Advanced Restoration & Waterproofing

They did an excellent job on everything they did. Very good! i couldn't ask for better they did superb.

Kedrick is a very nice gentleman who answered the million questions I had very politely and with courteous. The job was supposed to take 5-7 days and ended up only being 4 days. They cleaned up very well after themselves and we are very happy with work completed.

They started later than anticipated but it worked out well. I would give them a ten. The workers were extremely professional and were very knowledgeable. They had a cleaning service that cleaned my basement floor.

Everything went great from the estimate to the completion of the project. The owner and his sons were all very knowledgeable and responsive. Thanks to Mike, Mike Jr and especially Aaron the team lead on my project.

It went well. Mike (the owner) was very responsive. Willing to take my call and even did a final inspection himself. He was thorough and kepr very high standards in his work.

Very well. They were on time. Finished ahead of schedule, and we're very polite. I am very Happy with the work performed.The basement wall is bone dry now after rain. The pop-ups work great as well. I would definitely hire them again

They were very quick to come and quote (weeks before competitors), and took the time to listen and adapt their work to my basements unique needs. They also worked hard to keep a house clean - which is tough when so much concrete work and dirt/gravel are moved. Well done.

The team showed up on time ready to work. The lead explained everything they had done and answered all my questions. The work went quick and I was very happy with it. I would recommend them to anyone looking to have work done

They did a great job, were on time, gave me the best price out of several quotes I received and the owner did everything to get my business making me a deal I couldn't refuse. I will recommend and use them, again.

They did a fantastic job, did everything quickly and cleaned up very well. I will recommend them and use them, again.

They did a great job and no more garage flooding!

Very professional and timely at initial estimate. Work was scheduled a little sooner than I'd expected which was a plus as I'm trying to sell the house. Aaron and his team had a little delay getting started due but contacted me the night before and the morning of to keep me informed of the timing. They were then quick to get to work and stayed moving. After completion we had a few issues and questions and Mike Bird called himself and came out to inspect and problem solve. He spoke to Aaron and they got everything taken care of for us. Great company, they stand behind their work and are great at communicating. Wish we'd done it sooner!

When I called, I spoke with the owner Mike and he was very helpful. I explained we had discovered water damage coming in from an occupied basement/bedroom wall and because of mold and health issues, he was here promptly the next day to look at it. We had removed the carpeting and cut away small sections of drywall until we found a foundation crack and a large drill hole with a satellite cable running through it that was not sealed properly. He tested the area to be sure that was where the leak was coming from. He then assured me that the damage looked minimal and should be a simple repair. What a blessing! He also discovered that part of the water erosion issues were being caused by poor downspouts. He called back and e- mailed with a reasonable estimate that day. Due to upcoming rain, he had his crew here doing the job within 2 days. The employees were very polite, professional and thorough. They had to trim out a large shrub and move a lot of gravel because of the landscaping next to the wall. They excavated approx. 24'' down and even with the tight working space...they took care and saved the shrub, repaired the crack, sealed the cable hole and cleaned the area back up. I had such a positive experience and would highly recommend ARW in the future. Thank You!

Mike, the owner, knew I had serious reservations about starting the project once I committed myself to having the work done. My biggest concerns were based on the fact that I had nothing to compare his estimate to, so I had no earthly idea as to what I was getting myself into or if his price was "fair and reasonable". Although I did have other contractors look at the concerns I had, none of them came up with anything remotely close to what each other proposed or suggested to remedy my situation. That being said, "I" did know that I was tired of looking at a wet cellar every time it rained. I also knew that the water coming from the downspouts needed to be diverted away from the foundation. Mike and his crew provided me with the remedy I was seeking, and so far so good. They did have to come back out and make some improvements on their original installation in the cellar as far as their water diversion, but it seemed to solve the problem. Mike is a very personable guy as were the employees he had working on my project. They answered any questions I had and I enjoyed the worthless banter I had with his son Aaron. We even sat down a played guitars together for a few minutes before they departed for the last time.....or was it, Aaron? I stated I would not hire them again because I'm pretty sure I won't have too. The waterproofing aspect of the work they performed comes with a 25-year transferable warranty, at least I think I read that somewhere? I stated N/A on the price because as I stated earlier, I honestly have nothing to compare it to as far as other estimates or contractors. However, knowing the next homeowner will not have to deal with the same issues I had to deal with after only 15 months lets me know I did right by them! Pay it forward! p.s. I did suggest to Mike that he ensures to make any prospective customer aware of any outliers they may be responsible for after their work is completed. There were some electrical issues that weren't discussed or addressed and I would have been better prepared to absorb the additional costs to hire an electrician had I known before the project was started.

