About us
Business highlights
65 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Free Estimates
YesWarranties
YesEmergency Services
YesAccepted payment methods
Reviews
4.628 Reviews
Showing 1-25 of 28 reviews
D. Keith D.
08/2020
plumbing, water softeners
+ 0 moreas scheduled . Installer was professional and helpful. very pleased
Description of Work: new water heater
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Yes, I recommend this pro
$1,099
Randall R.
09/2016
water softeners
+ -1 moreWe bought an iron-sulfur-manganese air-induction filter from AquaSystems. It has the word "Smart" in its title. (Sorry, don't remember the exact model.) It's a huge cylinder that stands maybe 5 feet tall. Mention that you saw a coupon on Angie's List, and they might reduce the price, which they did for us. Our well water was terrible, full of sulfur and iron. Our filter was installed by a well-qualified technician, and the sales staff seemed to really care that we were satisfied. Other plumbers and Culligan wanted to sell us a better softener, which wasn't what we needed. We have a Water Boss softener -- not the best, but it works. I called the corporate Aqua Systems HQ for help refining the settings on this filter, and they were very helpful. I asked several AquaSystems staffers what the media inside the tank is, and they said they didn't know. It's apparently some kind of trade secret. But I can attest that it works after having the tank installed for several months now. Culligan's equivalent iron-sulfur filter was way more expensive. This filter isn't cheap -- around $1,500 or more. But it made our drinking water nice and clear for the whole house. Culligan's equivalent is about $1,000 more, if my research is correct.
Description of Work: We needed an anti-sulfur device for our well water. After a lot of research, this was the solution.
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Yes, I recommend this pro
$1,500
Eric K.
06/2016
water softeners
+ -1 moreunknown
Description of Work: Price was way too high for a simple filter change. At least he showed me how to do it myself next time.
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$150
Eric K.
11/2015
water softeners
+ -1 moreunknown
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Yes, I recommend this pro
$115
becky B.
09/2015
plumbing, water delivery, water heater repair, water softeners
+ 2 morethey were very easy to work with regarding scheduling and were prompt and timely.
Description of Work: They came and adjusted the water heater in a rental unit that I own. It needed readjusted and checked when the number of household members changed. They came and set it and serviced it.
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Yes, I recommend this pro
Lesa E.
06/2015
water softeners
+ -1 moreIt was fine. For my prospectus, I really like the billing because I can pay that online. That's very convenient. They come when I call them. We haven't had any need for that. The quality of work was fine.
Description of Work: We had them out and they checked it. It was in one of our rentals.
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Yes, I recommend this pro
michael D.
06/2015
water softeners
+ -1 moreYes I used Aqua Systems.
Description of Work: I got one of those water softeners for them.
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Yes, I recommend this pro
Rebecca B.
06/2015
water softeners
+ -1 more.
Description of Work: .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Priscilla E.
06/2015
plumbing, water softeners
+ 0 moreunknown
Description of Work: They changed my water softener out for a new one, since the old one was not working properly and could not be fixed.
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Yes, I recommend this pro
Jeff B.
06/2015
water softeners
+ -1 moreunknown
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Yes, I recommend this pro
Chuck M.
06/2015
plumbing, water softeners
+ 0 moreunknown
Description of Work: Repair the water softener that we lease from them. It was taking care of in a timely manner. I don't remember the price.
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Yes, I recommend this pro
Douglas K.
08/2014
plumbing, water softeners
+ 0 moretheir water system took care of all my water problems including iron, rust, and smelly water...highly recomend them,....
Description of Work: installed new softner system
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Yes, I recommend this pro
Suann C.
06/2014
water softeners
+ -1 moreunknown
Description of Work: Repair man came out to examine on functional water softener system which had never worked properly from the beginning. When he informed me that I needed to replace the system as a result of the issue, I indicated I wasn't interested in the same system as it had not performed to my expectations. He continues to pressure me to buy a new system from him during the conversation. Although the service person was relatively punctual and appeared knowledgable, I did not like the continues pressure to buy their product with which I had already voiced my dissatisfaction. Would not recommend this product.
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$150
Response from Aqua Systems
Patrick M.
05/2014
water delivery
+ -1 moreWe have been purchasing our water there for about a year. They are a local and convenient company. They are even open on Saturday's.
