Precision Garage Door is one of the largest garage door companies in the US. We currently have 100 locations nationwide. We were built by offering the best parts, warranty, and service in the industry.
Business highlights
19 years of trusted experience
Emergency Services Offered
Services we offer
Garage Door & Opener Repair, Sales, & Installation
Very fast turnaround. Almost next day service; very good customer service. Was very happy with the end result.
Description of Work: Garage door tune-up and quiet roller replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Precision Garage Door Service of Indianapolis
Thank you for the review.
Katherine F.
05/2013
4.0
garage doors
+ -1 more
When I called in the late afternoon, they said they could come out just a short time later so we could get garage door repaired same day. Received quote over the phone. When the repairman came out, he tried to sell me the higher end and higher priced springs with a lifetime warranty and some other stuff. I still went with the basic spring repair and he seemed a little put off from me maybe b/c I turned down the higher priced repair. Maybe it was the end of the day though and he just wanted to go home.
Description of Work: Repaired broken garage door spring.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$200
Response from Precision Garage Door Service of Indianapolis
Thank you for returning my call, I'm sorry I wasn't available. I still would like to speak to you further about your experience with the technician. Customer service and satisfaction are priority 1, and I'm sorry we did not live up to your(or our) standards. I have spoken to this technician and I believe he now knows more clearly about what we expect from him, and how customers can perceive his interactions. I'm optimistic we have corrected the problem. Thank you for the feedback, I assure you we are using it to improve. Joel Belyew
Mike H.
05/2013
5.0
garage doors
+ -1 more
Even better than expected. Truly a great company, very responsive and had the record of my prior service call on hand at the time of service, even though I didn't remember. Arrived early, very professional. No issues will use again and recommend to neighbors.
Description of Work: Replace broken door coil, under warranty tune up 3rd car door. Bought a garage door tune up to fix a door problem, only to find that I had purchased one in the past already and the door in question was under warranty already. So the fix was no charge, even better. I had the tech. Apply the tune up to the 3rd car door that hadn't been fixed before and now I'm set, with lifetime warranties on both doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Precision Garage Door Service of Indianapolis
Thank you for taking the time to post a review.
lois G.
05/2013
4.0
garage doors
+ -1 more
Everything went very smoothly.
Description of Work: Corey arrived on time. He checked all of the mechanics of our garage door opener . He installed a keypad for the garage door. He explained the parts that were defective (or damaged) and need to be replaced. He gave us a list of the needed parts, and an estimate of the cost to have the parts replaced. He was very through and polite.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$100
Response from Precision Garage Door Service of Indianapolis
Thank you for the review. If there is something you think we could have done better please let me know. Joel (317)348-4470
Laura H.
05/2013
5.0
garage doors
+ -1 more
Jeff did a great job repairing everything. He explained everything before he did it and showed me why it needed replaced. He never put pressure on me for a purchase. Just gave me ideas and let me decide what was needed. I would definitely recommend the company and Jeff as the repair man.
Description of Work: Repaired or replaced all garage door hardware, springs, pulleys, cables, and tracks
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Precision Garage Door Service of Indianapolis
Thank you for reviewing our service
Richard & Faith V.
05/2013
5.0
garage doors
+ -1 more
We purchased Angie's List "Big Deal" $99 for garage door tune-up + keyless entry pad or quiet roller replacement, provided by Precision Garage Door Service in Fishers. Vickie was helpful & pleasant when scheduling our appointment for Tuesday between 10am and noon. They sent an e-mail cofirming the appointment along with photos of service technicians and the name of the one making the service call. Our technician, Mike Pratt, called a little before 11am to let us know he would be here in fifteen minutes which I appreciated. Mike is a polite, pleasant, out-going, efficient young man. He explained everything he was doing and showed me how the springs were working with-in tolerence. He replaced the rollers with sealed bearing rollers. We will be sure to request him when we call for our next tune up. Overall, we were very satisfied with this experience.
Description of Work: Tuned up garage door by checking door operator,safety reverse, remote operator, replaced rollers with sealed bearing rollers. Checked door balance,springs,cables,shaft,hinges,brackets,tracks,strut,spring anchor,bottom weather seal,and panel condition.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Precision Garage Door Service of Indianapolis
Thank you for your review.
John W.
05/2013
5.0
garage doors
+ -1 more
This is one of the best home service providers I have ever dealt with. They sent an e-mail ahead of time reminding me of the service time, which included a picture of the service man. They arrived early. The serviceman wore a uniform, was articulate in explaining what he was going to do and performed the work within an hour. The garage door was noticably quieter after the work was done and safer due to replacement of the frayed cable.
Description of Work: Service man replaced existing metal rollers with polyethylene rollers and replaced frayed cables.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Precision Garage Door Service of Indianapolis
Thank you for the feedback.
Michael R.
05/2013
4.0
garage doors
+ -1 more
The experience was fine with them. The service was good.
Description of Work: I used Precision Garage Door Service of Indianapolis.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Precision Garage Door Service of Indianapolis
Thank you for the review. If there is something we could have done better please let me know. Joel (317)348-4470
Melissa H.
