LOWE'S OF MUNCIE

We purchased an American Standard tub and surround along with a new Delta faucet. One of the in-house installers from Lowe's of Muncie showed up late on the day of installation and began the tear out. He returned late in the morning the second day to install the new tub and surround. It was obvious he was in a hurry. The drywall was damaged around the tub during removal and he literally slopped drywall mud around and called it good! I wish I had a picture to shame this big box installer. I ended up requesting another installer to fix the issue. The Muncie store delayed any action for nearly three months, as they wanted the same installer to return and I refused. They finally had an installer from the Bluffton store come down at my request. He was alarmed at the horrible job that had been done and said the entire tub/surround would have to be ripped out for him to start from square one. Another tub set was ordered and the installer from the Bluffton store did a professional, great job. I will never have another installation done by the Muncie Lowe's store.

unknown

We are selling our house and needed a stainless steel dishwasher to match the rest of our appliances. They were out of the one we needed and it is their policy to not sell their floor model. Without any begging, the manager realized our need and not only sold us the floor model but also discounted it.

We don’t live in Muncie. My son lives there. We visited Lowe’s while we were spending some time down at my son’ house. Their service was good. We can return the things there. I would go back there if needed.

From the appointment to measure to the installation all workers were on time and very professional

Contacted Lowe's because they had an installation sale of $99 per window. The measurements were taken and estimate given the same day. Windows had to be special ordered and it took about a week (just as we were told). Installation was complete within 2 weeks of the initial call.