Description of Work: We purchase bottle water at their store.
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Yes, I recommend this pro
Tom H.
03/2014
water softeners
+ -1 morecheaper monthly but they keep screwing up our billing not applying properly to our account over and over....
Description of Work: .
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Barbara H.
01/2014
equipment rentals
+ -1 moreWorks great and price is reasonable each month.
Description of Work: Water softener on demand is what we wanted and aqua systems had a rental unit.
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Yes, I recommend this pro
$250
Tom H.
09/2013
water softeners
+ -1 moreThey were fine. I have used them 3 times before and the service is always good. They have a drive through that you can go through to get rock salt without getting out of your car. The guys have always been very nice to me.
Description of Work: They installed a water softener.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Deborah H.
05/2013
water softeners
+ -1 moreIt was fine. I have been with them for about 5 years or so now. I would recommend them to others. I have always had good service from them.
Description of Work: I rent a water softener from them.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$17
Robert J.
05/2013
water softeners
+ -1 moreI have been satisfied with their service. I will continue us to use them in the future.
Description of Work: We rent our water softener from them and they service it about once a year.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$17
Allen C.
05/2013
water softeners
+ -1 moreThe service was average. I probably wouldn't use them for any future needs.
Description of Work: They installed a water softener.
| Rating Category | Rating out of 5 |
|---|
Response from Aqua Systems
Cathy H.
05/2013
water softeners
+ -1 moreI have been using them for years. They have always followed up on service, and I haven’t had any problems. The service technicians are very knowledgeable and knew what they were doing.
Description of Work: I purchased a water softener for whole house.
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Yes, I recommend this pro
$700
Benjamin Y.
05/2013
water softeners
+ -1 moreThey are ok. I wouldn’t recommend them to others.
Description of Work: We lease our water softener from them.
| Rating Category | Rating out of 5 |
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$17
Response from Aqua Systems
Nyal W.
05/2013
water delivery
+ -1 moreI like the local service very much. I am not too impressed with the new management out of town. I pay the bills locally when the water is delivered and I still get a bill mailed to me from out of town expecting another payment.
Description of Work: They deliver bottled water.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$14.5
Herb H.
05/2013
water softeners
+ -1 moreHe was good and very friendly. He gave us the different options and my husband ended up fixing it.
Description of Work: Our water softener wasn't working properly, so they did a consultation on what may be wrong with it.
| Rating Category | Rating out of 5 |
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| professionalism | |
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Yes, I recommend this pro
Sam B.
05/2013
water softeners
+ -1 moreIt has been a great experience. They are a good company.
Description of Work: I rent a water softener from them.
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Yes, I recommend this pro
- 1(current)
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Contact information
4021 N Broadway Ave, Muncie, IN 47303
http://www.ilovemywater.comService hours
Monday:
8:00 AM - 6:00 PMTuesday:
8:00 AM - 6:00 PMWednesday:
8:00 AM - 6:00 PMThursday:
8:00 AM - 6:00 PMFriday:
8:00 AM - 6:00 PMSaturday:
8:00 AM - 2:00 PMLicensing
Bonded
Insured
No License Required for Trade
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Water Filtration and Softening,
Plumbing,
Water Coolers,
Rentals - Equipment,
Water Heaters
FAQ
Aqua Systems is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 2:00 PM
Aqua Systems accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Aqua Systems offers free project estimates.
No, Aqua Systems does not offer eco-friendly accreditations.
No, Aqua Systems does not offer a senior discount.
Yes, Aqua Systems offers emergency services.
Yes, Aqua Systems offers warranties.
Aqua Systems offers the following services: Residential & Commercial Sales, Service & Installation Of Water Softeners, Drinking Water Systems, Reverse Osmosis Systems, Deionization Systems, Bottled Water, Water Coolers, Water Purification Systems, Water Conditioners, Water Filtration & Whole-House Water Treatment. Can Test Water Conditions.
Contact information
4021 N Broadway Ave, Muncie, IN 47303
http://www.ilovemywater.comService hours
Monday:
8:00 AM - 6:00 PMTuesday:
8:00 AM - 6:00 PMWednesday:
8:00 AM - 6:00 PMThursday:
8:00 AM - 6:00 PMFriday:
8:00 AM - 6:00 PMSaturday:
8:00 AM - 2:00 PM