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The Glass Guru of New Albany-CLOSED

Glass and Mirrors, Windows, Doors

About us

Foggy Windows? Why replace when we can repair them for much less. Cost based on size and condition of window for restoration service. Full range of glass and window services offered. Commercial & residential. Additional DBA - Matzek Imaginetics Inc.

Business highlights

Emergency Services Offered

Services we offer

Shower, mirrors, screens, window & doors glass restoration & repair.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.824 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
0%
3
0%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-24 of 24 reviews

Jane H.
05/2016
5.0
glass repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kimberly B.
04/2016
5.0
replacement windows
  + -1 more
Highly, highly, highly recommend Glass Guru of New Albany for any of your windows that have seal failure. They are the most reasonably-priced company for the high quality of work they offer. Glass Guru is honest and will not overcharge for repairs. The owner even went out of his way to find, and then order, new crank handles for six Caradco windows in our home that were missing. Save yourself the time and trouble - all you need to call for an estimate is Glass Guru - and you can be confident you are getting the absolute best deal. I will definitely use them again.
Description of Work: Glass Guru fixed multiple windows throughout our house that had seal failure (moisture on glass), replaced a pane of scratched glass on a small kitchen window, and identified and performed rot repair on one window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Debbie F.
03/2016
5.0
glass repair
  + -1 more
unknown
Description of Work: Good service; Fair price - would definitely use again
Rating CategoryRating out of 5
Yes, I recommend this pro

Bradley K.
02/2016
5.0
glass repair, replacement windows
  + 0 more
unknown
Description of Work: I needed 4 windows repaired due to broken glass, and or seals which had failed. They promptly set up an estimate and arrived on time. I of course had to wait for the glass to be ordered and within the time frame given it arrived and was installed. I would not hesitate to call them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Dianna F.
12/2015
5.0
glass repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Bethany K.
09/2015
5.0
glass repair, replacement windows
  + 0 more
Glass Guru gave us a fair quote after coming the same day I called. The installation was today. The window looks fabulous and our room was in the same condition as when he arrived. All the furniture was put back and the window looks amazing.
Description of Work: A bird broke a small window in our dining room. Glass Guru replaced the glass for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

joan K.
08/2015
5.0
replacement windows
  + -1 more
see above.
Description of Work: This provider replaced a semi-circular window high in the living room that had cracked. I had one installed that was tinted and had an e factor. I also have written a previous review in which I accidentally marked all things F instead of A by not looking closely at the direction of bad to good. Angie's list is the reverse of most rating pages. I have to apologize to Angie's list users for the mistake and especially to the Glass Guru.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Susan R.
07/2015
5.0
glass repair, replacement windows
  + 0 more
unknown
Description of Work: Paul replaced broken glass in two windows in our house. He did an excellent job and we are very pleased. This is second home Paul has made repairs for us at and we would use him again if needed. Highly recommend!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Jeffrey L.
06/2015
5.0
glass repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Suzanne B.
06/2015
5.0
glass repair, replacement windows
  + 0 more
Arrived on time, worked on his own and did a great job.
Description of Work: Replaced 2 broken glass panes on windows and 2 panes in the basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$194

joan K.
05/2015
1.0
glass repair, replacement windows
  + 0 more
unknown
Description of Work: replaced half-moon window over living room windows

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$700

Response from The Glass Guru of New Albany-CLOSED
We have followed up with this customer and this is was graded incorrectly in error. She is very pleased and will make the appropriate corrections as soon as she is able.

JOSHUA B.
04/2015
5.0
glass repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Ali B.
12/2014
5.0
glass repair
  + -1 more
Paul was efficient and careful. And fearless, working from an extension ladder to reach our 2d and 3d story windows. The work was excellent - the panes were cut exactly to size on site, and the caulk used to repair the windows blends seamlessly with our existing windows. The price was very fair considering the amount of work done.
Description of Work: Paul replaced broken panes on several windows & storm windows of the 1920's house. Also repaired some broken wood mullions. He made timely bid, arrived exactly when expected to do the work, and wouldn't take our check until the work was done. A real honest to goodness craftsman.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$378