05/2013
5.0
garage doors
+ -1 more
It went very well. I called that morning and they came out that day. He was here about a half hour. He explained all of my options and was not pushy. We had a really good over all service with them. I had a coupon online so the price was good. It works better than it did before.
Description of Work: I did use Precision Garage Door Service of Indianapolis to replace a spring on my garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Response from Precision Garage Door Service of Indianapolis
Thank you for submitting a review
Craig L.
05/2013
5.0
garage doors
+ -1 more
Great! Very happy. Runs well and much quieter.
Description of Work: Replaced whole system- rollers, springs, cables,drums ,etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Precision Garage Door Service of Indianapolis
Thank you for the review, and choosing Precision.
Marcie S.
05/2013
5.0
garage doors
+ -1 more
replaced springs, bearing kit, cables, lift cables, brackets, presented technician with Angies list coupon and he honored it without hesitancy...good savings~!
Description of Work: Receptionist was kind, considerate and professional. Found us a time the same day I called. Mike, the tecnician called ahead and told us when he was arriving. He showed us what he was going to fix and then asked for permission to repair/replace other parts. Upon completion of job, Mike showed us what he did and how things worked and asked if we had any questions and were satisfied with his work. He pointed out future needs that we should think about on our other door. He was very knowledgeable, efficient and professional. We would highly recommend this business and the tecnician to our firends and family.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Response from Precision Garage Door Service of Indianapolis
Thank you for taking the time to write a review.
Jodi J.
05/2013
5.0
garage doors
+ -1 more
He was here right on time and the job went flawlessly.
Description of Work: Jeff was courteous and professional. He walked me through the inspection, pointed out some things to keep an eye on, and gave me an estimate of what repairs might cost if the current system failed. He was not pushy in the least, offering information rather than a hard sale.. He installed new rollers on our door and inspected and serviced it. I'm totally pleased with the service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Precision Garage Door Service of Indianapolis
Thank you for the feedback, we appreciate it.
Michael T.
04/2013
5.0
garage doors
+ -1 more
Jeff was very professional & seemed to really care about the quality of his work. We are quite happy with how the garage works so smoothly and quietly.
Description of Work: Jeff was our technician. He called to ask if he could come by a little early. ( Very considerate and it was great that he could come early.) He was very friendly and took the time to explain our options for repair & give an estimate of what the repair would cost. He worked quickly to get the job done and always with a smile. He seemed to enjoy his work! We replaced the rollers, cables, & torsion springs. I can't believe how much quieter the garage door operates not to mention how smoothly it glides up & down.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Precision Garage Door Service of Indianapolis
Thanks for the review, we appreciate you doing so.
William R.
04/2013
5.0
garage doors
+ -1 more
Within 1/2 hour of purchasing the big deal i received a telephone call from Precision thanking me for my purchase and offering me a same day service call. I purchased the big deal about 8:30 a.m. and received the service about 12:45 p.m. same day. Between the phone call and the service call I received an email identifying the tech who would be coming, showing me his picture, and offering his bio as well as his prior reviews. I find this to be an incredible level of service. The Tech's name was Josh. He called me about 12:25, told me he would be at my house at 12:45, and he arrived exactly at 12:45. Josh was efficient and precise in his explanation of what he had done and the one possible problem area he identified. He explained that my spring was losing tension and demonstrated how he had arrived at that finding. He did not try to sell me a new spring as we determined that the spring would last for a good while longer but that I should keep an eye on its lift power to determine when replacement would be necessary. I found Josh to be a very personable and trustworthy young man. If I need any garage door servicing in the future I will call Precision and I will specifically as for Josh. Further I will recommend Precision to my friends and family anytime any of them might be in need of garage door service. My level of satisfaction with this Angie's List big deal is extremely high.
Description of Work: Since I have not had my garage door opener service for a couple of years I bought the "big deal" for $99. In addition to a garage door tune-up the big deal included either a set of quiet rollers or a key-less entry pad. The tech informed me that in addition to the free choice they had decided to offer the other selection for 1/2 price so I selected the rollers free and purchased the key-less entry pad for 1/2 price ($37).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$136
Response from Precision Garage Door Service of Indianapolis
Thanks for the great review.
ANNE R.
04/2013
5.0
garage doors
+ -1 more
JEFF ARRIVED A LITTLE EARLY FOLLOWING MY EMERGENCY SAT. CALL. HE SIGHTED THE BROKEN SPRING IMMEDIATELY, BUT WAS IN NO WAY PATRONIZING IN POINTING IT OUT, WHICH WAS APPRECIATED. HE POINTED OUT VERY WELL WORN OTHER PARTS SHORTLY AS HE WORKED THE PROBLEM. I WAS DEEPLY IMPRESSED WITH THE PROMPT RESPONSE AS WELL AS THE COURTESY AND PROFESSIONALISM. JEFF ALSO SEEMED TO WORK QUICKLY.
