Advanced Restoration & Waterproofing

Never contacted me

The gentleman was very nice and professional. He knew his stuff very well.

Mike Bird came to our house and performed a thorough inspection of our basement and exterior foundation, including gutters and down spouts. He also discussed each finding and recommendation with us and made sure that we understood the alternatives. Mike also prepared a proposal for the items needing attention. He was prompt, courteous, and very knowledgeable.

The inspector, Luke, was great. He examined the outside foundation and walls of the house and then did an inspection of the crawl space. He took pictures of all the areas and showed me everything he had found. We did not need any work done to the foundation or crawl and the water backup had not done any damage. They recommended that we have the old vapor barrier removed and replaced. We ahd been told the same thing when we bought the house 18 months ago. Once we decided to do the vapor barrier ARW was able to schedule a crew to come out the next day to install. They did a great job, answered all my questioned and cleaned up everything. They were very honest and up front about everything. They could have easily tried to tell me we needed more work than we did but they did not - they told and showed me what it looked like and did not try to do anything unnecessary.

The person that came was very professional and on time. The price was a little higher than my other quote. The other quote did a little more and that is why I chose the other one.

To pay $50 to have them look at something that they did not even specifically inspect seems like a waste of money. I would not advise to have them do this inspection for this amount of money.

Obtained discount from Angie's List to have 14 point inspection of foundation/basement. Contacted company who promptly scheduled a date and time that fit my work schedule. Inspector was prompt, took his time in going through check list. When he left, we felt much better about the status of our home.

About 2 months ago I purchased Angie's List Big Deal for crawlspace inspection and mildewcide treatment. Inspection was done on April 23, recommendations were to replace the sump pump pit, replace vapor barrier, and clean out debris. Also a leak in a pipe was noted probably from furnace drain. Inspector Luke contacted the owner Mike with his recommendations. I then talked with Mike who said his crew might be able to come out in 2 days to get the job done, since they were working in the area. They showed up on that day and first checked the leak. Actually found 2 leaks and fixed them at no extra charge. Did the rest of the contracted work in less than half a day with several crew members working. After they finished, I checked the crawlspace and everything looked good. I would recommend this company mostly for prompt and professional service.

Mike had excellent communication with me before, during and after the project. Wish that all contractors had his communication skills and willingness to listen to their customer. The work was done when scheduled and Mike went over the finished work with me and made sure everything looked good. We've had 2 modest rains and so far no water has come in the basement. Hoping it holds up and fixed my issue during the next downpour. Go with these guys. They treat you right.

He is restoring water damage to my home. He is putting in a drainage system in. Very patient and nice. Explains everything he does before he starts. He is giving me a better price because the insurance company isn't helping. Even tried to help talk to the insurance company, when he has personal things going on.

Excellent crew was friendly, professional, clean.All debris out of the crawl, cleaned up, replaced sod from outside can't tell if they were ever here.

Mike and the crew came earlier than scheduled; he had called first to let me know that he was on the way. The team removed the construction debris from the crawlspace, put down the encapsulation, fixed the sewer discharge crack, and sprayed the mildew treatment. I think it took about 3 hours (not sure exactly) They were able to bring in all of their supplies by way of a door directly to the basement so they did not have to track through the house. They were efficient and cleaned up the area. They took all of the construction debris with them. Before they left, Mike wanted to be sure that I was satisfied with the work. I told him that I was.

They were very friendly and courteous and very professional and knowledgeable. When they finished they cleaned out all the debris and left over building materials in the crawlspace, replaced the sod. If I didn't know it I would never know they were here. I would not hesitate to use them again or recommend to friends and family.

I was impressed that it was the owner himself who came. I would use their services if I decide to have this work done.

I had a contract signed on 10/3/11. He did not complete the job he was hired to do and I filed a court order in Morgan County. He threw the debris from the soffits on the ground. He hired a subcontractor to place the new guttering up. I paid him to do so but he didn't pay her so I in the end had to pay for 2 guttering jobs. That company had to put a lean on my house because Mr. Bird didn't pay them the money. I could not reach him by phone and he would not come back to finish the job. He said he would bring a dumpster to remove the trash, he did not do so. He took some new lumber away that he bought for my job and did not return it. The job was $8373.00 and Mr. Bird did not complete. I am very displeased with the entire experience and this was unacceptable work. I am asking for $4099.00 and I paid him $8373.00 in court. The guttering was $972.00 that he did not pay.

They are pretty good. They had some problems on the project. They had to do a considerable amount of extra work, which did cover within the contract.

Done in excellent time to our satisfaction. Follow-up was even helped out with problem not their own. I was very pleased with service

I highly recommend Advanced Restoration.

During heavy rain we would receive water in bedroom closet on lower level of house. Called Advanced Restoration & Waterproofing who provided free estimate. They replaced sump pump, installed new discharge pipe, replaced crawl space door and treated for mold in crawl space. Closet has been dry since work completed! Mike Bird was very courteous & professional providing estimate and completing job. Would recommend this company!

Mike worked with me the make the job go well. Exceeded expectations,

The company was prompt, they showed up when they said they would be here. They did high quality work. They also worked at a decent price. they were a very professional company.

The crew showed up at their scheduled time, kept a very clean work area, and was very organized, over all. The owner, Mike Bird, showed up several times through out the job to observe the progress, answer any questions that I had, and treated all of his employees with a great deal of respect. The work was completed within the time frame that was first explained when I hired this company, and in fact was faster! Mike followed up several times after the work was completed, for which i was very appreciative. I would recommend this company to anyone that needs the services they provide.

We called them and they came out that same day to give us an quote on waterproofing our leaky basement. The salesman took a look at the basement and took some measurements. Then we sat down and he explained to us what they would have to do to waterproof our basement, in great detail. We said OK and they started work in less than a week. The first day they had to use a jack hammer to bust up the concrete all around the walls so that they could install the weeping tiles. The second day, they cleaned out all the busted up concrete from the day before and they had made a 12 inch wide and 12 inch deep trench all around the walls of our basement. The third day, they drilled weeping holes in the bottom of the walls all around the basement and installed the weeping tiles and then put crushed rock on top of them. The last day, they installed two sub-pumps with battery back up and replaced the concrete that they had took out earlier that week with new.

Went well, with the work finished in 2 days instead of 3. Did all work discussed in contract.

The sill plate work was fraudulent. Advanced Waterproofing actual nail up boards to make it look like the work been completed. I didn't know much when I started but did some homework and found out the the house wasn't even jacked up. On the other side of the house scabs of wood were nailed in between the floor joist. The floor joist of which were sitting on the concrete block. Mike told me this was an "acceptable technique". In the pictures; new wood nailed to the old wood & cut out not even resting on the support block. I paid $8,000 for my crawlspace to be dry. Now even with a dry summer is has 1" to 6" of water laying in the middle of the crawlspace. I've had 4 contractors come out and all say this work was poorly done. I attached pictures. Mike tried to tell me this water was from condensation for my copper pipes and that I should replace them with PVC. You can't see it but there is more water underneath the "vapor barrier" than there is above it.