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Custom Touch Irrigation Inc

Lawn Irrigation, Landscaping - Lighting, Landscaping,

About us

20 employees. No subs. Charges an hourly rate. No travel charges. Extra charge for after hours service. Ask about Angie's List discount. Additional DBA - Custom Touch Landscape Lighting. Additional contact - Mark Mcallister. Award winning.

Business highlights

47 years of trusted experience
Emergency Services Offered

Services we offer

Irrigation system installation, renovation, upgrades, repairs & start-up, back-flow testing, seasonal monitoring & enhancement & low-voltage landscape lighting installation.

Services we don't offer

Lawn care.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.7486 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
3%
3
2%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 126-150 of 486 reviews

Rob Q.
08/2013
5.0
irrigation systems
  + -1 more
Irrigation specialist was on time and corrected issues with the system. Very informative and professional. I would most definatley recommend Custom Touch Irrigation.
Description of Work: Maintenance irrigation system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Chris B.
08/2013
5.0
irrigation systems
  + -1 more
The work was awesome and quick!
Description of Work: Repair several nozzles and heads.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Patty P.
08/2013
5.0
irrigation systems
  + -1 more
As usual, Custom Touch was responsive and proficient. They installed our irrigation system about 10 years ago and it has performed almost flawlessly ever since. We take care of start up and shut down and they come for the annual backflow testing and the few minor maintenance items we have needed over the years. We highly recommend them to anyone interested in an irrigation system.
Description of Work: Repaired backflow mechanism, performed annual backflow test and reported results to water company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Alex C.
08/2013
5.0
irrigation systems
  + -1 more
It was an Angie's List Big Deal that I purchased. It turned out good. They did everything they said they would and it turned out very well. Nothing went wrong. I would definitely recommend them. I paid approximately $250 for more services because I had more things that I wanted to have done. They gave me a quote on that and they did the work and it went pretty well. They contacted me quickly and they came out quickly, it was within a week or 2.
Description of Work: Custom Touch Irrigation came out and provided sprinkler system tune-up for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Scott T.
08/2013
5.0
irrigation systems
  + -1 more
I was extremely pleased with Custom Touch. I purchased one of their Big Deals through Angie List as I had recently moved into our new home and wanted to have our irrigation system completely tuned-up and checked-up as it had been off for over a year. The staff member showed up at the appointed time, asked a few questions to get orientated to my system, and began his work. After completing his work, he gave me a complete tutorial on my system (as I never had a system before) and walked me through some simple maintenance I could do on my own. I was very happy to work with them and will be using them for more work in the future.
Description of Work: They did a complete tune-up and check-up of my irrigation system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

MARCIA J.
08/2013
5.0
irrigation systems
  + -1 more
Excellent service - professional and knowledgeable. Gave me tips about better watering schedule.
Description of Work: Sprinkler System tune up and fixed leaky valve

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Candice K.
08/2013
4.0
irrigation systems
  + -1 more
It was fine, they did hat they were suppose to do and they sent a followup letter. I heard from them very quickly so their responsiveness was very good and they came out within a couple of weeks after I purchased the deal. I spent $50 extra to get couple of sprinkler heads repaired.
Description of Work: I purchased a big deal service from Custom Touch Irrigation Inc. to do lawn irrigation services.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$99

Elaine J.
08/2013
5.0
irrigation systems
  + -1 more
It turned out fine. He showed up when promised and we went through every sprinkler head. It was worth it. They called me soon after purchasing the deal and had me scheduled. I am considering using them again.
Description of Work: I purchased big deal for sprinkler tune up and inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Camille B.
08/2013
5.0
irrigation systems
  + -1 more
I purchased the big deal coupon for this service and it went great. I didn’t pay anything additional apart from the big deal amount. They were really helpful in showing me how to save water and how to operate the system.
Description of Work: I used Custom Touch Irrigation Inc for lawn irrigation services. They tested the irrigation system and actually walked me through on how to use it, as I had no idea. They just tuned everything up. This is the first time that I’ve used them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Lissa J.
08/2013
5.0
irrigation systems
  + -1 more
Excellent and very smoothly compared to our previous provider, Homecare Ltd.
Description of Work: Set irrigation zones, tested irrigation system, reported results to water company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Kathleen P.
08/2013
5.0
irrigation systems
  + -1 more
I will use Custom touch again. They arrived on-time and went straight to work. They went through each of the sprinkler cycles and made adjustments to make sure all areas were covered. They replaced a couple small heads that were damaged and straightened a couple others that had become tilted, at no additional cost. My irrigation systme seems to run quieter; and I sleep better at night. :-)
Description of Work: They did a tune-up to ensure all sprinker heads were operating at optimum efficiency.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

George L.
08/2013
5.0
irrigation systems
  + -1 more
Service man was helpful and prompt
Description of Work: Inspected system and reset. Showed us how to work system.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Linda B.
08/2013
5.0
irrigation systems
  + -1 more
Rodney is great, my husband likes him a lot.
Description of Work: They helped show my husband how to use our sprinkler system and corrected a few things that were broken.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$394

Michael S.
07/2013
5.0
irrigation systems
  + -1 more
I have used them for years and will continue to do so in the future. They have always been professional and provide a good service for the money.
Description of Work: Tune up of sprinkler system. Moved some sprinkler heads. They did a lot of work for the money.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

