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Advanced Poolcare, Inc

Pool and Spa Service

About us

Advanced Poolcare, Inc. is a family owned and operated pool company, located in New Palestine, Indiana, specializing in residential and community pool care management., as well as, chemical sales and service. Whether your a homeowner or residential community manager looking for a CPO Certified, dependable, hard working, professional pool company...please call us today! We personally work with all of our clients to build a comprehensive, full-service solution for all your pool needs!

Business highlights

16 years of trusted experience

Services we offer

H.O.A / C.O.A Pool Management & Service, Residential Pool Service, Pool Openings, Pool Closings, Board of Health Water Testing, Restroom / Cabana Opening & Winterization, Inground Vinyl Liner Installation, Equipment Repair & Replacement, Retail / Commercial Chemical Sales and Supply

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.76 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
17%
3
0%
2
0%
1
17%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.7
punctuality
4.5
Showing 1-6 of 6 reviews

Jennifer Y.
04/2018
1.0
pool cleaners
  + -1 more
They gave me a quote over the phone. I agreed to the quote. They were supposed to replace the motor that week, I called to ask what the holdup was. They said they had not yet received the motor from the distributor. They then told me that the price was going to be more than originally quoted. I agreed to the increased price. Still no show for the next week and a half with NO communication. I called again to find out status. They said that the wrong motor was sent and the correct motor would be about $400 more which would be about $600 more than originally quoted. Man on the phone was very rude. I would never do business with this company again!!
Description of Work: I needed a pool cover motor replaced

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


linda G.
08/2016
5.0
pool cleaners
  + -1 more
I received three quotes for a liner replacement. Advanced was not the cheapest quote, but I felt so comfortable with their response time, knowledge and professionalism that it was worth a few extra bucks to work with them. Mark is completely accessible, and the crew is top notch. Working with Advanced is what the customer experience should be. Thanks guys!
Description of Work: New pool liner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,900

Arnie H.
11/2015
4.0
pool cleaners
  + -1 more
unknown
Description of Work: They replaced a pool heater control board and the motor on the pool circulation pump. Part prices were on the high side.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$1,000

Linda K E.
04/2015
5.0
pool cleaners
  + -1 more
Their service is excellent. They were efficient, they were good. They cleaned up after themselves. They did things in a timely manner and if it wasn't it was due to weather, it was not their fault. It was an all in one price. The quote that they gave me was the quote that they stood by. Their price was comparable.
Description of Work: We used Advanced Poolcare to put a new pool liner in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,472.63

WENDY L.
04/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: I would highly recommend this company for your pool needs. Chris and his helpder installed a new pool liner in our above ground pool in no time. He also provided the chemicals to open the pool and even set up our pump and filter.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$949

Katie Jo & David M.
04/2014
5.0
pool cleaners
  + -1 more
They were on time, professional, knowledgeable in their field. The quality of work was good.
Description of Work: They open and maintain our outdoor pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    19 S Westside Dr 250, New Palestine, IN 46163

    www.advpoolcare.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service

    FAQ

    Advanced Poolcare, Inc is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 10:00 AM - 6:00 PM

    Tuesday: 10:00 AM - 6:00 PM

    Wednesday: 10:00 AM - 6:00 PM

    Thursday: 10:00 AM - 6:00 PM

    Friday: 10:00 AM - 6:00 PM

    Saturday: 8:00 AM - 12:00 PM

    Advanced Poolcare, Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Advanced Poolcare, Inc offers free project estimates.
    Yes, Advanced Poolcare, Inc offers eco-friendly accreditations.
    No, Advanced Poolcare, Inc does not offer a senior discount.
    No, Advanced Poolcare, Inc does not offer emergency services.
    Yes, Advanced Poolcare, Inc offers warranties.
    Advanced Poolcare, Inc offers the following services: H.O.A / C.O.A Pool Management & Service, Residential Pool Service, Pool Openings, Pool Closings, Board of Health Water Testing, Restroom / Cabana Opening & Winterization, Inground Vinyl Liner Installation, Equipment Repair & Replacement, Retail / Commercial Chemical Sales and Supply

    Contact information

    19 S Westside Dr 250, New Palestine, IN 46163

    www.advpoolcare.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 12:00 PM