Elbert Construction Inc

THERE WAS CONFUSION CONCERNING THE ESTIMATE. WE SIGNED A CONTRACT IN AUGUST, AND THE PROJECT WASN'T FINISHED UNTIL JANUARY. THEY HAD TO COME OUT ON FOUR ADDITIONAL OCCASIONS TO FIX PROBLEMS BASED ON THEIR ERRORS. PROBLEMS THAT INVOLVED INCREASED COSTS WEREN'T COMMUNICATED TO ME IN A PROFESSIONAL MANNER. AFTER DEALING WITH DIFFERENT FOLKS WITHIN THE BUSINESS, I ENDED UP DEALING WITH THE OWNER, WHICH RESULTED IN MUCH BETTER SERVICE. HE COMMUNICATED VERY WELL, MADE SURE ANY PROBLEMS WERE RESOLVED, WAIVED ADDITIONAL COSTS THAT WEREN'T EXPLAINED WELL, AND MADE A TREMENDOUS DIFFERENCE IN MY SATISFACTION WITH THIS EXPERIENCE.

THEY WERE VERY GOOD. WENT ABOVE AND BEYOND.

THE EXPERIENCE WAS EXCELLENT. WE HAVE NO COMPLAINTS AND COULD NOT HAVE ASKED FOR A MORE PROFESSIONAL, QUALITY & PROMPT JOB. NOT ONLY WAS THE SERVICE EXCELLENT BUT THE ADDITIONAL CONTRACTORS REFERRED BY EXTERIOR HOME IMPROVEMENT FOR ADDITIONAL WORK WERE OF THE HIGHEST QUALITY. BRANT, THE REPRESENTATIVE, WAS HONEST, NOT PUSHY AND DID EVERYTHING HE COULD TO KEEP THE COSTS DOWN AND MAKE THE EXPERIENCE A POSITIVE ONE. WE HIGHLY RECOMMEND BOTH BRANT DENNING AND EXTERIOR HOME IMPROVEMENT.

THE INITIAL CREW SEEMED LIKE SUBCONTRACTORS, THOUGH THEY SAID THEY DON'T USE THEM. THE INITIAL CREW COULDN'T READ THE WORK ORDERS, BECAUSE ENGLISH WASN'T THEIR FIRST LANGUAGE. I FEEL I WOULD HAVE RECEIVED FASTER SERVICE IF I LIVED ON THE NORTH SIDE. THEY WOULD TAKE CARE OF ANY ISSUES, BUT WOULD WAIT UNTIL THEY WERE ON THE WEST SIDE, WHICH WASN'T EVERY DAY. THE END RESULTS ARE GREAT, AND THE JOB FOREMAN WAS GREAT ABOUT RETURNING CALLS AND ANSWERING ANY QUESTIONS. THEY WERE HONEST AND STRAIGHT FORWARD, WHICH WAS APPRECIATED, AND THEY MET EVERY COMMITMENT THEY MADE TO US. I WOULD READILY RECOMMEND THEM, WITH THESE FEW CAVEATS.

BRANT DENNING DELIVERED A PROMPT AND THOROUGH ESTIMATE. THE COMPLETE PROCESS WAS VERY WELL DONE.

I WILL TOUCH BASE WITH THE OWNER OF EXTERIOR HOME IMPROVEMENTS LATER TO SET UP A START DATE IN THE SPRING.

I TALKED WITH A LIVE PERSON AND THEY SAID THEY WOULD HAVE SOMEONE CALL ME AND NO ONE EVER DID.

OUR HOUSE LOOKS BRAND NEW! THEIR ESTIMATE WAS THE HIGHEST WE WERE GIVEN, BUT I REALLY LIKED THEIR HONESTY. THEY PURPOSELY OVER-ESTIMATED THE AMOUNT OF TRIM TO BE REPLACED SO THERE WOULD NOT BE AN UNEXPECTED COST AT THE END. I LIKE THEIR WHOLE PROCESS. THE DESIGNER, CHRIS GUM, STAYED WITH US THROUGH THE WHOLE JOB. IF HE SAW PROBLEMS WITH THE JOB, HE MADE SURE THAT THEY WERE TAKEN CARE OF IMMEDIATELY. THERE WAS ONE GLITCH WHEN A PAINTING CREW DID NOT SHOW UP AS SCHEDULED. WHEN CHRIS CAME TO CHECK THAT THE JOB WAS STARTED, HE IMMEDIATELY CALLED THE CREW CHIEF AND MADE SURE THAT EVERYTHING WORKED LIKE CLOCKWORK FROM THERE. WHILE WE WERE IN THE MIDDLE OF THIS PROJECT, I WAS TOLD BY MY ORTHOPEDIC SURGEON THAT WE NEEDED TO MOVE. MIDWAY THROUGH THE PROJECT, WE PUT OUR HOME ON THE MARKET SO WE COULD MOVE TO A CONDO. THE SIDING HAS A 2 YEAR WORKMANSHIP WARRANTY AND A 50 YEAR PRODUCT WARRANTY AND IS TRANSFERABLE TO THE NEW OWNERS. THEY HAVE MY HIGHEST RECOMMENDATION!

I COMPLETELY TRUSTED MY SALES REP, CHRIS, AND THE LEAD INSTALLER ON OUR PROJECT. THE HOUSE LOOKS GREAT NOW!

DALE AT EXTERIOR DID THE ACTUAL WORK WHICH HAD BEEN CONTRACTED THROUGH ANOTHER COMPANY. HIS CRAFTSMANSHIP IS SUPERB AND HIS APPROACH IS THOROUGH AND EFFICIENT. HE IS PLEASANT TO DEAL WITH. I WAS SO IMPRESSED THAT I ASKED HIS FIRM (THOUGH DALE HIMSELF WON'T BE INVOLVED) TO REPLACE MY ROOF.

THE VERY COMPETITIVE PRICE INCLUDED A 10% ANGIE'S LIST DISCOUNT. MR. DANNING CALLED TO SCHEDULE THE START OF WORK THE WEEK BEFORE. HE TOLD US THAT THE SIDING WOULD BE DELIVERED ON SATURDAY AFTERNOON SO IT WOULD BE THERE FOR WORK ON MONDAY. THE SIDING ACTUALLY CAME SATURDAY MORNING AT 6:30 AM MUCH TO OUR SURPRISE. WE HAVE TO GET OUT OF BED AND REMOVE OUR CARS FROM THE GARAGE. THE SIDING CREW WAS VERY QUICK AND DID A VERY NICE JOB. WE WERE ABLE TO POINT OUT A FEW PROBLEM AREAS BUT THEY WERE CORRECTED ALMOST IMMEDIATELY. WORK WAS COMPLETE IN 3 DAYS WITH SOME TRIM WORK LEFT FOR ADDITIONAL MORNING. SALESMAN, BRANT DANNING, CHECKED-IN EVERY DAY AND STOPPED BY AT THE SITE TO INSPECT THE WORK. DUMPSTER WAS REMOVED AS SOON AS WORK WAS COMPLETE. SOME DAMAGE TO SCREENS BUT THEY QUICKLY GOT THEM RE-SCREENED. SOME PLANTS IN FLOWER BEDS DAMAGED. CREW DID A NICE JOB CLEANING UP. COMPANY IS VERY CUSTOMER SERVICE ORIENTED AND WILL GO THE EXTRA MILE TO MAKE THINGS WORK OUT.

DID AN EXCELLENT JOB. CAME OUT TO GIVE ESTIMATE WHEN COMMITTED AND WORKED AROUND MY SCHEDULE. VERY PROFESSIONAL. ASKED A LOT OF QUESTIONS TO MAKE SURE THEY UNDERSTOOD MY NEEDS & EXPECTATIONS OF THE REPAIRS, ESPECIALLY THE TIMELINESS NEEDED FOR SALE OF HOME. PERFORMED WORK IN TIME FOR CLOSING.

CONTRACTOR STEVE, NEW COORDINATED THE COMPLETION OF THE WORK. ORGANIZING EXTERIOR PAINTERS, CARPENTERS, WINDOW INSTALLERS, GUTTER PERSONNEL, INTERIOR PAINTING & DRYWALL. WORKED IN A PROFESSIONAL AND DETAILED MANNER. WORKED HARD TO PLEASE OWNER AND TAKE CARE OF ALL ITEMS.

