North Suburban Heating & AC

I got 2 quotes and the quote for North Suburban was for $8500 for a 16 SEER Trane Unit. I also got another quote from a place that will remain nameless for a 16 SEER Trane unit and the cost was $15,000. North Suburban installed it in about 5 hours and so far it's working fine, but it's only been installed for 6 hours. I've used North Suburban in the past and I've always been happy with their work. I really wanted a geothermal unit but found that those units are like cars right now and not quickly available (12 weeks out) so they they are charging a premium for them and there is a 30 percent tax credit so in my opinion they hike the price up knowing you will get the tax credit. I got several quotes and they were all around $30k for a geothermal unit. Note that North Suburban does not sell geothermal and I didn't get a quote for geothermal from North Suburban.

I called North Suburban H&C after another company wanted $2500-$3500 to trace my freon leak, repair and/or replace coils. They found that the freon caps were mysteriously loosened, so they tightned them up, recharged the unit with R22, and it's been good so far. $325!

We're fine, all the way around. We've used them for 25 years. They do great work. Dave Holloway is the owner and we've done business with them since 1987. He's a straight up, honest guy and isn't overpriced, and does quality work.

Overall, the experience was great, just what we would have expected from North Suburban Heating and Cooling.

They were GREAT! Dave gave us a quote on 3 different units, and we went for it. Our house is nice and warm now! They were at our house on time, and went right to work. The job was completed early in the afternoon. Very fast, and good work. Dave walked me through everything they did, and explained how everything worked. We will never use the "Big Name" companies again. The price was great when compared to other estimates that we have gotten for the job. I will continue to use them for years to come!

Dave was referred to me by a friend for being an honest tradesman and I found no reason for that not to be the case here. I had a quote from another local big HVAC company the season prior for replacing the capacitor, since it "wasn't quite reading right" when they tested it, and it was more than 4 times the cost! As of now, I am chosing to not use my service contract with the other big guy company and will call Dave for any and all heating and AC issues.

I would recommend them because they were very honest. They didn't try to upsell and get me to buy anything that I didn't need. They just fixed the problem and informed me on how to keep it from happening again. They were great!

It's about time for them to come out to check the furnace and humidifier. We have used them since we moved in to our home 23 years ago. They are accurate. I trust them to come to my home when I am not around. They just do a really good job. They even came out on Christmas Eve several years ago (approx. 20 years ago) to fix something.

Dave is reliable, trust-worthy, and reasonably priced. He generally comes to visit us twice a year - once to service our AC in the spring and once to service our heat in the fall. He does not try to sell you a new unit when you don't need it (unlike many other heating/AC companies out there!) He has been working with my parents for 20+ years and they have always been pleased with his work as well. I would definitely recommend Dave.

Furnace install went very well! Dave and his son Tony showed up on time, installed new furnace, and cleaned up after they left. Dave honored his original quote, didn't try to come up with any extra, last minute fees, and kindly reminded me to register my new furnace with the manufacturer. This is the second major install Dave has performed for me (replaced AC last summer). Dave is extremely knowledgeable, patient, and professional. His rates are very reasonable and I would definitely use him again. He also has reasonable rates for cleaning/servicing, and even offers a coupon!

Dave (owner) provided multiple options and prices. He was also very flexible schedule-wise, and showed up on time and ready to work. He took his time (he wasn't rushing to another job) and made sure my unit was running properly before leaving. In fact, he did not ask to collect payment until a week later when he called back for a follow-up. House = 2990 sq ft. 2 story. no basement. I am so pleased with this man's service I am (this coming Friday, 2/8/13) having him replace my furnace!

This is a great company and I recommend it highly. Reasonable rates and prompt, professional service.

I called North Suburban a little after noon on Saturday to get help with our air conditioner which was not putting out cold air. The temperature was going to the 90's and in house it was 80. Dave (the owner) called me back shortly and said he was on his way out of town. He asked a few questions and had me check the compressor hose for "sweat" and told me to hose out the filters on the outside unit and try it again in two hours. He also advised me to keep the windows closed since the outside temperature was warmer than inside. He promised to call me Sunday morning and check on it.The problem was not solved when he called Sunday morning at 9:30. The temp inside was 84 degrees by then. He agreed to come out even though it was Father's Day. We have had Dave service our equipment for over 20 years and he installed out current furnace and AC in 1995. He arrived promptly at 10:00 and proceeded to check the outside unit. He pulled the capacitor and noticed the bad wire. He replaced the wire. He then added Freon after checking the pressure reading on the compressor. He made sure it was working properly before he left. His bill was reasonable and not inflated for weekend service.We appreciated that he was willing to come out on a Sunday-especially Father's day. He has shown that willingness to help before-even once on Christmas Eve when our furnace was not working. He is always willing to answer questions, is friendly yet efficient. We have him do our Fall furnace check and would not hesitate to recommend him to others.We are "cool" again thanks to Dave and his expert service.

The service was fine; you put in a call to them and they respond quickly. They are punctual with their appointment times and have always been very professional; they do what they say they are going to do. I think they are fairly priced and I have used them for a long time. I will use them again in the future.

Right on time, performed the work as promised. We have used Dave multiple times in our last two homes and have always been pleased with the work performed - all the way from cleaning to installation of venting systems. Also -- he is not in the business of always trying to sell work which is not strictly needed - so when he says something needs replaced, it actually does.

There was a rattle type noise which he explored. Most likely due to a baffle. Dave installed our furnace over 15 years ago and is always available for service-both routine and emergency. He is good at explaining what is going on so we feel confident he can diagnose and fix a problem should it arise.

Our air conditioner was not working early this spring. My neighbor had used North Suburban to fix an issue the prior summer and recommended them to me. North Suburban came out, quickly identified that I simply had a loose wire in the outdoor unit, re-attached the wire, then cleaned and serviced the units. They were very knowledgeable, prompt, and reasonable cost-wise. Great experience and will definitely use them again.

They installed our unit about 20 years ago and it is still up and running. I liked that they have always been able to get out within 24 hours when called. They are also reliable, trustworthy and they are not big on a super sale.

Excellent. Dave was very knowledgable

Overall everything was awesome, Dave was great to work with and respected my property. He gave us some ideas to help keep everything running smoothly.

No problems. They came out and were on time and did what they said they were going to do and advised us on the rebates that were available.

Two techs arrived to do the work, and both knew the job inside and out. The heat pump was installed without much of a problem and with such quality that it has effortlessly lasted nearly eight years so far. Also installed a programmable thermostat, something that was a bit tricky given we have a dual-stage natural gas/heat pump furnace. This was also installed correctly and works well to this day. After all the replacing the techs still found that airflow was lacking. Investigating further they found several of electrical components were far too cheap and had outlived their life expectancy. The had all the replacement parts, and ones of very good quality, on-hand and were able to do immediate repairs.

We have probably been doing business with Dave for about the last ten years. We think that he is A1. He is dependable and does great work. He comes when we call him and his prices are reasonable.

Started out promising, but no response; thus, it did not go well.

He is always very professional and does a good job. He always shows up when he says he will. We will continue to use him in the future.