Steve Queen did quality work and went the extra mile to make sure the problem was fixed, by checking every possible cause of the leak. I believe he will stand by his work.
Description of Work: They tore down and redid the brick on the top portion of my chimney to repair a leak.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
JOHN C B.
02/2006
5.0
chimney repair
+ -1 more
VERY GOOD. CALLED STEVE AND RECEIVED CALL BACK WITHIN TWO DAYS. AFTER SCHEDULING WORK, IT WAS COMPLETED OVER A TWO WEEK PERIOD. HAD SOME WEATHER CONDITIONS THAT DELAYED COMPLETION IN ONE WEEK.
Description of Work: REPLACED ENTIRE CHIMNEY AND REPAIRED ROOF AROUND CHIMNEY.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$925
DEAN & DEBRA W.
09/2005
5.0
masonry
+ -1 more
THOUGH STEPHEN QUEEN WAS OUT OF TOWN WHEN I INITIALLY CALLED, HE RETURNED MY CALL WHEN I WAS TOLD HE'D BE BACK IN TOWN. HE TRIED SEVERAL TIMES TO CONTACT ME AS I HAD ERRONEOUSLY LEFT MY FAX MACHINE ON AND HE COULD NOT LEAVE A MESSAGE. BY THIS TIME, WE HAD SECURED ANOTHER MASON AND I APOLOGIZED TO STEPHEN. HIS RESPONSE WAS VERY PROFESSIONAL AND KIND.
Description of Work: WE SPOKE ONLY ON THE PHONE.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
PHILIP T.
08/2004
2.0
chimney repair
+ -1 more
I WAS NEVER ABLE TO SPEAK WITH THEM IN PERSON, BUT THE IMPRESSION WAS HE WAS NOT REALLY INTERESTED IN DOING THE JOB.
Description of Work: I CALLED ONCE AND THEY RETURNED THAT CALL A WEEK LATER, STATING HAD BEEN OUT OF TOWN AND LEFT A MESSAGE. I CALLED AGAIN, AND THEY NEVER RETURNED THE CALL.
Rating Category
Rating out of 5
responsiveness
2.0
MARSHA R.
03/2004
5.0
masonry, chimney repair
+ 0 more
OVERALL A GREAT EXPERIENCE AND DID A GREAT JOB.
Description of Work: REPLACED BROKEN BRICKS THROUGHOUT HOME AND TOTALLY REPLACED 2/3 OF THE CHIMNEY.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MARGARET H.
09/2002
5.0
masonry
+ -1 more
HE DID VERY HIGH QUALITY WORK. HE WAS A REALLY, REALLY NICE MAN. HE WAS VERY COMMUNICATIVE WITH ME ABOUT EVERYTHING.
Description of Work: HE REPLACED SOME STONE ON OUR STEPS AND AROUND SOME COLUMNS. HE REPLACED THE STONE AND CEMENTED IT IN.
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*Contact business to see additional licenses.
Service Categories
Masonry,
Chimney Repair
FAQ
Queen Construction is currently rated 4.8 overall out of 5.
No, Queen Construction does not offer free project estimates.
No, Queen Construction does not offer eco-friendly accreditations.
No, Queen Construction does not offer a senior discount.
No, Queen Construction does not offer emergency services.