Work was excellent. They did a very good job. They explained what they're doing. They took care of everything. Makes sure everything is clean. I would recommend them.

Went with another company to try a less expensive option but will contact Mike in the future if I need other foundation work or this doesn't work.

At this point I am a bit upset! And another pointless conversation is not a solution. I have been patient and I paid my bill. But I am not so sure I got the quality that I thought I was paying for when I contracted ARW. After all the whole point of this project to get water away from the house and as it is now it is ponding along a large section of the foundation.

I purposely waited about a year to provide this review so that I could test the job in all seasons. We are very pleased with the job Matt and Cory did. We previously had quite a bit of seepage around the perimeter of the basement--never standing water but enough to make it impossible to take full advantage of the space. Nearly a full year later, we've now experienced everything weather-wise and we have been completely dry. The damp, musty smell is completely gone. The owner, Mike, personally inspected their work and kept in constant touch via text. We were scheduled in a timely fashion, although had a delay due to weather (not their fault). It was a big job, and the weather was extremely hot and dry, so the work took awhile, about 9 days if I recall correctly. Everyone was very professional, and we are happy with the outcome.

the provider was honest about impact to landscaping, and set expectations about the pace of the work.

When Marty arrived, he was apologetic because he was 4 minutes late, which of course, was no big deal to me! As a woman meeting an unknown man at our property, I can say he did a great job of setting me at ease. (Knowing he represented an Angie's List Super Service Award winning company that also had an A+ Better Business Bureau rating helped, too! Marty listened intently, asked intelligent questions, treated me very respectfully and professionally, and answered my concerns with obvious top-notch knowledge of his subject. He requested to see the inspection report prior to going down into the crawl space, and explained some terms, (only when I asked), that were unfamiliar to me. He also masterfully did a "non-salesmany" job of explaining the strengths of ARW for just this kind of job. After this quite educational discussion, he put on his special crawl space gear, (so as not to leave dirt all over our house when he came back up, like the buyer's inspector had done), and descended into our wet crawl. I heard him down there navigating the entire crawl space perimeter, banging on boards and taking pictures etc.. He was down there inspecting and analyzing for close to an hour! (The other two companies, when they came were down here for no more than half an hour each!). I could tell he was doing a really thorough job. Based on his and my previous discussion, I could tell he was a man of integrity representing a company that strives to deliver excellence and value to its customers. I could tell I could trust his judgement as to what we would need to do to fix the problems. When he came back up, he had digital pictures and educated opinions regarding what needed to happen and why ARW's particular way of waterproofing would be the best. Turns out, they also had an unbeatable warranty on not only the work and equipment, but they also subcontract the mold remediation to a company that offers an incredible renewable (free) warranty. I shared with Marty that, since we were selling, we wanted the work done well, but we didn't want to lose all our profits either. He expressed that they understood and would do all they could to earn our business. I was sold....except we didn't know the price yet! When we got all three estimates in front of us, ARW was not the cheapest. However, it was in the ballpark of the others, yet offered WAY more value in terms of the technology used, the transferrable warranties offered, and the warrantied bonafide mold remediation (instead of just some bleach treatment). After we reviewed everything, we had some more questions. Mike, the owner, unbelievably called us back on his personal cell phone that evening and patiently and cheerfully discussed all of our questions. He thought through some ways they could pare the price down a little to get it closer to our desired budget. We found him very educated regarding his field of work, and thoroughly enjoyed talking with him, just as we had Marty. Our realtor brought the numbers and estimates back to the buyers and let them know our strong opinion that ARW would be the best company to hire. We said we believed in ARW so much, we would even be willing to pay more than our previously agreed upon portion, if the buyers were to decide to hire them. Our buyers decided they wanted the peace of mind that true mold remediation would bring, and they wanted all the other benefits too. So, we all agreed on our terms and last Friday, the sale went through! Hurray! Thank you to Angie's List for offering trustworthy companies for members to choose from when hiring various jobs. Thank you for having your Super Service Awards so we know who are the best of the best! Thank you for advertising to consumers in such a way as to let us know other good things about your endorsed companies (like BBB ratings etc). Thank you for your commitment to excellence so that we can trust the companies in your membership. Thank you to ARW's Mike and Marty for being great examples of how to do business and how to truly serve your clientele. Your communication skills, knowledge of your subject matter, ongoing educational commitment to growing in that know-how, and your willingness to work with your customer's various time lines and financial limits, are all reasons you deserve success. I understand the work at our former property starts next week, and I have no doubt our buyers are in great hands. I am sure they too will be jumping at the chance to write one of these positive reviews!