Susan R.
09/2014
5.0
glass repair, replacement windows
  + 0 more
unknown
Description of Work: Paul of the Glass Geru replaced the glass in 9+ window sashes throughout our home where we had broken seals. He was very prompt and professional. We got several other quotes and he was the most reasonably priced. We were very pleased with his work and would use him again. Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Nicole L.
07/2014
5.0
glass repair
  + -1 more
.
Description of Work: I received a quote from The Glass Guru for 2 windows and pane replacement.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

DELLA KAY J.
07/2014
5.0
glass repair, replacement windows
  + 0 more
unknown
Description of Work: Replaced broken glass panes in replacement windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Stephanie L.
06/2014
5.0
replacement windows, glass repair
  + 0 more
Paul went above and beyond what was required. He quoted estimate to repair rotted window frames. He honored quoted price when job took longer than originally estimated and did an excellent job. I would recommend Glass Guru to anyone needing glass or window repair.
Description of Work: Replaced glass on one casement window and repaired window frame on four casement windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

john H.
05/2014
5.0
glass repair, replacement windows
  + 0 more
Paul did an excellent job for a fraction of the price that pella wanted to do the work. He came at the appointment time and performed the work for the estimated price. I am very pleased with the work and have already discussed some additional window work that I would like to have performed. I highly recommend him
Description of Work: Paul replaced the glass in a broken casement window from pella.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$126

Susan V.
05/2014
5.0
glass repair, replacement windows
  + 0 more
I can't say enough good things about the Glass Guru! Several other vendors refused to touch our window because it's in an old turn of the century building and it was in a metal frame. A couple of them gave us outrageous estimates on it. The Glass Guru returned my call almost immediately. Made arrangements to look at the window. Replaced the glass and charged an incredibly economical fee. What else could you ask for? Call him. You won't get better service or price.
Description of Work: Replace a window

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Alan K.
07/2013
5.0
replacement windows, glass repair
  + 0 more
Paul is a professional and a craftsman. His work is absolutely the best. He is efficient and meticulous. We are very pleased to have found the Glass Guru. I can't say enough good about them.
Description of Work: Replaced 4 foggy windows, plus replaced glass basement window with plexiglass and dryer vent. This is the second time we have used them, and are repeat customers because of the quality of work at very reasonable prices.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Alan K.
06/2013
5.0
replacement windows, glass repair
  + 0 more
Paul was prompt, did excellent work, very professional, and efficient. I was very pleased with the service he provided. He also went above and beyond, repairing a weatherstrip that had come loose from another window. I have no reservations about recommending The Glass Guru of New Albany.
Description of Work: Replaced 3 windows and repaired 1.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

john W.
08/2012
5.0
replacement windows, glass repair
  + 0 more
The fog repair is not an instant fix. It does take about a month to go away completely.
Description of Work: One big window was fogged badly and 2 other windows were starting to fog. Paul, the owner was very professional with a free estimate and left us to think about it. We called him for an appointment to do the work and he was right on time. We are very satisfied with his repair and we also save hundreds by not getting new windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Annette R.
06/2012
5.0
glass repair, replacement windows
  + 0 more
Paul was on time and reasonably priced i also had a broken screen door and he fixed that also without extra charge.
Description of Work: Fixed a broken window in house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Doug H.
04/2012
5.0
replacement windows, glass repair
  + 0 more
Whole process went very effective and efficient. Paul was very professional with us on the phone and in person.
Description of Work: Paul was very prompt with phone responses, estimates, and setting the date to fix our window.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

    Contact information

    PO Box 12, New Albany, IN 47150


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Glass and Mirrors,
    Windows,
    Doors

    FAQ

    The Glass Guru of New Albany-CLOSED is currently rated 4.8 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    The Glass Guru of New Albany-CLOSED accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, The Glass Guru of New Albany-CLOSED offers free project estimates.
    Yes, The Glass Guru of New Albany-CLOSED offers eco-friendly accreditations.
    No, The Glass Guru of New Albany-CLOSED does not offer a senior discount.
    Yes, The Glass Guru of New Albany-CLOSED offers emergency services.
    Yes, The Glass Guru of New Albany-CLOSED offers warranties.
    The Glass Guru of New Albany-CLOSED offers the following services: Shower, mirrors, screens, window & doors glass restoration & repair.

    Contact information

    PO Box 12, New Albany, IN 47150


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM