Bales Mechanical Inc

In 2014, Bales installed the wrong size furnace in our new construction house. Fast forward to 2022, and many repairs later, we were still looking for an answer as to how so many things can go wrong with basically a new Temp Star furnace. In a last effort, we went to other contractors and found that Bales had installed the wrong size furnace for the duct work and the furnace was basically starving itself. I am not sure which makes me angrier, the fact that the entire install was incorrect, the fact that they took my money to repair the furnace and never noticed this over many years, or the fact that they never got back with my wife in a timely manner after they found out they made a huge mistake. I was told that the owner was going to talk to his brother about this and they would get back. It has been 6 weeks, and no phone calls have been returned. It is my hope that you will avoid this very expensive situation that we had to be in due to this situation not being rectified by this contractor.

We had the same problem last year but the technician this year figured out the problem. They were courteous, very nice and I will use them again in the future.

Woke up to a cold house. Called and left a message around 7 am. We had someone at the house within a few hours who was able to repair the problem while he was there. Very polite and professional service.