Crew of one person, Corey, arrived on time and worked very hard all day to complete the job. We reviewed the work to be done and it compared very favorably to the work order that Corey had, which is nice. He got right to work. It was a cold, windy and at times rainy day. He was very professional and thorough at all times, when I spoke with him. I was very surprised he was by himself, but he explained his coworker called in sick and he wanted to get the job done and felt he could do it. He was correct even though it might have been a little easier with another set of hands. He did an excellent job and I would highly recommend ARW.

I own a house built in 1870. I had foundation problems concerning water channeling in from outside. Over the years it had become a chronic situation. I found ARW on Angie’s List. The company had very good reviews.I want to add this review for the excellent job they did for me. ARW fixed my basement within the time schedule they gave me. The cost was extremely reasonable. The work ethic was fantastic. In the time between the completion of the project and this review we have had two heavy storms come through and the basement remained completely dry.I highly recommend this company and will gladly use them in the future if the need arises. I arranged an inspection. Martin Mainzer met me at the house at the time I arranged.After inspecting the situation with me, he took measurements and photos and sent them to the owner, Mike Bird. Mike insisted on arranging a time the next day to come and see the basement himself. He felt my situation was not the norm. We discussed the options.Regular pier support would not work well because the foundation is made of limestone boulders and rocks. The upward pressure of the piers could cause problems with the limestone. Traditional underpinning was called for. Mike explained the process and I found out not many companies do not like to or won’t take on this kind of job. Mike gave me an estimate and a time schedule. The crew that came out to do the job was run by Jay Sawers. Mike came by with Jay on the first day and introduced the crew. We all went over the project and what to expect. Jay and Brandon began the task. I was impressed with several things about the crew. They kept me notified of ant change or delay in the process. An attribute that is hard to find with contractors these days. The project: The foundation would be supported using traditional pier support. That consisted of regularly spaced holes dug down without machinery at a 45 degree angle. Rebar was inserted into the concrete that filled the holes and then a retaining wall was built with the rods embedded in the walls. One continuous wall went down the front west side and the front wall in the trouble corner. In addition they dug down outside the wall and put in a French drain. A French drain was also put down the opposite side of the house were running water was starting to cause similar problems. The downspouts on both sides of the house were run under ground past the foundation and into drain boxes set on the edge of the lawn about 20ft from the house. The amount of concrete needed for the project exceeded the original estimate but I was not charged extra. The original plan called for the dirt being excavated from the basement to be used to grade the flower beds on the side of the house. My wife asked them not to because the lack of soil nutrients would damage her gardens. The put the dirt in an area my wife wanted it and agreed to use topsoil in the gardens. This is an item not covered in the original estimate and I was fine with paying the extra cost. I was not charged. They used a small cement mixer outside the basement and used buckets to bring down the concrete. Consequently, there was cement on the ground around that area. They cleared all of the concrete and put top soil down there as well. Thanks to everybody at ARW Martin, Mike, and Jay. and Brandon.

I signed up through Angie's List for a 10-point inspection of my home's foundation because I was concerned about water standing around my house after heavy rain. I was also concerned about possible water collecting in my crawl space. The response from this company was very quick, and the inspection was scheduled at my convenience. The gentleman who came to complete the inspection was courteous and personable. He walked around the house with me, then went into the crawl space, and completed the inspection. He then sat down with me and went through each point of the inspection, explaining in detail what problems might arise from each of the areas inspected. There was no hard sell for any of the services which his company offered to remediate any of the potential problems. In fact, he stood up to leave when he was finished explaining the inspection, and I then inquired about the service which I was most interested in having his company perform, which was burying my downspouts. He sent me a detailed email proposal the next day, and I signed and returned it within 24 hours. Within two days the underground utility service had been contacted, my utilities had been marked, and my job put on their work schedule. The whole process has been handled very professionally, and I look forward to writing an additional review once the job has been completed.

ARW managed to get to us sooner than we thought, thank goodness. Because there is a lot of rain in the forecast. They explained everything and did a great job so far. They are finishing up tomorrow. The trenches they dug for the runoff pipes were done neatly. They dug up the grass and put it back so you can barely tell anything was dug up. It is raining now. Fingers are crossed that this will take caremof the problem. If not, ARW will come back and do more for us. We appreciate them going with the less expensive solution.

I knew of a problem I had and decided to contract them to work on the problem. I have two downspouts that go underground and connect to storm drains that do not work well. Part of the underground drain has broken and another part has come to the surface. Mr. Mainzer did a very detailed examination of the issues and wrote a detailed work order to address the problems. I signed a contract to have them do the work and am waiting to get it scheduled. Today is 3/25/16 and they haven't called yet to schedule the work, so I sent them a message through Angies List asking them to contact me next week after Easter to schedule.