springs

Description of Work: Reconditioned garage door and replaced some parts.

Description of Work: Tubed up garage door and replaced roller. Also adjusted opener

Description of Work: Lady I spoke to on the phone was great. Got a tech out ASAP. Door was repaired and one would think it was a great visit until the tech called me pressuring me with horror stories that if I didn't do additional work that was going to cost almost as much as a new door, it was only a matter of time til the new spring would fail. I told the tech I didn't have any money for additional work as I had just had a stroke a few months earlier and only recently returned to work. He didn't give up. Plus when I got home he insisted I fill out his opinion card right there in front of him and give it to him. I've been told all of these are common tactics for Precision. So what COULD have been an "A" experience turned into a "D".

Description of Work: The garage door tracks were bent and the cable attaching it to the spring was detached. As a result, the door itself was crooked. |He came and fixed the tracks, put in a new spring, and hooked everything up, and finished in about 3 hours. The door purrs now; we are very pleased. We were afraid everything would need replacing, but the repair job is great.

Description of Work: I feel I paid too much! I had to call them back out next day because the door wouldn't auto close.

Description of Work: They fixed the sensors for the garage.

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Description of Work: Service guy waited for 30 mins to talk to my home warranty service. He was so helpful and patient!

Description of Work: Serviced and tuned up our two garage doors.

Description of Work: They worked on the same garage door that I am again trying to get fixed. It was an okay experience, nothing to ride home about. I paid for a repair job that didn't last.

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Description of Work: Replaced garage door. We were happy with the product but not the service provider. However, after speaking to a representative at Precision they informed us that the individual who did the work at our home was no longer employed with them (this was soon after our door was installed). They also expressed condolences and offered to take care of any issues that may arise. With the situation being taken care of in that manner I do not wish to go into detail on the negative aspects of the job done. We would use Precision again since they were honest about the employee and were ready to accommodate any future issues. They do have great customer service, unfortunately we just experienced an employee who was not up to our expectations or Precision's.

Description of Work: We had to call them out nine months after they did a check up of the garage door and opener. Our door would not open. We had to pay for another service call and a part in the opener itself. We also went ahead and paid for new springs which I was told back in October we would need. I didn't want to have to call them six months later for that and pay another service call. They are very thorough, but not real happy about the price, but I honestly can't say I got any other pricing so it could be close to others.

Description of Work: Put in a new garage door. Went very well