Appliance Rescue

Repairman worked on it. It never worked after he left. Made an appointment for Tuesday to come back out. Received a call on Tuesday morning. Wanted the $227.00 bill paid. I told them when it was fixed the bill would be paid. I was told he would not come back out until the $227.00 was paid. Multiple times i told her when it was fixed I would pay. He never returned.

Honest ffedback

Never got a phone call or message

The Appliance Rescue tech was prompt, professional, and very personable. He spent a lot of time just cleaning water out of the washer cabinet. He told me he reset the washer to "manufacturer specs," but an LG tech later told me that there was no such thing as "manufacturer specs." Indeed, the "fix" only lasted about 2 months. He told me I would probably need a new main board, and advised me to buy a new machine instead of replacing the main board. Later, when I'd found my extended warranty and had the LG tech come in, he replaced the main board. However, the main problem had always apparently been that when the machine was set up, the cold water was connected to the hot water hose to the washer, and the hot water to the cold water hose. The LG tech said the hoses were color coded. I'm left thinking "Gee, why didn't the Appliance Rescue tech notice that?"

Highly recommend Jerrad Oakley, Owner/Opperator. 317-918-2893. - Appliance Rescue. Very professional and prompt.

They came out the same day I called and discovered that the light had shorted and promptly fixed the light and was out within about 10 minutes!

Quick and perfect

Washing machine was making a loud clanking noise. I was able to make an appointment quickly the first time but took awhile the second time. Repair was fixed timely.

Brian came out and replaced the pump on my washing machine. He also checked out the water heater for me because I'm running out of hot water way too quickly. He said it just needed the temperature increased. Nothing to fix on the water heater. Yay! Replacing the pump took less than two hours, and Brian represented Appliance Rescue well and deserves a raise! Thank you, Appliance Rescue!

Washer had been giving error message on occasion for several months, and water was constantly running into the machine during the rinse cycle. I would have to shut water off at the main shutoff. Finally, after this problem became more frequent, the machine actually overflowed, flooding the laundry room. Brian from Appliance Rescue was prompt, friendly, helpful, and professional. He ruled out a mechanical error, a possible leaking valve. He warned me that the main electronic board may be going bad, and replacing that would be expensive enough that I might want to just buy a new machine. Nevertheless, he cleaned water out of the cabinet, reset all the electronic settings according to the manufacturer's recommendation, and charged me only $125.00. He told me that if this didn't fix the problem, that he would not charge me for a second service call. The machine worked like new for the first week, but gave me the error message on one load this week. Still, it's working as well as it did a few months ago, so Brian has probably bought me some time until I need to purchase a new machine, and that's worth every penny of that $125.00 to me during the holiday season!

Great. Reparman was very helpful.

Perfectly--on time, quick fix

Great experience. Showed up on time. Very friendly and thorough. Will definitely call Appliance Rescue again.

The first time I called them, a couple of months ago, was because my dryer was making a terrible squeeking noise. Jarred came over and fixed it, but I don't remember what the problem was. All I know is that the dryer works quietly now! Today I called them because my washing machine was overflowing. A different technician came over within an hour and adjusted the water level sensor. It wasn't detecting that the tub was full. I did three loads of laundry after he left and there is no more water overflowing! I have been very happy with their service both times, and I will call them again if I need service for another appliance. They are very polite and professional. And they are reasonably priced.

Unable to repair

Dale called and showed up on time. He explained everything to me about my freezer and showed me the issue. Dale is a great guy and repairman. I felt very comfortable with him in my house working on my freezer.

awesome. he was very professional

Jarred arrived when promised. He and Dale were very friendly and kind but also very efficient. They had the part in the van and replaced it quickly. Went from no oven to working oven in no time. Certainly will be my "go to" from now on.

Very professional and prompt! I called in the morning and had it fixed in only a few hours! I would highly recommend them!

I wish I called them last fall! Jerrad quickly identified the problem, had the part with him and the frig was up and running in no-time. Jerrad was extremely competent and knows his business, this guy is good.