Custom Touch Irrigation Inc

Information was provided promptly and professionally, but we chose another provider with a lower cost. (Maybe to our disadvantage.)

Miguel was amazing! Not only did he fix broken heads on the system, but he did what no one else ever could do - he found our missing valve box in the backyard. He was covered with dirt and mulch - 8"!!! We last saw it 15 years ago & could never find it - but Miguel worked hard & efficiently & found it.

First rate, professional, quality job!

They were very good about scheduling a convenient day for the installation. They arrived on time and completed the installation in one day. They did a terrific job of cleaning up after they were done. The lawn was put back in pre-installation condition. I am very satisfied with the operation of the system after the work was completed. I feel the job was professionally engineered and used high quality components.

THEY ARE REALLY FOCUSED ON CUSTOMER SERVICE. THE QUALITY OF WORK WAS VERY GOOD. ONLY SMALL ISSUE WE HAD WAS COMMUNICATION REGARDING THE INSTALLATION DATE AND THEY CUT OUR CABLE LINE. WHEN THEY REALIZED OUR FRUSTRATION, THEY DID A WONDERFUL JOB TO RECLAIM OUR TRUST AND HAD THE SITUATION FIXED QUICKLY.

THE SERVICE REPRESENTATIVE SHOWED UP ON TIME, WAS VERY PROFESSIONAL AND THOROUGH ON WINTERIZING THE SYSTEM, AND EXPLAINED SEVERAL OPTIONS FOR CHANGES TO GET BETTER WATER COVERAGE. THIS IS THE THIRD TIME WE HAVE USED THEIR SERVICE AND HAVE BEEN COMPLETELY SATISFIED.

CUSTOM TOUCH HAD A TECHNICIAN AT MY HOME WITHIN 24 HOURS OF MY CALL FOR SERVICE. THE TECHNICIAN QUICKLY ASSESSED THE ENTIRE SYSTEM AND FOUND THAT SEVERAL HEADS WERE BROKEN FOR VARIOUS REASONS. HE REPAIRED ALL DAMAGED HEADS RAPIDLY AND PROVIDED ME WITH SOME INFO ON MY SYSTEM THAT I WAS UNAWARE OF. HE WAS VERY PROFESSIONAL AND EFFICIENT. I'VE USED THIS COMPANY FOR 5 YEARS AND HAVE NEVER BEEN DISAPPOINTED WITH INSTALLATION OR SERVICE.

I WAS PLEASANTLY SURPRISED BY THE PROFESSIONALISM THEY SHOWED. I HAVE A 1/2 ACRE LOT AND THEY INSTALLED AND MAINTAINED MY SYSTEM EXCELLENTLY. WE PAY FOR THE EXTRA STARTUP/SHUTDOWN SERVICE AND THEY ARRANGED THE SYSTEM IN SUCH A WAY THAT THEY COULD WORK ON IT WITHOUT US HAVING TO BE HOME. THE SYSTEM WORKS GREAT AND I HAVE ABSOLUTELY NO REGRETS HERE. I HAVE RECOMMENDED THEM TO SEVERAL OTHER PEOPLE.

PROMPT, NEXT DAY SERVICE. TEST WAS SUBMITTED TO CITY AS PROMISED.

SERVICE WAS DONE ON TIME AND WAS VERY POLITE AND PRICE WAS AS EXPECTED.

GREAT TO WORK WITH. DIDN'T NEED TO BE HOME FOR ANY OF IT (ESTIMATE WAS FAXED TO ME, INSTALLATION TOOK PLACE WITH ME OUT OF TOWN). THEY EVEN CAME BACK, WHEN I WAS AVAILABLE, TO WALK ME THROUGH HOW TO USE THE SYSTEM.

DEBBIE WAS MY INITIAL CONTACT WHEN I REQUESTED A QUOTE. SHE WAS KNOWLEDGEABLE AND ASKED ALL THE RELEVANT QUESTIONS TO PROVIDE AN ACCURATE QUOTE. DANA TOOK CARE OF LAYING OUT THE PLAN, AND MEETING WITH ME AT THE HOME TO DISCUSS THE DETAILS. THE QUOTE WAS COMPETITIVE, AND THE LEVEL OF SERVICE WAS EXCELLENT. CUSTOM TOUCH IS PROFESSIONAL, AND MET MY EXPECTATIONS. MY SITUATION REQUIRED SOME FLEXIBILITY ON CUSTOM TOUCH'S PART, BECAUSE OF THE BUILDER'S RESTRICTIONS, AND THEY WERE VERY ACCOMMODATING. THEY HAVE EARNED THEIR STRONG RATING ON ANGIE'S LIST.

THEY ARE VERY RESPONSIVE TO MY CALLS. RICK, THE DESIGNER, DID AN EXCELLENT JOB DESIGNING THE SYSTEM AND EXPLAINING HIS DESIGN TO ME. EVEN THOUGH FOR SOME OTHER REASONS I DID NOT CHOOSE CUSTOM TOUCH IRRIGATION INC. TO INSTALL THE SYSTEM, I'M VERY SATISFIED WITH THEIR SERVICE AND WOULD HIGHLY RECOMMEND THEM.

I CALLED WEEKS AND WEEKS AND WEEKS AGO (PROBABLY ABOUT A COUPLE OF MONTHS AGO) AND TALKED TO A RICK NELSON WHO DESCRIBED WHAT I NEEDED AND HE SAID SOMEONE WOULD LOOK AT THE PROPERTY AND DO AN INITIAL PROPOSAL AND WE WOULD THEN MEET IN PERSON. I NEVER HEARD ANYTHING AGAIN. YESTERDAY I HAD SOMEONE CALL FOR ME AND TODAY I CALLED AGAIN AND AM WAITING FOR A REPLY. I'M GIVING THEM ONE MORE CHANCE, BUT EVERYTHING BETTER BE PERFECT.

THEY DO EXCELLENT WORK, AND WILL HAVE THEM COME BACK AGAIN SOON.

THE SERVICE WAS EXCELLENT. THE TECHNICIAN WAS ABLE TO ADD ME TO HIS SCHEDULE WITHIN A WEEK. HE WAS VERY COURTEOUS AND GAVE ME A LOT OF INFORMATION ABOUT MY SYSTEM.

A MARVELOUS COMPANY! THEY TAKE CARE OF IT RIGHT NOW.

EXCELLENT WORK DONE UNDER A TIGHT DEADLINE. I'M CONSISTENTLY IMPRESSED BY THEIR PROFESSIONALISM & QUALITY. THEY PREVIOUSLY RE-STARTED SPRINKLER SYSTEM ($120). I HIGHLY RECOMMEND THEM, THEY ALSO INSTALLED OUR SYSTEM AND THEY HAVE JUST BEEN GREAT!

I WAS VERY HAPPY WITH THE JOB CUSTOM TOUCH DID. THEY TOOK TIME TO GO OVER THE OPTIONS WITH ME AND DIDN'T TRY TO SELL ME THINGS I DON'T NEED. THE INSTALLATION WENT FLAWLESSLY, AND THEY SENT SOMEONE BY TO FOLLOW UP ON THINGS TWICE! I LIKE THE SYSTEM THEY INSTALLED AND THEIR WORK WAS VERY PROFESSIONAL.

HE SHOWED UP AND STARTED DOING THE WORK. WHILE HE WAS WORKING, ANOTHER COMPANY CAME, AND HE LET THEM KNOW THAT HE HAD ALREADY FIXED THE PROBLEM. I WAS SO IMPRESSED THAT I TOLD HIM I WANTED HIM TO DO MY SPRING START UP.

I CHOSE TO GO WITH ANOTHER COMPANY INSTEAD, BECAUSE THEY OFFERED AN ANGIE'S LIST DISCOUNT. OTHERWISE I COULD HAVE JUST AS EASILY GONE WITH CUSTOM TOUCH.

VERY THOROUGH. THEY DID THE EVALUATION FREE.

INSTALLATION WAS DELAYED IN PART TO MOTHER-NATURE. CREW ADMITTED TO BEING NEW TO THE COMPANY (2 MONTHS). RICK NELSON CAME BY AFTER INSTALLATION AND WENT THROUGH THE SYSTEM, INSTRUCTED US ON IT'S USE AND TWEAKED THE HEADS TO IMPROVE COVERAGE. WE DID COMMENT TO RICK ON HIS VISIT THAT THE SIDE AND REAR YARD WERE NOT SMOOTHED OUT UPON COMPLETION OF JOB. THE NEXT DAY WE HAD A LEAK TO SOME ZONES, SO WE CALLED THE OFFICE AND A SERVICE TECH WAS SENT OUT THAT DAY. JOHN SCHREIDER CAME BY AND REPLACED VALVE TO FIX THE PROBLEM. OVERALL, PLEASED WITH THE WORK AND WOULD REFER TO OTHERS.

THEY USUALLY DO A GOOD JOB. THE PROBLEM WAS THAT IT TOOK THEM FOREVER TO COME OUT THIS YEAR. IT TOOK ALMOST 2 WEEKS FOR THEM TO COME OUT. THEY OFFERED US A KIT TO TURN ON THE SYSTEM OURSELVES WHICH I DID NOT APPRECIATE. PRIOR TO THIS EXPERIENCE, WE WERE VERY SATISFIED. WE ARE UNSURE IF WE WILL HIRE THEM IN THE FUTURE.

CUSTOM TOUCH SHOWED UP ON TIME AND FINISHED EARLY. THE WORKERS WERE KIND AND COURTEOUS. I WILL USE CUSTOM TOUCH WHEN WE EXPAND THE SYSTEM LATER.