Description of Work: NEW PARTS: SPRINGS, CABLES, BALL BEARINGS, ETC.: ALMOST EVERYTHING EXCEPT THE DOOR AND THE OPENER ITSELF.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$624
Response from Precision Garage Door Service of Indianapolis
Thank you for the review.
Danny M.
04/2013
5.0
garage doors
+ -1 more
Michael the technician was prompt, courteous, and professional. My garage door was in great shape but everything in the mechanicals was in terrible shape. A new opener, springs, and door assembly (rollers, wires, rod and spools) and everything was back in great shape. Michael programmed the new remote and even our car remotes after finishing the install. He was finished in no time and the garage door has been performing like a champ. I highly recommend this company for anyone needing door service
Description of Work: Put in a new garage door opener and replaced all moving parts on the door including new springs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Response from Precision Garage Door Service of Indianapolis
Thank you for posting a review.
Jon K.
04/2013
5.0
garage doors
+ -1 more
Overall, we are very pleased with the responsiveness of Precision and the quality of work that was done. While the price was somewhat higher than others, it was worth the responsiveness and level of services we received. We will use Precision in the future.
Description of Work: Diagnosis of garage opener and door issues Replacement of electrical board in opener Replacement of springs Replacement of rollers Reprogramming of openers
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from Precision Garage Door Service of Indianapolis
Thank you for your review, we very much appreciate you taking the time to write a review.
Dawn S.
04/2013
5.0
garage doors
+ -1 more
My experience with Precision Overhead Garage Door Service was exceptional. Josh was the technician that worked at our home today and did a fantastic job. He was VERY professional, prompt (even early :-) ), knowledgeable, friendly, and definitely knew what he was doing. Excellent service and will most certainly use this company again! Thank you for your hard work and a pleasant experience! Sincerely, Dawn Sornson
Description of Work: 1. New 1/3HP garage door opener installed 2. Installation of new garage door springs 3. Quoted price for a new garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Precision Garage Door Service of Indianapolis
Thank you (member name removed) for the great review, and choosing Precision.
Nancy W.
03/2013
5.0
garage doors
+ -1 more
Jeff arrived 3 hours after I called for repair of my garage door. Jeff called to say he was on his way. He was punctual, professional, and courteous. He explained why parts needed to be replaced. The job was completed promptly and correctly.
Description of Work: Replaced garage door coil assembly, inspected the system, and inspected the other garage door hardware.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$522
Response from Precision Garage Door Service of Indianapolis
Thank you for taking the time to write a review, your feedback is appreciated.
MARY JANE D.
03/2013
5.0
garage doors
+ -1 more
The worker was very polite and explained what he was doing very clearly. He did a good job, and I would recommend the company to others.
Description of Work: They installed a new garage door opener for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Precision Garage Door Service of Indianapolis
Thank you for the feedback, we appreciate you doing so.
Geoffry D.
03/2013
5.0
garage doors
+ -1 more
I think they did a great job, and I appreciate that they completed the work quickly. However, I felt that the price was high.
Description of Work: They replaced my garage door's hinges and its springs.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Precision Garage Door Service of Indianapolis
Thank you for choosing Precision to service your garage door, and taking time out to submit a review.
Terry H.
03/2013
5.0
garage doors
+ -1 more
They were expensive, but they did a good job. Furthermore, they were prompt and professional, and they completed the work quickly.
Description of Work: They replaced a broken spring on our garage door and replaced its rollers.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
karen H.
03/2013
5.0
garage doors
+ -1 more
Everything was great! They came right away, charged a fair price, and did a good job.
Description of Work: They replaced both of the springs on my garage door.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
BRETT S.
03/2013
5.0
garage doors
+ -1 more
Everything went well. The doors are working fine, and we really appreciated that they adjusted their schedule to accomodate our time constraints. The price was competitive, too.
Description of Work: They installed two garage doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
PATRICIA A C.
03/2013
5.0
garage doors
+ -1 more
I have used Precision Garage Door Service several times. They are always prompt, do good work, and are more than happy to do additional services as requested. The new opener is working just fine.
Description of Work: They replaced our defective garage door opener.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors
FAQ
Precision Garage Door Service of Indianapolis is currently rated 4.6 overall out of 5.
Sunday: 12:00 AM - 11:30 PM
Monday: 12:00 AM - 11:30 PM
Tuesday: 12:00 AM - 11:30 PM
Wednesday: 12:00 AM - 11:30 PM
Thursday: 12:00 AM - 11:30 PM
Friday: 12:00 AM - 11:30 PM
Saturday: 12:00 AM - 11:30 PM
Precision Garage Door Service of Indianapolis accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Precision Garage Door Service of Indianapolis offers free project estimates.
Yes, Precision Garage Door Service of Indianapolis offers eco-friendly accreditations.
Yes, Precision Garage Door Service of Indianapolis offers a 5% senior discount.
Yes, Precision Garage Door Service of Indianapolis offers emergency services.
Yes, Precision Garage Door Service of Indianapolis offers warranties.
Precision Garage Door Service of Indianapolis offers the following services: Garage Door & Opener Repair, Sales, & Installation