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Sweetland Ltd

Garbage Collection

About us

Sweetland, Ltd. is a locally owned and operated business that has been serving Floyd County as well as parts of Clark and Harrison counties since 1995. Our staff desires to provide excellent service to all our customers.

Business highlights

29 years of trusted experience

Services we offer

Family Business, Residential curbside service, Commercial & Residential dumpsters, Recycling

Amenities



Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.77 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
14%
3
0%
2
0%
1
14%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.5
responsiveness
4.5
punctuality
4.9
Showing 1-7 of 7 reviews

Paula T.
01/2017
5.0
garbage collection
  + -1 more
Everything is great. Continue to use.
Description of Work: Garbage Removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathy B.
07/2016
5.0
garbage collection
  + -1 more
unknown
Description of Work: Trash pickup. Excellent service. The only thing I'm missing is that they do not recycle plastic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$186

Rebecca M.
01/2016
5.0
garbage collection
  + -1 more
We have been customers of Sweetland for over three years now and have never had any issues. They're prices are extremely reasonable, they even pick up large items once a month without charging extra. They have paperless billing which I love and send emails regarding any changes to the pick up schedule.
Description of Work: Weekly trash pick-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Sweetland Ltd
Thank you for taking time to review our service, [Member Name Removed]. We appreciate your feedback. Thank you for being a Sweetland Ltd. customer.

Janet H.
06/2015
5.0
garbage collection
  + -1 more
They are a local company and I really like them. I have an annual contract with them. The thing that I like about them is they put the cans back in place.
Description of Work: I use Sweetland.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Sweetland Ltd
Thank you for your review, [Member Name Removed]. We appreciate your business!

Steve R.
05/2015
5.0
garbage collection
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sweetland Ltd
Thank you for your review, [member's name removed] We appreciate your business.

Patrick N.
05/2014
1.0
garbage collection
  + -1 more
They bill me once a year. Unfortunately if you call to get an update on the driver they will not pick up the phone 10 minutes before close. I should know I called twice before close. I also will not be using their service anymore. If they can't answer a phone call they will not get my business. Pathetic.
Description of Work: Garbage disposal

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$185

Response from Sweetland Ltd
We were unable to answer Mr. [Member name] calls because they came in close sequence while we were helping other customers. Being a small office, we have two phone lines and do not interrupt calls to answer incoming calls, but rather listen & respond to voicemail as soon as we are able. Our office was not closed. Mr. [Member name] was contacted within 25 minutes that same day in response to his voicemail messages. The reason he was calling was because he was concerned that his waste had not yet been removed that day. Even though the driver had been there earlier in the day (all neighbors on this same street already had their waste removed,) our driver took time to make a second trip back that same day to remove this customer's trash. We take customer service very seriously, and in light of our response, were surprised to find this review. This incident, including our responses, were all documented in the customer's account and in our detailed phone log from that day.

Thomas M.
04/2013
4.0
garbage collection
  + -1 more
They bill me every six months. Their price is better than the last guy I used. They do come by once a month to pick up any large items that I might have but they don't charge for that which is good. The worst thing about them is that their truck leaks sometimes. We get stains on the road and it doesn't smell so good.
Description of Work: I use Sweetland to collect the garbage every week. I have been using them for a couple of years.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$93

    Contact information

    PO Box 8005, New Albany, IN 47151

    www.sweetlandltd.com/index.html

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Garbage Collection

    FAQ

    Sweetland Ltd is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 5:00 PM

    Tuesday: 8:30 AM - 5:00 PM

    Wednesday: 8:30 AM - 5:00 PM

    Thursday: 8:30 AM - 5:00 PM

    Friday: 8:30 AM - 5:00 PM

    Saturday: Closed

    Sweetland Ltd accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, Sweetland Ltd does not offer free project estimates.
    Yes, Sweetland Ltd offers eco-friendly accreditations.
    No, Sweetland Ltd does not offer a senior discount.
    No, Sweetland Ltd does not offer emergency services.
    No, Sweetland Ltd does not offer warranties.
    Sweetland Ltd offers the following services: Family Business, Residential curbside service, Commercial & Residential dumpsters, Recycling

    Contact information

    PO Box 8005, New Albany, IN 47151

    www.sweetlandltd.com/index.html

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM
    Saturday:
    Closed