Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

S.O.S. Carpet Cleaning, LLC

Carpet Cleaning, Water & Smoke Damage

About us

Owner operated. Angie's List members receive $10.00 off service of $80.00 or more.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Carpet Cleaning, Upholstery Cleaning, Spot Removal, Odor Removal, Water Restoration

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.826 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
0%
3
0%
2
8%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 1-25 of 26 reviews

Terrie D.
07/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Did a great job. We had many pet "boo-boos" and they were able to make our carpet look fresh again. Will definitely use them again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jay Z.
12/2015
5.0
carpet cleaners
  + -1 more
The service was great. Easy to schedule a convenient appointment. On time. Did an excellent job plus explained things about the cleaning. Price was reasonable and in line with estimate. Offered to come back at no charge if we noticed any concerns emerge. Carpets look great. Took out some difficult stains. Would readily recommend them.
Description of Work: Clean carpets in 4 areas and spot cleaned other

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Kevin B.
11/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned the lower room in our home. Was very professional, right on time, and did a fantastic job. I would certainly recommend them to anyone needing carpet cleaning done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Kirsten S.
09/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I had my family room and 4 bedrooms, one which was very large cleaned. Job was done well, as scheduled. Was warned the berber in the family room might have spots that bleed up and that he would come back within 7 days for free if there were any problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from S.O.S. Carpet Cleaning, LLC
Thank you so much for taking time to give us such a great review. Let us know if any spots come back for sure. 😊 Have great day and we look forward to working for you in the future!!

Daniel H.
07/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Service was excellent, showed up on time, did great work cleaning out stains I thought could not be eliminated. They cleaned up the whole house for this cost (great room, dining room, 3 bedrooms, and a porch), which I considered very reasonable. I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$254

Candace I.
06/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Great experience. Felt like we were in capable hands.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114

terri K.
01/2015
5.0
carpet cleaners
  + -1 more
My experience with them was excellent. They respond promptly and are always on time. They do what they say and they go above and beyond. I would recommend them, for sure.
Description of Work: They cleaned our carpets in two rooms and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

GauravKumar M.
06/2014
2.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro
$70

Enid B.
06/2014
5.0
carpet cleaners
  + -1 more
I am very please with the results. This is the first time we have had our carpets cleaned, I believe the carpet is approximately 13 years old. The carpet looks like new! I couldn't ask for better service, information, and results. If you need your carpets cleaned this is definitely the service to use!
Description of Work: Clean carpets and 3 area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$229

Patricia M.
04/2014
5.0
carpet cleaners
  + -1 more
Tim arrived on time and introduced himself immediately. We walked throughout the house so he could get an idea on our needs for cleaning the carpet. He explained what he would be doing as far as a pre-treatment and the cleaning process. He showed me the difference between the cleaned carpet area and the dirty areas, and I could tell immediately that he was doing a great job. We have an older dog and and two older cats, so we have accidents on the carpet, and vomiting, which caused a lot of and quot;clean-upand quot; spots to appear prior to Tim cleaning. All of those spots were gone, as well as the traffic areas from the front door down the hallway. It looked wonderful when he was done. He did explain about wicking, and we did have that occur. I called them within the week following and he returned right away and re-cleaned the area in front of the couch, as well as touching up two new animal and quot;accidentand quot; areas that occurred right after the carpets were cleaned. The only reason I gave them a B regarding responsiveness, was that I had emailed the company through the website and no one returned my email, or contacted me to schedule an appointment. I then did a follow up phone call and an appointment was scheduled right away, and she did apologize and stated she would go back and check the website. Overall, I was extremely pleased with the end-product and would definitely use them again and recommend them to friends and family.
Description of Work: Cleaned carpet throughout house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$159

PHILLIP S.
03/2014
5.0
carpet cleaners
  + -1 more
They did exactly what I was looking for, the rooms look much better now. I will definitely use them again when I need carpets cleaned.
Description of Work: Cleaned 3 small bedrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Jill L.
01/2014
5.0
carpet cleaners
  + -1 more
Very professional in all aspects. I felt very comfortable leaving my home while cleaning was done. He was prompt and efficient.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from S.O.S. Carpet Cleaning, LLC
Thank you for your review [member name removed]!! We truly appreciate you and glad to know we made you feel comfortable!