ROBERT E. B.
07/2013
5.0
irrigation systems
  + -1 more
My husband saw them, they were very responsive. We already have an appointment with them if we will it turned off.
Description of Work: We used the services of Custom Touch Irrigation. They turned on our irrigation system last spring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nicole B.
07/2013
5.0
irrigation systems
  + -1 more
I had called several other companies and Custom Touch Irrigation Inc. was by far the most polite, caring and professional. They sent a technician to give me an estimate and he was on time and very nice. He put my mind at ease about the amount of work and cost that it would be to repair the damage (other companies were making it out to be a way bigger job then necessary). The second technician (Jed Osborn) that came out to do the work was wonderful as well. He was on time and did an excellent job! Also the ladies that answer the phones are some of the nicest and professional customer service reps I have talked to! I will have Custom Touch Irrigation come out every spring to test and start up my system and every winter to winterize it! I am so happy I found this company! They make me feel comfortable because they are knowledgeable and I do not feel taken advantage of, so THANK YOU! I would highly recommend this company to my friends and neighbors!
Description of Work: Fix our irrigation system after having work done in our backyard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$367.2

Larry V.
07/2013
5.0
irrigation systems
  + -1 more
Went very well. Rodney is an expert who takes pride in his work. The initial contact with the office went very well . The telephone representative took extra effort to schedule a 7:30 AM time slot that would work with my schedule. My wife and I appreciated Rodney's willingness to be there at that time also. This deal allowed us to decide to have Custom Touch maintain our irrigation system from now on. Thank you!
Description of Work: Per Angies List Big Deal, the technician, Rodney, explained our system, replaced a few heads, aligned others and adjusted the operating time for maximum performance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathryn K.
07/2013
5.0
irrigation systems
  + -1 more
We couldn't be happier with both the service and the product. They replied soon after our inquiry and Dana came out to look at the yard and give us an estimate. Because of the rainy spring they couldn't start at the proposed date but worked nicely around our vacation schedule. They came out and installed the system in ONE day. The amazing result is an established yard that hardly shows where they installed the system and within 10 days the yard is fully recovered. They are responsive to questions and came back to explain in detail the system and how it works. We highly recommend CCI--their prices are not the cheapest but the quality of work is outstanding. We appreciate quality and service over a lower price.
Description of Work: Custom Touch irrigation installed a sprinkler system in our already established yard

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

John K.
07/2013
5.0
irrigation systems
  + -1 more
They performed well and are prompt. Their rates are competitive. They are fine.
Description of Work: I have used Custom Touch Irrigation Inc for lawn irrigation. I have used them a couple of times for perching the system in the fall, opened up my system and doing the back flow test as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROBERT M.
06/2013
5.0
irrigation systems
  + -1 more
They took care of my sprinkler system and were a pleasure to work with.
Description of Work: I purchased a Big Deal for them to check out my sprinkler system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carrie L.
06/2013
5.0
irrigation systems
  + -1 more
Repair man was on time, friendly, polite and knew right away what to do. He fixed the pipe as well as checked all sprinkler heads and set my system up for me. Thank you!!!
Description of Work: replace pipe on irrigation

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynne E.
06/2013
5.0
irrigation systems, outdoor lighting
  + 0 more
Our overall impression was just excellent. Both with the lighting and the irrigation which needed some tweaking, they are just extremely responsive and I really appreciate their responsiveness to our questions and making everything work just exactly how we wanted. They are good at fine tuning.
Description of Work: We used Custom Touch Irrigation for lawn irrigation and lighting system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

WENDELL & CECILIA N.
06/2013
5.0
irrigation systems
  + -1 more
The price is reasonable, although I think that all companies that do this are high priced. The person they sent out knew what he was doing and did a good job.
Description of Work: I used Custom Touch Irrigation Inc to test the system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rachel H.
05/2013
5.0
irrigation systems
  + -1 more
Custom Touch did a great job installing our irrigation system. They completed the job efficiently and with little disruption to our lawn. They did a nice job educating us on how to use our new system and quickly answered any questions that we had following the installation. The quality of the system is excellent.
Description of Work: Install irrigation system to lawn and flower beds.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Waleed A.
05/2013
5.0
irrigation systems
  + -1 more
I contacted Custom Touch Irrigation last year to install an irrigation system for my yard. Rich Williams, the designer, contacted me and we had 2 meeting to discuss everything about the project. Rich is very professional and a wonderful man to deal with. He gave me an estimate and even he showed me pictures of what I am expecting regarding my lawn. After signing the agreement, the office contacted me and gave me a date in July to complete the project. I asked them if they can squeeze me and give me an earlier date. They were able to install my irrigation system in mid June of 2012. I am also using Custom Touch Irrigation for the annual maintenance of the system. The irrigation system is working very well and I highly recommend this company.
Description of Work: Custom Touch Irrigation installed an irrigation system for my yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Contact information

9675 E 148th St Ste 100, Noblesville, IN 46060

http://www.ctirrigation.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Lawn Irrigation,
Landscaping - Lighting,
Landscaping,
Lighting,
Drain Pipe Installation,
Concrete Driveways

FAQ

Custom Touch Irrigation Inc is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Custom Touch Irrigation Inc accepts the following forms of payment: Check,MasterCard,Visa
No, Custom Touch Irrigation Inc does not offer free project estimates.
Yes, Custom Touch Irrigation Inc offers eco-friendly accreditations.
No, Custom Touch Irrigation Inc does not offer a senior discount.
Yes, Custom Touch Irrigation Inc offers emergency services.
Yes, Custom Touch Irrigation Inc offers warranties.
Custom Touch Irrigation Inc offers the following services: Irrigation system installation, renovation, upgrades, repairs & start-up, back-flow testing, seasonal monitoring & enhancement & low-voltage landscape lighting installation.
Lawn care.

Contact information

9675 E 148th St Ste 100, Noblesville, IN 46060

http://www.ctirrigation.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM