Midwest Fence LLC

I liked everything about them. What they said they were going to do, they did. I would definitely recommend them. When they said they were going to be here, they were here.

Work was performed on wooden fence by Roger Hurt, owner of Midwest Fence LLC and his nephew Kenneth Hurt. Kenneth Hurt was recommended to me and was to do the work per phone conversation with his wife on 11/18/2010. I don't know how Roger Hurt became involved and appeared at my home to give me the estimate and do the work. Two of the three new boards were not attached properly and popped completely off at the bottom of the fence and are hanging at the top. One of the ten new boards cracked from being installed improperly. The ten new boards were attached to a leaning post and leaned considerably. Roger Hurt said the post was too close to the underground utilities to repair/replace. The fence was installed after the home was built and the utilities were in place. The post attached to the remaining gate was straightened only enough to install the latch. The gate was/is still crooked and leaning with a 2-inch gap. The gate is also extremely uneven at the bottom same as before the work was performed.The post should have been replaced and new hinges put on the gate. There are no underground utilities close to this area of the fence. Roger Hurt told me he would return in the spring to finish straightening the gate when the weather was better, at no additional cost. It was bad weather the day the work was done. I paid him in full and took him at his word. I called Kenneth Hurt three times in May 2011 and left messages. After contacting the person who recommended him, his wife called me on 5/23/2011. I told her the work was unsatisfactory and that Roger had agreed to return to finish the work. She did agree to stop by with her husband to look at the fence on a given date, but called last minute and cancelled. I told her I would talk to Roger since he owned the business and should be responsible. I called Roger Hurt on 6/1/2011 to schedule his return. He said the latch was working when he left on 11/22 and denied he had said he would return and finish straightening the gate. I told him about the loose/cracked boards and he said "not any boards I put on". I asked him three times when he would return and said I needed to be home. He said he couldn't tell me when. After telling him I had a picture of the gate, he said he would return the first of next week (6/6/2011) and hung up on me. He was extremeIy defensive, rude and unprofessional. I called back and left my address on his voice mail. I called him again on 6/13 and left another message. He has not returned my call. It should be noted I told Mr. Hurt when he gave the estimate I needed to be home for them to do the work. They showed up unannounced and began the work without informing me. When I regretfully paid Rogert Hurt in full on 11/22/2010, I wrote a personal check to his business, Midwest Fence which he refused, stating he needed a check made to him personally because that was the name of his business. I have copies of both checks, pictures, phone records and the estimate proposal which I did not sign authorizing them to do the work. If you need copies, I can mail them to you or send them via a separate email. The work performed by Midwest Fence has to be redone. I have already obtained one estimate from a reputable company. To replace two posts, one gate and screw in loose boards is $380.00. It may not be the cheapest of more estimates I will get, but it is far from the unauthorized, unprofessional, low quality work performed by Midwest Fence, LLC. Dealing with Midwest Fence, LLC has been the worst, most upsetting experience. I have been patient and feel I have given them opportunity to work with me. I would never recommend them. They were also to tighten any loose fence boards but they did not. I wish I had known about Angie's list. My lawyer recommended I post this information about Midwest Fence, LLC. Thank You.