Kathy walked me through the selection process, explaining the pros and cons of various products and helping to make sure the selections I made were right for my home and lifestyle. The quote I was given was for the total job and there were no hidden costs. When I asked if I could reduce the cost by doing a little sweat equity, she gave me ideas of what I might do, and what areas were better left to the professionals. Installation went great. I was impressed with the amount of prep work that was done. Laying the tile out and looking at it from many different angles to make sure that it looked correct whether we were walking in the front door or through the garage. The attention to detail was phenomenal. Ron did a great job cleaning up after himself every night, so I barely knew he was there. Newly installed tile couldn't be walked on overnight, so he laid it in such a way that I could still use the kitchen in the evenings. He was careful to mark the tiles to not walk on. It was very evident that Ron took great pride in the work he did. He even tried to tailor his workset to what was going on in the house. My daughter was home sick one day, so he tried to do "quiet work" while she was sleeping so he wouldn't disturb her. I've had many positive comments on the flooring since it was installed, not just from friends and family, but from other service providers, too. Overall it was a great experience and I would highly recommend Carpets by J Michaels to anyone who wants a quality job done.
Description of Work: Old flooring and subflooring was torn out, new hardwood floors and porcelain tile was installed including new baseboards. The porcelain tile was laid on the diagonal, so it was the largest and most time consuming part of the job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Becky E.
11/2009
5.0
hardwood floor
+ -1 more
Kathy is great to work with. She has a really good eye for helping picking out the flooring, such as color and what goes together.
Description of Work: We installed the floor ourselves, but purchased the flooring from them. She guided us on how to install it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
KAREN R.
02/2008
5.0
carpet installation
+ -1 more
Everything went great! They came out on time, did a fantastic installation. It's been several months and I love the carpeting. Kathy even came out personally after the job was done to make sure I was satisfied. I've used them several times in the past and wouldn't even consider using any other company.
Description of Work: Kathy came out to do a detailed measurement of the spaces I wanted carpeted. Because of the unusual dimensions of the spaces, we discussed several options regarding the best way to orient the carpeting to minimize the cost but make sure there weren't seams in high traffic areas.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Joffre B.
01/2006
5.0
carpet installation
+ -1 more
Kathy is very helpful and professional in educating buyer on different carpets. Wide selection. Installers on time, very professional, and went above and beyond on moving a large piece of furniture. I was very impressed that they agreed to move the furniture. I was very impressed with Kathy's responsiveness. She made sure AFTER the installation that I was pleased with carpet. (30 day guarantee)
Description of Work: Removed and replaced carpet in family room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
CHERYL P.
08/2005
5.0
carpet installation, ceramic tile
+ 0 more
WONDERFUL - KATHY WAS LOW PRESSURE SALES, ABLE TO ANSWER ANY QUESTIONS I ASKED AND EVEN SOME THAT I HADN'T THOUGHT TO ASK. VERY FRIENDLY. INSTALLATION GUYS WERE CLEAN, FRIENDLY, AND VERY CUSTOMER SERVICE ORIENTED. WENT BEYOND JUST THE SERVICE OF INSTALLING CARPET - NOTICED A COUPLE OF UNRELATED PROBLEMS AND FIXED THEM WITHOUT BEING ASKED.
Description of Work: CARPET AND CERAMIC TILE PURCHASE AND INSTALLATION.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
ROBERT K G.
06/2005
5.0
carpet installation
+ -1 more
EVERYONE WAS ON TIME, COURTEOUS, PROFESSIONAL, RESPECTFUL AND FRIENDLY. WOULD HIGHLY RECOMMEND!
Description of Work: I WENT TO THE STORE LOCATED IN NOBLESVILLE. KATHY, ONE OF THE OWNERS, WORKED WITH ME. SHE WAS A PLEASURE TO WORK WITH. WE LOOKED AT A LOT OF DIFFERENT CARPETS AND SHE PROVIDED ME WITH SUGGESTIONS. I ENDED UP WITH A HIGH GRADE CARPET AND PAD (VERY PLUSH). WE MADE AN APPOINTMENT FOR HER TO MEASURE THE ROOM (BEDROOM AND ADJOINING SITTING ROOM). AGAIN, SHE WAS WONDERFUL TO WORK WITH. THE INSTALLERS WERE EXTREMELY PROFESSIONAL. THEY MADE SOME REPAIRS TO THE SUBFLOOR STATING THAT THE BUILDER HAD NOT NAILED A BOARD TO THE FLOOR JOIST. THEY COULD HAVE LAID THE CARPET OVER THE DEFICIENT SUBFLOOR LIKE MY BUILDER DID, BUT INSTEAD FIXED THEIR MISTAKE. THEY SWEPT THE FLOOR THOROUGHLY BEFORE INSTALLING THE CARPET. VERY PROFESSIONAL INSTALLATION WITH NO SEAMS VISIBLE. OTHER THAN A NICK ON THE WALL, I FOUND NO OTHER PROBLEMS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,400
ANN M.
06/2004
5.0
carpet installation
+ -1 more
ASK FOR KATHY FARRINGTON.
Description of Work: WE BOUGHT CARPET AND THEY INSTALLED IT IN OUR BASEMENT.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
ANN S.
03/2004
5.0
carpet installation
+ -1 more
WORKERS VERY THOUGHTFUL, VERY CONCERNED, AND CARED ABOUT DOING AN EXCELLENT JOB.
Description of Work: INSTALLED BATHROOM FLOOR COVERING; REMOVED OLD LINOLEUM AND PLACED NEW, THEY ALSO HAD TO TAKE OUT AND RE-SET TOILET.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$560
ANN S.
08/2002
5.0
carpet installation
+ -1 more
INSTALLERS HELPED MOVE FURNITURE AND VACUUMED. KATHY, THE OWNER, IS VERY HELPFUL AND CONSIDERATE.
Description of Work: CARPET ORDERED 7/27 ARRIVED AND INSTALLED 8/14.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
DEBRA T.
05/2002
5.0
carpet installation
+ -1 more
unknown
Description of Work: INSTALLED CARPET IN FINISHED BASEMENT.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
CHERYL & DAVID R.
08/1998
5.0
hardwood floor
+ -1 more
INSTALLED, ENGINEERED NEW WOOD FLOR. RICH WAS THE INSTALLER. PROMPT, GREAT WORK.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile
FAQ
CARPETS BY J MICHAELS is currently rated 5 overall out of 5.
Friday: 10:00 AM - 5:00 AM
Saturday: 10:00 AM - 2:00 AM
CARPETS BY J MICHAELS accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, CARPETS BY J MICHAELS offers free project estimates.
No, CARPETS BY J MICHAELS does not offer eco-friendly accreditations.
No, CARPETS BY J MICHAELS does not offer a senior discount.
No, CARPETS BY J MICHAELS does not offer emergency services.
No, CARPETS BY J MICHAELS does not offer warranties.
CARPETS BY J MICHAELS offers the following services: FLOORING - HARDWOOD, LAMINATES, CERAMIC, CARPET AND VINYL