ALL THE CONTRACTORS DID A GOOD JOB. WE HAD A FEW PROBLEMS WITH THE PAINTING, BUT EVERYTHING WAS TAKEN CARE OF WITH NO QUESTIONS ASKED. OUR BIGGEST COMPLAINT IS THAT MATT, OUR CONTACT WITH THE COMPANY, DID NOT COME OUT TO SUPERVISE THE CREWS VERY OFTEN AND NEVER CAME OUT TO SEE THE HOUSE ONCE THE WORK WAS COMPLETED (PAINTING AND GUTTERS). I WAS DISAPPOINTED IN THE SERVICE, ALTHOUGH THE WORK WAS DONE AND IT LOOKS GOOD.

EVERYTHING ENDED WELL, BUT THEY INITIALLY FAILED TO MEASURE THE WINDOWS CORRECTLY, AND HAD REMOVED OUR ORIGINAL WINDOWS BEFORE DISCOVERING THIS. IT DELAYED OUR PROJECT BY 8 WEEKS, AND OUR HOME LOOKED PATCHED UP IN THE INTERIM. IT FELL TO US TO IMPRESS UPON THEM HOW URGENTLY THEY NEEDED TO FIX THIS ERROR, BUT THE END RESULTS WERE ACCEPTABLE.

EXCEPTIONAL PROFESSIONALISM ON THE PART OF ALL WORKERS.

THEY DID AN EXCELLENT JOB. TAKE A LITTLE WHILE TO RETURN CALLS, BUT WELL WORTH WAITING.

THEY DID ALMOST THE WHOLE HOUSE FOR WHAT ANOTHER GUY WAS GOING TO CHARGE JUST TO DO ONE SIDE. HE ALWAYS CALLED AND KEPT ME UPDATED AS TO WHEN THEY WOULD BE HERE. THEY GOT THE WORK DONE VERY QUICKLY AND THE PROJECT MANAGER LOOKED OVER EVERYTHING TO MAKE SURE IT WAS DONE CORRECTLY. THEY ARE VERY HONEST AND DON'T TRY TO SELL YOU SOMETHING YOU DON'T NEED. THEY WERE VERY FRIENDLY AND EASY TO WORK WITH. IT WAS A VERY GOOD EXPERIENCE!

THEIR RESPONSE TIME WAS EXCELLENT. I WENT WITH THEM FOR THEIR COST, IT WAS LESS THAN OTHERS, AND THEY HAVE A GOOD RATING ON ANGIE'S LIST.

IT WAS AN EXCELLENT JOB. THE TRIM WORK AROUND THE WINDOW IS VERY WELL DONE. IT LOOKS LIKE THE REST OF THE TRIM IN THE HOUSE AND IS A FINE FIT. THEY WERE PROMPT. THE JOB SITE WAS CLEAN WHEN THEY WERE DONE. I GIVE THEM A VERY HIGH RECOMMENDATION.

THE SALESMAN (MATT MCQUISTON) WAS COURTEOUS AND BUSINESSLIKE. WE WENT WITH ANOTHER FIRM THAT WAS A FACTORY CERTIFIED SERVICE AGENT OF OUR ORIGINAL WINDOWS.

WE HAD A PROBLEM WITH THE INSTALLATION OF ONE SECTION. THEY PIERCED A PIPE WHICH RESULTED IN A LEAK IN OUR HOME OFFICE. QUICK AND RESPONSIVE FOLLOW UP RESULTED IN A QUICK REPAIR AT NO COST TO US. THEY REPLACED THE DAMAGED DRYWALL, THE PIPE AND REPAINTED. VERY SATISFIED!

VERY PROFESSIONAL, COURTEOUS, GOOD & EXPERIENCED WORKMEN. REASONABLY PRICED. WE WOULD DEFINITELY USE THEIR COMPANY AGAIN.

THEY CLEANED UP EVERY DAY. THERE WERE NO NAILS LEFT. THEY CAME ON TIME; THEY FINISHED WHEN THEY SAID THEY WOULD. THEY WERE VERY COURTEOUS AND DID BEAUTIFUL WORK.

WORKED DIRECTLY WITH MIKE DENNING. EXCELLENT, KNOWLEDGEABLE, PROFESSIONAL, FAIR, HONEST, COURTEOUS, PROMPT, AND RESPONSIVE. GUARANTEED WORK AND COVERED ANY MISTAKES AT OWN COST. JOB SUPERB WHEN COMPLETED. MIKE'S A RARE BREED IN THE HOME REMODEL/REPAIR BUSINESS. WOULD RECOMMEND TO FAMILY AND FRIENDS