Geek Squad - Best Buy

Camera Repair, Appliance Sales and Installation, Computer Sales,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. APPLIANCES, PHONES & COMMUNICATIONS, OFFICE PRODUCTS, GIFT IDEAS.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.49 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
11%
3
0%
2
0%
1
11%


Rating CategoryRating out of 5
quality
4.3
value
4.6
professionalism
4.4
responsiveness
4.5
punctuality
4.4
Showing 1-9 of 9 reviews

Ted W.
03/2016
5.0
appliance sales
  + -1 more
unknown
Description of Work: We bought a washer and dryer. They price matched us with HHGreg's price because HHGreg didn't have it in stock. The delivery and set up went great.
Rating CategoryRating out of 5
Yes, I recommend this pro

Kay V.
11/2014
5.0
computer sales
  + -1 more
My likes was their product availability with variation of the products. The dislikes I guess would just be price.
Description of Work: We bought a computer from Best Buy.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

PAULA D.
07/2013
5.0
small appliance repair, appliance sales
  + 0 more
The salesman was great and the two fellows who did the installation were as well.
Description of Work: Delivered and installed new above range microwave, and hauled away old one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$504

CARMEN C.
01/2011
5.0
computer repair
  + -1 more
My home computer was attacked by a virus. We could not get rid of it. We took the pc to the Geek Squad @ Best Buy Noblesville. They checked a few things while we waited, and determined it would need to be serviced, and advised it would be ready in about 3-4 days. In 4 days, they called & said it was done. The virus is gone, and I didn't lose anything on the computer - I was thrilled. Thank you Geek Squad, you guys are AWESOME!
Description of Work: Remove virus from home computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Rich M.
10/2009
4.0
camera repair
  + -1 more
It did not work out very well and they actually ended up breaking my camera worse. The camera would not feed the data to the PC, other than that the camera worked okay. I took it to their department, they shipped it away for a couple of weeks because they don’t repair it locally and when it came back it failed to work all together. They gave me a 30% discount on a new camera, so, I have a better one now. But, it was still kind of frustrating to go through that.
Description of Work: I visited them to get my camera repaired.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

CARMEN C.
11/2008
5.0
appliance sales
  + -1 more
The Best Buy store in Noblesville consistently delivers outstanding service. Our appliance specialist was named Butch Barrick; he was extremely knowledgeable and meticulous at giving us a fantastic experience. Best Buy was not the cheapest, but when we asked them to match the price on the same dishwasher model advertised by a competitor, they did it. I've had multiple great experiences at this store over the past year and every one of their associates has been steller! They are truly an outstanding customer service focused organization.
Description of Work: Appliance sales - Dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Jonathan D.
02/2008
5.0
camera repair
  + -1 more
They have good service. Everybody is courteous.
Description of Work: I purchased a Sony DVD/VCR player.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

BETH R.
07/2007
1.0
camera repair
  + -1 more
When Brian was out here the second time, I asked for the number for his manager. He gave me the number for another service technician. I got Dan's name later and that was not the number. The technician said water is coming back up through the bellows. The first time they were out was 06/07/07 the second was 06/23/07 and the last was 06/28/07. Brian did use a screw driver to try to adjust the door that was unaligned, he said he would have to order a door but this was never addressed. I just got off the phone with Dan the service manager. He refused to give me a supervisor's name and that he would have to charge me if I called again. I can't wash clothes without using soap; it doesn't get things clean.
Description of Work: I have had numerous problems with my washer not getting clothes clean. The clothes are still dripping wet, it won't spin out the water. This has just tried my patience. I have had technicians out they said i was putting in too much soap. I have cut back to almost no soap. There is soap still in the clothes and there is a mildew odor. The first technician his name was Brian he was rude and argumentative. The second two technicians (Brian again then Bill) never even pulled a tool out. I don't know about you but I don't know how to fix things without tools. When I bought the washer I bought their performance service plan. It says it provides complete coverage due to normal usage and a no lemon policy that would replace it if your product doesn't function more than 3 times. They tell me it's working fine and that they would charge me if they come out again and to call Frigidaire.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0


LISA & JEREMY S.
10/2006
5.0
camera repair
  + -1 more
Camera was actually repaired faster than expected in about 1.5 weeks. Camera was shipped directly to my home which is nice, but you have to be home to sign for it.
Description of Work: Purchased extended warranty for my camera ($200). Camera: Canon Digital Rebel. Auto focus stopped working. Took it in to Best Buy where the Geek Squad looked at it and determined they could not fix it in-house and shipped it somewhere to be fixed. Told me the camera should be done in approximately three weeks (which is a long time - no loaner service). Also had camera cleaned.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    17200 MERCANTILE BLVD, Noblesville, IN 46060

    www.geeksquad.com/repair

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Camera Repair,
    Appliance Sales and Installation,
    Computer Sales,
    Computer Repair,
    Appliance Repair - Small,
    TV Sales,
    TV Repair,
    Stereo and Home Theater Systems,
    Auto Radio Service,
    Appliance Repair

    FAQ

    Geek Squad - Best Buy is currently rated 4.4 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. APPLIANCES, PHONES & COMMUNICATIONS, OFFICE PRODUCTS, GIFT IDEAS.

    Contact information

    17200 MERCANTILE BLVD, Noblesville, IN 46060

    www.geeksquad.com/repair