Aaron's Extreme Clean

Mark is a great carpet cleaner. He is very courteous. He is always very respectful and wears his shoes covers. He does wonderful work and is very thorough. He is the best.

It didn't cost us more than the big deal amount. Everything went fine. They did clean up after themselves. I think it was a fair price.

He was on time, and did exactly what he said he would do. He even got out some tough stains that we could not do, no matter how hard we tried. And his price was reasonable.

The job was done very well. They were quick, efficient and very thorough because we had a fairly big and wide carpeting and they were able to get most of the things out and did not charge extra for that, which was pretty awesome. The staff demeanor was professional and they arrived on time and the carpet dried relatively quickly.

He said the deal was not for every single duct but just for so many and that it seemed the deal was not written exactly as it should have been. We do have a large house and he apologized. We did end up paying more. He did forget a couple of the vents. I called him about some missed vents and he got back to me quickly. He came right back out and cleaned them and apologized. He was very personable and did seem to do his best.

They were very efficient and very quick in doing the job. They knew what they were doing. They were very polite. I give them A all the way through.

He gave me a specific date and time for air duct cleaning. When the day came I waited for several hours but he did not show. I called him and he claimed the appointment was for another day and time. However, I have an email showing that he clearly made the appointment for the day and time I waited for him. He's probably too busy. I did not reschedule an appointment and would not use him in the future.

Returned call promptly. Set appointment. Arrived on time. Cleaned the vents. Cleaned-up. Left.

He arrived on time. His machine broke down but he was able to repair it and complete the work.

Went ok. Purchased from a big deal, so price was good. Felt they rushed the job a bit and might not have gotten everything as clean,but overall ok experience.

Use of coupon was a bit confusing. But overall, our experience was fine.

Overall work went fine. Service men had many scare stories which illustrated the importance of frequent cleaning to prevent "germs," llness, etc., etc., They were pleasant and seemed to work efficiently.

The air duct cleaning was wonderful. We had just finished remodeling our house so they cleaned out the ducts. They were very nice, timely and very efficient. He left no mess!

Very friendly and efficient. Unfortunately several stains were not able to come up, but overall a very good experience.

Great! Very professional. Excellent service

Purchased "deal", set appointment (very accommodating of schedule), and they performed work. Did a fine job.

We purchased this Big Deal at the end of October. We called the first part of December and was told he would call back in an hour, that he was driving and could not talk. We did not hear back. We called again in mid January and he scheduled us for a day within two weeks. He did arrive on time and did talk and respond professionally. We believe he was disappointed to find our small ranch house had no additional ducts that could be added to our already paid bill. He also mentioned that he cleaned carpets, and seemed disappointed to hear we had no carpeting in our house. We have allergies and intentionally do not have any carpeting. He did clean our ducts and took about an hour to do the process. He was considerate of our furnishings and wore protective foot coverings in order to not track mud and dirt onto our floors. We were not aware of how the included deodorizing cleaning was done, however we can not say it wasn't completed. About 6 weeks later, we had our furnace and air conditioning serviced by a different company. They mentioned how dirty they found the inside of our furnace and the immediately connected duct work. We said we had recently had duct work cleaning done and he was very surprised. He said that for the best results, the furnace and connecting duct work should have been cleaned as well as the air ducts in our home. He said that just cleaning the vent ducts inside the house was only part of what a good air duct cleaning job should include. We were not aware the furnace and related duct work had not been cleaned, however it wasn't clear to us at the time of engaging Aaron's for duct cleaning that the furnace and related duct work would not be cleaned. We are disappointed that the cleaning was not more inclusive, and that a complete job of cleaning was not offered or explained. We got what we paid for----only part of our air duct system cleaned.

Professional though rough cleaning. I will use them again!

As expected. The company came out, cleaned our air ducts as advertised in the coupon. They were able to sell us on having all our registers cleaned for a surcharge (the coupon was only for a certain number of registers). I was pleased with the job they did. I say that I would not use them again not because I have a problem with the company--they did a fine job. I'm just not sure having my air ducts professionally cleaned is worth it. I can probably stick my vacuum down there myself.

They were kind and professional on the phone. They didn't want to come out to this area and therefore I prompted a refund from Angie's List.

Good experience. Work was done quickly and professionally. I have noticed a reduction in dust since this was done.

They arrived on time and did the work as stated. It went well.

They were polite but seemed rather young and nervous. They discussed what to charge me for the extra work. Hm-m-m.

I bought the Angie"s List coupon for this company. I was completely annoyed with the responsiveness and with the fact that the coupon stated "entire house"....The extra ducts added up to a considerable extra cost that I feel simply wasn't addressed well by either Angie's List or Mark. Mark argued with me about the price and his count always came to a different count than mine. I think he is sincerely trying but needs to get his act together. AND open a better line of communication with Angie's List.

These guys are awesome. They TAKE THE DIRTY WATER AWAY WITH THEM! No draining into the toilet or other drain. they have many treatment products. We used a cleaner/disinfectant.