Kinsey's Floor Covering

Kinsey's was good from the first visit. Pam suggested I have the area measured so we would know what we were dealing with. Brian came out and measured and explained what the porocess would be. We then went to the store and brought home vinyl tile planks and carpet samples. After a second trip and ordering carpet samples in two other colors we decided to do vinyl plank in all the rooms. The estimate was revised based on our product selection. We made a down payment and set an install date. One week before they had a cancellation and we got the floor installed a week early. Kim was excellent and installed all rooms in two days. The finish work of installing new quarter round was also completed. The only unexpected detail was that the quarterround was painted white when they delivered it. We had expected to supply the paint that matched the existing trim color. However since I had considered redoing all the trim white, I let them install it. It looks good and I am matching the color easily. Overall a good experience.

They were very helpful with selecting carpet for my needs. Very friendly. Competitive pricing. The installation was timely and the installers were professional. The end result is beautiful. We have used Kinsey in the past and will do so in the future.

Great! Sales staff was friendly, patient exceedingly helpful, accommodating and responsive. No pressure. Installation team was punctual, efficient and cleaned up after working each day. We have a few small issues with trim stain color and some small areas of separation but they were quick to schedule a follow up visit to assess and correct. We will use Kinsey's again in a few months for carpet and vinyl upstairs!

Wonderful. Our first contact with Kinsey was about 2 yrs ago when we purchased carpeting for our porch. At that time when I asked about their installers, they said the people who install had been with them for many years. Believe it or not, that answer brought us back to them when we wanted to replace our carpeting. They did an outstanding and professional job.

Expert installation. Very satisfied.

In my previous home, they replaced my carpet as well.

excellent! workers were professional and did a fantastic job! The job was finished when promised and they did and excellent job!

Excellent job, looks great, fair price.

Went very well. Returned to Kinsey's because of exemplary service with our carpet selection/purchase/install, the previous summer. The sales staff at Kinsey's was very patient and accommodating during our selection process. My kitchen counters have a lot of movement in the granite, and choosing a flooring which did not compete required many samples be brought home for trial. Ron was our installer. He was punctual, tidy, knowledgeable, meticulous, personable and approachable. I was unsure of which direction I wanted the planks to run, so he talked me thru the pluses and minuses, noting that natural wood flooring tends to run perpendicular to the joists. He came across an unexpected high spot in the kitchen, and took the initiative to build it up. When asked if he could place certain boards and/or tiles in specific sequences to accommodate my feel for aesthetics, he was receptive. He was attentive to the transition of the berber carpet to the vinyl planks, utilizing a moulding piece that resembled the planks. After installation, a sales associate came for a premise visit to make sure everything was satisfactory. I would gladly use Kinsey's again.

Found Kinsey's on Angie's List. They did not carry the manufacturer of a sample we brought in from a competitor, but they were eager to research if they could order it. Research proved fruitful via a different manufacturer, and overall the pricing was comparable to competitors. The determining factor in using Kinsey's was how personable and genuinely interested they seemed, to have our business. Sales associates Pam, Kathy, and Brian represent Kinsey's as a caring team/family, as opposed to "employees" vying for commissioned sales. Joe and Chris, who performed the physical labor, were punctual, focused and professional. Brian physically visited our site several times during installation to oversee, and during the last visit applied furniture oil to the stained base boards to address scratches made while tucking raw ends of carpet. The whole physical process took about 5 days. Overall things went so well that my husband and I returned 6 months later to begin the process of replacing our vinyl.

I have used this contractor a couple of times. First to install a slate and marble kitchen and hall flooring and then again to install carpeting. They did excellent work, were easy to contact and keep their commitments and schedule.

The last quote was so high that I told him we were done and I was going elsewhere.

Our room has an odd size - 6 sides. We also had lots of furniture. Kinsey's installers had to redo the installation because they were not satisfied with the first install. This attention to detail and desire to please the customer are hard to find. Their prices are reasonable and the sales staff at the Noblesville address were knowledgable and friendly. They had a wide variety of products to choose from. We plan to have them do more work in the future.

I thought that it was an “A+” experience all around. The price is a little on the higher end but the quality is amazing so you get what you paid for.

They arrived on time, worked hard. did a superb job of installing. Cleaned up completely. We could not have been more pleased.

Unfortunately for Kinsey's Flooring and Kathy we received a lower bid from a provider we consider equally capable. Regardless of the outcome this time, we highly recommend Kinsey's and especially Kathy. We will include them for consideration in any future flooring needs.

Kathy, the salesperson assisted us almost 8 years ago when we purchased carpeting. We returned to Kinseys (formerly Michaels) and Kathy helped us again when we needed to replace upstairs carpeting.

From the start, Pam and her husband John made us feel like family. They communicated very well and patiently helped us select just the right hardwood and carpet for our home. They let us bring LARGE samples home to try out the colors and were never pushy. Installing took place in a timely manner and the installers showed up right on time. The end result? We now have gorgeous hardwoods in our living areas and plush carpet in our bedrooms and our home looks like a new model home. WE will definitely recommend Kinsey to our friends and neightbors and will use them again when it is time to re-do our basement.

Everyone at Kinsey's was extremely helpful. Within a few days Pam had located my flooring and sent me a detailed contract. Mr. Kinsey had measured my house a few years ago but came back out to verify the measurements. He answered my questions and told me what they could do to rectify a few idiosyncrasies in the house. Joshua and Mike came out promptly at 8:00 A.M. to install. At my request, they installed 3 large room over the course of 2 days. By noon they had finished 2 rooms. They worked together quietly and quickly. When they were finished, they cleaned up the mess and swept. The second day of installation went exactly like the first. The entire group was friendly and very professional. I am so pleased with everything that I decided to tear out flooring in other parts of the house and replace it with the new laminate. The floor and workmanship are perfect.

The whole process went very smoothly. I called the company to set up an appointment, was given an approximate cost, and a date and time when the repairer would come out. The 2 gentlemen were on time (even early), went right to work, and did a great job. I had some of the original carpet which they used for the patch, and it was obviously lighter than the carpet that had been on the floor for several years, but that was not the fault of the repairers. The cost of the repair was very reasonable.

Price included everything, including removing old tile and repairing subflooring. They were prompt and very professional. Estimate was prepared very professionally. The estimate was over $1000 more than the company we went with.

I used a friend to put the carpet that I bought from them. Definitively I am going to grade them overall an A, because their price seemed to be fair after some researches with other companies. They are also personable. I did have to wait when I went there.

It went extremely well. In the showroom, we wanted a high quality, very durable, carpet of a particular shade of light brown, with a subtle, pretty pattern in it. The proprietor was very patient, helping us evaluate a tremendous range of options. We took a pile of samples home for examination in our environment and lighting, and it became clear which we liked best. On the one we chose, she helped us get the best possible price on it, including installation with a high quality pad. The installers came exactly when expected, and completed the job with professionalism. Since then, it has been three years, and we have had NO problems. We have seen no shortcuts, no problems spots of any kind. It is still perfect and beautiful. And the pricing ended up lower than we expected. We have recommended Kinsey to others, including relatives who have moved into the area---and everyone is pleased!

They are amazing. They are knowledgeable and helpful in the selection process. They came out to measure to provide quote. Only took a couple of weeks to get the flooring ordered and on the installation schedule. The installed were very professional. Perfect (and I mean perfect) install -- cleaned up after themselves and completed the job in the time they stated it would take. I was impressed and grateful for a job so well done. You can't go wrong with going with Kinsey's Flooring (and no, I don't work for them and am not a relative). There is nothing better than hiring professionals to do the job right.

It all went very well. We were impressed by their showroom and found many options to choose from. The owners were great... very professional and friendly. Going forward, we were pleased by the whole process. Installation went very well and we love our new carpet! And no more squeaks!