Mustard Seed Landscapes and Garden Center

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Ryan & brother were on time did job efficiently time very satisfied.

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Arrived at scheduled time. Did an excellent job. Took care and pride in work. The lights look great. Very pleasant people to work with. This is the third year I have used them and will continue to do so.

Please see above. It was a very positive experience.

After Mark Skipper came out on 11/29, I did not hear back from him. I sent a few e-mails; then I finally received an e- mail from him saying all of my messages had gone to Mustard Seed's junk mailbox and that he had fixed it so this would not happen again. On 2/18/2013 I received a quote for the work I wanted done, broken into 3 separate projects. I called Mark and we set up a date 3/13 that he would come over to go over the quote and the ideas. On the morning of 3/13 I received an e- mail from Mark that he had injured his back and would not be making out appointed time and that he would reach me in a couple of weeks once his back was better. This is the last contact I had with Mark or anyone at Mustard Seed. I called Mustard Seed on 4/1 and when I received no call back ( and still have not) I e- mailed the address on their website (4/21). I have received no response to that either. So as of today I still have a grill that needs to be retro fitted, lighting on my pergola and in my backyard that needs modification, a fountain that needs to be started back up and light bulbs still burned out around my patio. I have made arrangements with other landscape designers and maintenance/repair professionals to help me so I'm not sitting around waiting on Mustard Seed any longer. I don't know why this has gone like it has but I do know that I will not use them again.

Mustard Seed is the only company that returned my phone call when I called at that time. They did an excellent job. They are very good people and very responsive. Their price is just what I expected because they also did some additional things for me. It's a positive experience for me and they're really helpful. They got suggestions and things as well to help you with your projects. They are very easy to work with. I appreciated them because they've been very responsive, they came when they said they would come. I'm a big fan of them and I would use them again next year.

TERRIFIC SERVICE!!!

Called and asked for estimate to remove snow from driveway and sidewalks. Was told they only did that for customers who had other yard work done, so I asked for someone to give me an estimate also for some more major landscaping as well. Said they would come in next few days to give me an estimate; never did. Someone recommended this company to me for yard work several weeks later and I told them what had happened. Apparently they told the company and someone emailed me with apologies and said they would be happy to meet me to give me an estimate for landscaping. I emailed back times I could meet with them and have heard nothing for a week.

Ryan came and did both jobs very well. He was organized and did a super job on both.

The overall experience over these many years has been excellent. I have referred them to several of my neighbors. They also put up and store my Holiday Lighting, and recommended changing to LED lighting last year. We did that and everything looked fantastic!

Very negative experience with this company. I got the impression that my project did not involve enough work and/or money for this company.

The service, concern and detail were phenomenal; it felt like family to me. Each of the people that I dealt with from the owner down to the "kids" that did the work, were respectful, clean (down to detail within my home) and kept me posted with every portion of the project. There was a lot of rain, but they kept appraised on the delay; it was the weather, not them. I'm very delighted with the result and I can't say enough nice things about these people.

TERRIBLE COMMUNICATION. Irresponsible business practices at best, outright lies and deception at worst. I engaged Mark Skipper, owner of Mustard Seed Landscaping, for a quote on some patio work -- some columns, sitting wall, and a fire pit -- in early April. A relatively small 3-4 day job that augmented an existing patio. It took weeks of me following up with him to get the design, then weeks more to get the quote. The price was pretty good, as was the design -- which made us want to go with Mustard Seed. As such, I told the other contractors we had been talking to I wasn't interested so they could move on to other clients. Wow, was that a mistake. I only wish Mark had shown me the same courtesy. We have a deadline for this work and Mark screwed us. Every. Single. Time. we needed to connect about something, it was a chore to get in touch with Mark. He would promise to call or email by a certain time and never did, save for one occasion. Finally, by the third week of May (6-7 weeks after we initially contacted him), we had a "final" quote. I said, "Great, let's go, we need this done by mid June." He said absolutely, we can get it done. He promised to have a contract to me by the next Monday. One never appeared. When following up with him the following Wednesday, he promised to have the contract to me later that day. When I followed up with him AGAIN later that day, he finally said that actually, the price was 25% higher than he had estimated due to the radius on our patio, and declined to do our project. So he spent 7 weeks stringing us along, failing to communicate at almost every step of the way, breaking promise after promise, and then ditches us RIGHT AFTER promising to send the contract to get started. HE FAILED TO DO HIS HOMEWORK UP FRONT. He knew the size of the patio, yet somehow the radius made it all get magically more expensive at crunch time. The patio certainly didn't change sizes in the 7 weeks we were waiting on him. We're now three weeks away from our big party that this work was supposed to be done for, that I started requesting quotes for 7 weeks ago, and we're basically nowhere thanks to Mark. He blamed everyone else -- suppliers, his office staff, his family problems -- for his failings, made a big speech at one point about wanting to make it right, and never improved his terrible customer service. I was more than patient and understanding for the better part of two months. DO NOT hire Mustard Seed.

The quality of the work itself was wonderful. The patio looks great, and they got it done without any trouble. The finishing touches, however, have taken quite awhile to wrap up. There are a few minor details that we are still waiting to be completed. They began the work last April, and as of January, there are still a few things left to do. Overall, however, we have been happy with their work.

Their work was great. Everything turned out really good. The communication and follow up was bad. They were to do a few final things and I haven't heard from them in three weeks. The workers were good. They were friendly and did everything we asked them to do. I think they may have gotten in a little bit over their head as far as their volume of business and scheduling things.

They did not return calls well. They claimed they were really busy, which made me feel like they were too busy for me. They gave me a rough price, he never got back with me on the written estimate. I did the work myself and that was just a huge inconvenience because I could never reach him. I don't feel he is trustworthy.