Michael L.
10/2013
5.0
carpet cleaners
  + -1 more
I called this morning, and was hoping we could get him to come to clean our carpets. It was a very short notice, but we needed it done this weekend. Tim showed up exactly when he said he would be here. Very professional, in everything and in everyway. Tim used plastic covers that went over our corners of the door frames to protect them. He did an AWESOME job on our carpets. We had two spots that we thought would never come out. Now it is completely gone! We intend into recommend SOS to everyone that needs their carpet cleaned. We will be having him back every six months! THANKS so much SOS!
Description of Work: Tim cleaned 5 rooms, a closet, and two runners.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124

Response from S.O.S. Carpet Cleaning, LLC
Wow! Thank you for such an awesome review! We truly appreciate that you took the time to post this and look forward to having you as a continued customer.

JOAnn H.
09/2013
5.0
carpet cleaners
  + -1 more
Tim has worked for me for the past several years doing carpet cleaning in both my home and my rental properties. He is honest, diligent in his work and has always done a superior job getting even the most soiled carpets clean. He always gets the work done in a timely manner and is pleasant to work with.
Description of Work: Tim cleaning all the carpeting in our condo as well as 4 area rugs and a chair cushion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from S.O.S. Carpet Cleaning, LLC
We have very much appreciated working with you!!! Thank you for such an awesome review!

Krista K.
07/2013
5.0
carpet cleaners
  + -1 more
I've used them several times, and they always do a good job. They are detail-oriented, charge fair prices, and are highly responsive.
Description of Work: They've cleaned carpets at my rental properties as well as my personal residence.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from S.O.S. Carpet Cleaning, LLC
Thank you for the awesome review! We truly appreciate you and look forward to working with you in the future.

Bill T.
07/2013
2.0
carpet cleaners
  + -1 more
They did a good job, and everything turned out well with the service.
Description of Work: They cleaned my carpet.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0


Response from S.O.S. Carpet Cleaning, LLC
I was sad to see that you were happy with our service but gave received an overall of a D. If there is anything we can do for you in the future or to help grade us better, please let us know. Being an owner operated small business, we are always looking for ways to better improve our services and keep our customers happy.

James T.
07/2013
5.0
carpet cleaners
  + -1 more
Everything went well. They did a good job with the cleaning, and we had no issues with the work.
Description of Work: They cleaned our carpets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from S.O.S. Carpet Cleaning, LLC
Thank you for taking the time to review us. We appreciate your business and look forward to working with you in the future.

Patti D.
07/2013
5.0
carpet cleaners
  + -1 more
They clean my carpets about four times a year, and they always do a wonderful job. The technicians are friendly and professional, and the prices are very competitive. I would highly recommend them.
Description of Work: They cleaned the carpets in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from S.O.S. Carpet Cleaning, LLC
Thank you very much for your glowing review! Customers like you have helped us continue to grow as a locally owned and operated company! If there is anything we can do for you in the future, please let us know.

Joyce H.
07/2013
5.0
carpet cleaners
  + -1 more
They were quick, knew what they were doing, and did a thorough job. Ultimately, everything turned out great.
Description of Work: They cleaned my carpet for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from S.O.S. Carpet Cleaning, LLC
Thank you so much for taking the time to review our company. We appreciate your business! If there is anything you need in the future, please let us know.

Wendy H.
07/2013
5.0
carpet cleaners
  + -1 more
We have them out twice a year, and it's always a good experience. They are honest, prompt, and do good work. We enjoy their services so much, in fact, that we recommend the company to anybody looking for a carpet cleaner.
Description of Work: They cleaned our carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from S.O.S. Carpet Cleaning, LLC
We truly appreciate that you gave us such a great review! Make sure your referrals are giving us your name and you will absolutely love our referral program! Let us know if there is anything we can do to better serve you in the future.

Sam B.
07/2013
5.0
carpet cleaners
  + -1 more
They were very professional, had a competitive price, and did good work.
Description of Work: They cleaned my carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from S.O.S. Carpet Cleaning, LLC
We appreciate that you took the time to give us a review! Customer satisfaction is what has helped us continue to grow our company. If there is anything we can do for you in the future, do not hesitate to let us know.

Sharie B.
07/2013
5.0
carpet cleaners
  + -1 more
They were quick to respond, and they did an excellent job with the carpet because they were able to remove old stains from it. They also seemed very concerned about my satisfaction with the work which I appreciated.
Description of Work: They cleaned a very old carpet for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from S.O.S. Carpet Cleaning, LLC
Thank you for taking time to review our services. Satisfaction is our number one goal for our company and we are happy to hear that we succeeded. If there is anything we can do for you in the future, please let us know.

Andrea B.
07/2013
5.0
carpet cleaners
  + -1 more
Everything went well. They were quick to respond and did a good job with the cleaning.
Description of Work: They cleaned the carpet in my daughter's house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from S.O.S. Carpet Cleaning, LLC
We truly appreciate hearing that you were happy with the services that you received when we cleaned your daughters house and more importantly, for taking the time to write a review. Let us know if there is anything we can do for you in the future.

Jerry and Ann W.
06/2012
5.0
carpet cleaners
  + -1 more
On time; courteous; friendly to our little-but-loud dog. I just wish we had done this sooner!
Description of Work: Tim cleaned 5 carpeted room. They now look 100% better!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$134

Response from S.O.S. Carpet Cleaning, LLC
We are so happy to hear that you were pleased without services.Being a service industry, we pride ourselves in maintaining customer satisfaction and hopefully exceed expectations. We look forward to working with you, and your little dog too, in the future.

Jodi B.
10/2011
5.0
carpet cleaners
  + -1 more
The service went great. Mr. Buckner even educated me some on previous damage that was done to my carpet and whats the best for spot cleaning. He started with a pre-treatment all over the carpet. Then he if there was furniture in the area he was cleaning, he would move that and then move back and place on blocks. Mr. Buckner was very professional, educating, and friendly while doing his work. He also left a guarantee that if any stains return within time frame he will return for free and redo carpets. I will definitely reuse S.O.S. Carpet Cleaning Again!
Description of Work: Mr. Buckner cleaned the carpet in my hallway upstairs, stairway, and living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$79

Response from S.O.S. Carpet Cleaning, LLC
Thank you so much for going above and beyond on your review of our services. The detail that you went into was appreciated more than you know. It pleases us to please our customer! In the service industry, we want our main goal to be in customer satisfaction. Without customers like you, we would fail. We look forward to working with you in the future.
    • 1(current)
    • 2

Contact information

8105 N Oak Flat Rd, Muncie, IN 47303

SOSCarpetClean.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Water & Smoke Damage

FAQ

S.O.S. Carpet Cleaning, LLC is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

S.O.S. Carpet Cleaning, LLC accepts the following forms of payment: Check
Yes, S.O.S. Carpet Cleaning, LLC offers free project estimates.
Yes, S.O.S. Carpet Cleaning, LLC offers eco-friendly accreditations.
No, S.O.S. Carpet Cleaning, LLC does not offer a senior discount.
Yes, S.O.S. Carpet Cleaning, LLC offers emergency services.
No, S.O.S. Carpet Cleaning, LLC does not offer warranties.
S.O.S. Carpet Cleaning, LLC offers the following services: Carpet Cleaning, Upholstery Cleaning, Spot Removal, Odor Removal, Water Restoration
Ask for details

Contact information

8105 N Oak Flat Rd, Muncie, IN 47303

SOSCarpetClean.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed