Elbert Construction Inc

VERY GOOD VALUE FOR THE WORK DONE. JOB WAS STARTED AND FINISHED WITHIN TIME FRAMES THAT WERE AGREED. QUALITY OF WORK WAS VERY GOOD WITH ONLY MINOR ISSUES WHICH WERE PROMPTLY CORRECTED. DOES USE SUBCONTRACTORS AND SOME SPANISH MIGHT BE HELPFUL.

EXCELLENT WORK AND PROFESSIONALISM. I WOULD HIGHLY RECCOMMEND THEIR WORK.

THE TWO PEOPLE THAT PERFORMED THE WORK WERE ON TIME AND WORKED EFFICIENTLY. THEY CLEANED UP AFTER THEMSELVES. STEVE SMALLEY (OWNER) FOLLOWED UP WITH US TO ENSURE THAT EVERYTHING WAS PERFORMED ACCORDING TO OUR EXPECTATIONS.

OUTSTANDING JOB FROM START TO FINISH. THEY CAME WHEN THEY SAID THEY WOULD, AND FINISHED ON TIME. REPRESENTATIVE, BRANT DENNING, CAME TO JOB AT LEAST ONCE EVERY DAY, AND CHECKED WITH US TO BE SURE ALL WAS GOING TO OUR SATISFACTION. WORK CREWS WERE POLITE, PROFESSIONAL, AND EFFICIENT. GOT THREE BIDS. PRICE WAS VERY COMPETITIVE.

OUR EXPERIENCE WITH EXTERIOR HOME IMPROVEMENT, INC. WAS THE BEST WE HAVE EVER HAD WITH WORKERS COMING TO OUR HOME. THE CREWS WERE PROMPT, HARD-WORKING AND CLEANED UP AFTER THEMSELVES. THEY WERE QUITE EFFICIENT AT THEIR TASKS AND PROFESSIONALLY GUIDED BY A THOROUGH PROJECT MANAGER, WHO COORDINATED THE WORK AND TIMING. THE MANAGER ALSO HELPED US SELECT MATERIALS THAT SHOULD LAST OUR LIFETIME OR LONGER. WE HAVE WRITTEN WARRANTIES FOR OUR HOME IMPROVEMENT FILE. THE FIBER CEMENT WARRANTY IS EVEN TRANSFERABLE TO ANOTHER OWNER SHOULD WE SELL OUR HOME. ANY QUESTIONS OR CONCERNS WE HAD WERE ADDRESSED PROMPTLY AND PROFESSIONALLY. EVERYONE WAS POLITE AND NICE TO BE AROUND. WE BELIEVE WE RECEIVED GREAT VALUE FOR THE PRICE, BECAUSE SO MUCH WORK WAS DONE, DONE WELL AND EFFICIENTLY.

THIS COMPANY DOES GOOD WORK FOR A REASONABLE PRICE. SCHEDULING CAN SOMETIMES BE CHALLENGING, HOWEVER.

COMPANY HAD SIGNIFICANT DELAY ON FIRST APPOINTED INSTALL VISIT AND HAD TO RESCHEDULE. ON SECOND INSTALL, HOWEVER - SHOWED UP ON TIME AND INSTALLED VERY RAPIDLY. WILL LIKELY USE THEM AGAIN, SINCE DELAY WAS DUE TO VEHICLE PROBLEMS AND NOT SCHEDULING ISSUES.

WE HAD A GREAT EXPERIENCE. BRANT WAS OUR PROJECT MANAGER AND HE SET REASONABLE EXPECTATIONS WITH REGARD TO LENGTH OF PROJECT, COST, ETC. HE CHECKED THE SITE REGULARLY AND ASKED US TO REPORT ANY ERRORS OR PROBLEMS WE NOTICED, TO HIM, ASAP. ONCE WE REPORTED THEM, HE HAD THEM FIXED ALMOST IMMEDIATELY. THE SIDING CREW WORKED EXTREMELY FAST AND THEY FINISHED SO EARLY THAT WE HAD TO WAIT ON THE PAINT CREW. WE APPRECIATED THE FACT THAT EXTERIOR HANDLED THE ENTIRE PROJECT, AND WE DIDN'T HAVE TO GET OTHER CONTRACTORS FOR THE PAINTING OR GUTTERS. THE OVERALL COST WAS MUCH LESS THAN WE HAD ANTICIPATED THE PROJECT MIGHT COST US WHEN WE STARTED GETTING ESTIMATES, AND IT MAKES A HUGE IMPROVEMENT TO THE HOUSE. WE LOVE THE FINISHED PRODUCT. MY ONLY CRITICISM IS THAT THE SIDING CREW SHOULD PURCHASE A GENERATOR--THEY WERE WORKING SO FAST THAT THEY KEPT FLIPPING OUR CIRCUIT BREAKERS.

WE ARE VERY PLEASED WITH THE WORK THEY DID - THE SIDING LOOKS GREAT AND THE CREW THAT INSTALLED IT WAS WONDERFUL. THE VINYL SIDING THEY INSTALLED IS A GREAT PRODUCT THAT NOT ALL COMPANIES OFFER. HOWEVER, WE HAD SOME ISSUES WITH OUR SALES REP. HE WAS HARD TO GET A HOLD OF AND HE COULD NEVER GIVE US SPECIFIC INFO ON WHEN CERTAIN PARTS OF THE JOB WERE GOING TO BE DONE. WHEN WE'D ASK WHEN SOMETHING WOULD BE DONE, WE WERE ALWAYS TOLD HE HAD TO FIND OUT AT THE NEXT PRODUCTION MEETING (BUT HE NEVER CALLED BACK WITH AN ANSWER). HE TOOK 2-3 DAYS TO RETURN CALLS. WE WOULD HAVE LIKED TO HAVE BEEN MORE INFORMED ABOUT TIMELINES AND SCHEDULES. AND WHEN WE TRIED TO CALL THE MAIN OFFICE TO GET ANSWERS, THEY JUST PAGED OUR SALES REP AND HAD HIM CALL US. THEY KNEW NOTHING ABOUT OUR JOB. WE'D HIRE THE COMPANY AGAIN, IF WE HAD A DIFFERENT SALESPERSON.

EHI CONDUCTS THEMSELVES WITH INTEGRITY. VERY FRIENDLY AND RESPONSIVE. THEY STAND BEHIND THEIR WORK.

CONDUCT THEMSELVES WITH INTEGRITY. EXCELLENT WORKMANSHIP. FRIENDLY AND VERY RESPONSIVE.

BRANT DEMING, COMPANY REPRESENTATIVE, WAS EXTREMELY HELPFUL IN RECOMMENDING WHAT WAS NECESSARY TO DO THE JOB RIGHT. ALWAYS AVAILABLE BY PHONE WHENEVER THERE WERE QUESTIONS. BOONE, WORKMAN, DID FANTASTIC WORK ON THIS JOB. THE CLEANUP WAS GREAT.

OVERALL, I FELT LISTENED TO AND I FELT LIKE THE REPRESENTATIVE WAS TRYING TO STEER ME TOWARD THE WINDOW CHOICES THAT WOULD WORK BEST FOR MY HOME AND MY TASTE. HE WAS WILLING TO TALK THROUGH SEVERAL OPTIONS, AND ASSISTED WITH COLOR-COORDINATION AND ACCENTS TO ENHANCE MY HOME.

MATT MCQUISTIN WAS MY MAIN CONTACT. HE WAS PROFESSIONAL AND KEPT ME INFORMED ABOUT THE WORK THAT WAS BEING DONE. HE WAS VERY FLEXIBLE IN HIS SCHEDULE, AND MET WITH ME ON EVENINGS AND WEEKENDS FOR SIGNING PAPERS, ETC. THE WORKERS ARRIVED WITHIN THE TIME-FRAME HE HAD QUOTED, AND DID A GOOD JOB. THE SIDING WAS DONE IN THE LATE FALL, BUT THE PAINTING HAD TO WAIT UNTIL SPRING BECAUSE OF THE TEMPERATURE. I GOT 3 BIDS, AND THIS WAS THE LEAST EXPENSIVE WITH THE TYPE OF SIDING THAT I HAD SELECTED.

WE GOT SEVERAL ESTIMATES BEFORE DECIDING ON EHI. THEY WERE REASONABLY PRICED, HAD EXCELLENT WORKMANSHIP, CONDUCTED THEMSELVES WITH INTEGRITY, WERE VERY RESPONSIVE AND THEY STAND BEHIND THEIR WORK.

I WOULD RECOMMEND FOR ANYONE TO CONSIDER THEM AS PART OF YOUR BIDDERS FOR YOUR JOB.

VERY PROFESSIONAL, ON TIME. THE COST OF WINDOWS WAS JUST TOO MUCH FOR MY BUDGET.

THE PROCESS WENT VERY WELL. DUE TO WORKING WITH THE COMPANY PREVIOUSLY, THEY WERE AWARE OF MY DESIRE TO DO THE WORK IN THE SPRING AND THEY INFORMED ME ABOUT A PRICING STRUCTURE ON THE PRODUCT TO ENCOURAGE THE WORK TO BE DONE IN THE OFF SEASON. I WAS VERY HAPPY WITH THE PROCESS AND THE END PRODUCT. MATT WAS INVOLVED FROM BEGINNING TO END, AND I COULD RELY ON WHAT HE PROMISED.

HAD OTHER ESTIMATES AND PREFERRED THEIR'S BOTH FOR PRICE AND DESIGN. MATT WAS VERY GOOD TO WORK WITH AND WAS VERY PATIENT AS I WENT THROUGH THE PROCESS. HE WAS ON SITE AS EACH PROCESS STARTED SUCH AS THE REMOVAL AND INSTALLATION AND THEN THE STAINING AND FINALLY THE POLYURETHANING. WAS VERY GOOD ABOUT HANDLING A PROBLEM WITH PRODUCT FROM THE MANUFACTURER.

MATT MCQUISTON WAS VERY POLITE, ALWAYS CHECKED IN WITH ME TO KEEP ME ON BOARD, AND CAME OUT AND CHECKED ON JOB EVERY STEP OF THE WAY. THEY CAME WHEN THEY SAID THEY WOULD, GOT THE JOB DONE IN LESS TIME THAN THEY SAID THEY WOULD, AND WENT THE EXTRA MILE IN REPAIRING A COUPLE OF PLACES THAT WERE NOT IN THE ESTIMATE. THE PAINT WAS A PERFECT MATCH, AND THE HOME LOOKS TERRIFIC! MATT IS VERY PARTICULAR AND THE PRIDE IN EXTERIOR'S WORKMANSHIP WAS EVIDENT. THEY WERE PRICED IN THE MIDDLE OF 6 ESTIMATES I OBTAINED, AND I AM GRATEFUL I SELECTED THEM.

CHRIS GUM WAS THE SALES REPRESENTATIVE. HE TOOK ALL OF OUR NEEDS INTO CONSIDERATION AND CONVEYED THEM TO HIS TEAMS EFFICIENTLY. THE SIDING CREW WAS A BIT MESSY, BUT WHEN WE MADE THIS KNOWN TO CHRIS, HE HAD THEM TAKE CARE OF IT. THE PAINTERS DID A GOOD JOB. FOR THE WINDOWS WHERE THE SILLS WERE REPLACED, THE ORIGINAL SCREENS WOULDN'T GO BACK ON. EXTERIOR HOME IMPROVEMENT ADMITTED THEIR MISTAKE AND HAD CUSTOMIZED SCREENS MADE AT NO COST TO US. BE SURE TO READ THE FINE PRINT REGARDING ISSUES LIKE THESE WITH ANY CONTRACTOR! THE SIDING AND PAINTING TOOK LONG BUT WAS DONE WELL. NOT THE CHEAPEST CONTRACTOR AROUND, BUT PROVIDES A GOOD QUALITY PRODUCT. CHRIS IS VERY RESPONSIVE TO FOLLOWING UP ON PHONE CALLS SEVERAL MONTHS AFTER THE JOB HAS BEEN DONE.

HAD A NUMBER OF COMPANIES COME OUT TO GIVE A QUOTE. MATT MCQUISTON ARRIVED ON TIME, WAS VERY PROFESSIONAL, KNOWLEDGEABLE AND EDUCATED US ON THE VARIOUS TYPES OF WINDOWS. WE HIRED HIM AND SET A DATE FOR INSTALL. THEY ARRIVED FOR INSTALLATION WHEN THEY SAID THEY WOULD, THE CREW WAS GREAT. WE HAD 11 WINDOWS REPLACED ALONG WITH ALL OF THE INSIDE TRIM WORK. WE WERE VERY PLEASED WITH THE INSTALLATION, THE MANNER IN WHICH THE CREW WORKED AND THE FOLLOW UP. WE WOULD DEFINITELY USE THEM AGAIN AS THEY ARE DEPENDABLE, RELIABLE, KNOWLEDGEABLE AND TRUSTWORTHY.

Very good. We were very pleased with the work and attitude of Exterior Home Improvement. They were prompt, efficient and courteous. They did what they said they would do when they said they would do it. Can't ask for more these days. The project manager even cleaned the window for us. And I mean really cleaned the window. Nice job

ONCE THEY GOT OUT THERE THEY DID A GREAT JOB.

NOT QUITE AS GOOD AN EXPERIENCE AS OUR FIRST PHASE OF WINDOW REPLACEMENTS -- WE HAD SOME INITIAL RESPONSIVENESS ISSUES IN OBTAINING A QUOTE FOR THE WORK, BUT THE CIRCUMSTANCES WERE EXPLAINED AND I WOULDN'T EXPECT THE DELAY TO OCCUR AGAIN. THEY DO QUALITY WORK AND DO A GOOD JOB OF CLEANING UP AFTER THEMSELVES -- I WOULD USE THEM AGAIN. VERY HAPPY WITH THE QUALITY OF THE PELLA WINDOWS.