Mr. Rooter Plumbing of Muncie & Anderson

Drain Cleaning, Plumbing, Sewer Cleaning,

About us

At Mr. Rooter® Plumbing, we prioritize every customer’s unique needs in Muncie, Anderson, and surrounding areas. Whether you’re dealing with a minor sink clog or a damaged sewer line, you can rely on Mr. Rooter to handle your plumbing needs—day or night—without ever charging overtime. Our combination of professional service, quality products, and honest, upfront pricing makes Mr. Rooter the best choice for plumbing services. From clogged drains and sewage backups to frozen pipes and leaking water heaters, we’re ready for any emergency. Using advanced tools like camera inspections, we provide expert diagnoses and efficient solutions, whether it’s HydroScrub® drain cleaning or trenchless pipe repair. Trust Mr. Rooter to fix it right the first time—with a smile. Call us today!

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

Everything plumbing related in a home or business including but not limited to: Showers, Toilets, Faucets, Sewer Lines, Waterlines and shut off valves, Any and all Pipe Repair, Water Heaters & Water Softeners, Trenchless Excavation, Sewer Relining, Septic pumping and repairs, Septic Installations, HydroScrub

Services we don't offer

Shower Base Installation and Shower Surrounds

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

3.85 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
0%
3
20%
2
0%
1
20%


Rating CategoryRating out of 5
quality
4.3
value
2.5
professionalism
4.0
responsiveness
3.8
punctuality
4.3

Filter reviews by category

Showing 1-5 of 5 reviews

Philip G.
09/2017
5.0
plumbing
  + -1 more
They are way overpriced. No, I would not use them again because of the price.
Description of Work: Plumbing

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$100

Rick D.
08/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

John S.
08/2015
1.0
drain cleaning
  + -1 more
Monday August 24th my wife, attracted by a $40 coupon, placed an order to have kitchen and bathroom faucets installed. For approximately 2 hours on August 26th, the Mr. Rooter technician, Jason Bailey worked on the job. Before any work could be done, however, a total final cost of work had to be calculated. This cost came to $580.00. Aghast at this price I reduced the order to work on the kitchen sink only, so reducing the cost to $400.71. As work proceeded Mr. Bailey discovered that the old drain assembly could not be fitted to the new sink unit. Therefore a further work order charge to install a new drain assembly had to be calculated. This charge came to $190.59. Mr. Rooter does not separate out the cost of parts from labor on its invoices. This way the company can hide the absurd disparity between extortionate labor charges and the cost of parts. I have since priced the PVC parts used for the drain assembly and estimated the cost be $23.93. If Mr. Bailey had used metal parts for the drain assembly, as was requested, the cost of parts to Mr. Rooter would have been several times more. Instead the cheapest parts possible were used. The sink trap doesn?t even have a clean out!! On completion of the work Mr. Bailey asked me to check out the work. I questioned the leak in the faucet and was assured that remnant capillary water had to take time to drain out. But, the faucet continued to drain continuously. Mr. Bailey was called back. He informed me that the hot water seal in the handle was faulty and had to be replaced which he would do for something in excess of $200.00. The following day I uninstalled the kitchen faucet and installed a new replacement myself ? the cost $151.94. The real cost to Mr. Rooter to repair the old faucet could not possibly have been more than the cost of a site visit, a new seal (generous estimate $25.00) and 10 minutes of labor. At each step of the way, as the work was broken down into separate sales contracts, I was asked to sign an agreement threatening that if I didn't pay for the work when completed, I would face legal action including possible "legal ownership rights to your home." What business practice could be more draconian? The whole experience of this repair service can be summed up as nothing less than predatory gouging. And the moral to this sorry tale - don't be fooled by coupon promos.
Description of Work: Installed a old faucet and a new drainage assembly in new the kitchen sink. Evaluated but did not repair hot water seal in the faucet.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$551.3

Melinda M.
02/2015
5.0
drain cleaning
  + -1 more
I think the price was reasonable. It may have been a little on the high side. They had to get somebody else in to do the ceiling. That was the part that was a little expensive. They were professional and knowledgeable. They took care of us.
Description of Work: Mister Rooter fixed a leak in our ceiling coming from the upstairs bathroom. They removed some of the ceiling, fixed the leak and replaced the ceiling.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paulette F.
04/2014
3.0
drain cleaning
  + -1 more
I was initially happy with their work. They explained all the problems with the drains and gave me an accurate estimate. They finished the work in a timely and professional manner. The issue is that the work was done in the winter when the ground was frozen and snow covered. I have spoke to them several times in the past 3 weeks now that the ground is thawed and have been given dates they would come out and repair the groundwork. I have several holes in the yard, one being almost 3 feet deep. I have been scheduled for repairs but to date they have not been done. I'm told each time that they encountered a job that took longer than expected. If they do the repairs I will come back and amend this review. But at this time could not recommend this company.
Description of Work: cleared obstructed drains

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
3.0

$3,500

    Contact information

    2041 W Enterprise Dr, Muncie, IN 47304

    http://www.mrrooter.com/muncie/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    PC88700701

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Drain Cleaning,
    Plumbing,
    Sewer Cleaning,
    Natural Gas Lines,
    Drain Pipe Installation,
    Water Filtration and Softening,
    Water Heaters

    FAQ

    Mr. Rooter Plumbing of Muncie & Anderson is currently rated 3.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 7:00 PM

    Tuesday: 8:00 AM - 7:00 PM

    Wednesday: 8:00 AM - 7:00 PM

    Thursday: 8:00 AM - 7:00 PM

    Friday: 8:00 AM - 7:00 PM

    Saturday: 8:00 AM - 5:00 PM

    Mr. Rooter Plumbing of Muncie & Anderson accepts the following forms of payment: Check,CreditCard,Financing Available
    Yes, Mr. Rooter Plumbing of Muncie & Anderson offers free project estimates.
    Yes, Mr. Rooter Plumbing of Muncie & Anderson offers eco-friendly accreditations.
    No, Mr. Rooter Plumbing of Muncie & Anderson does not offer a senior discount.
    Yes, Mr. Rooter Plumbing of Muncie & Anderson offers emergency services.
    Yes, Mr. Rooter Plumbing of Muncie & Anderson offers warranties.
    Mr. Rooter Plumbing of Muncie & Anderson offers the following services: Everything plumbing related in a home or business including but not limited to: Showers, Toilets, Faucets, Sewer Lines, Waterlines and shut off valves, Any and all Pipe Repair, Water Heaters & Water Softeners, Trenchless Excavation, Sewer Relining, Septic pumping and repairs, Septic Installations, HydroScrub
    Shower Base Installation and Shower Surrounds

    Contact information

    2041 W Enterprise Dr, Muncie, IN 47304

    http://www.mrrooter.com/muncie/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    8:00 AM - 5:00 PM