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Josh Smalling Roofing & Restoration Co

3.2(
5
)

Masonry, Exterior Painting, Garage and Shed Building,

... +11 more

About us

We are a full service restoration company, from content cleaning, rebuilding your home due to a large insurance loss, to flipping real estate, we can take care of it all. I will personally write the xactimate estimate for the insurance company to make sure that your property will be restored to the condition that it should be, in a timely manner. We do mostly insurance restoration work, where we will take the first insurance check as your down payment, complete the repairs, and collect the balance once repairs are complete, or whenever you receive your depreciation check from the insurance company. We do accept all major credit cards, and do charge a 3% processing fee unless the charge is greater than 10,000 dollars. We do not offer any type of financing yet, however we are working on that. We offer a great customer based referral program, where any job generated by a previous customer receives up to 500 gift card.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Full restoration services, rehab on rental property, real estate flipping, all aspects of construction and insurance work is welcome, we have lots of experience with insurance claims.

Services we don't offer

Handyman, or any job that is super small

Amenities

Warranties
Yes
Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

3.25 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
40%
4
20%
3
0%
2
0%
1
40%
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.3
responsiveness
2.3
punctuality
3.0
Write a review
Showing 1-5 of 5 reviews
William L N.
07/2016
4.0
masonry
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Kenneth R.
06/2016
5.0
house painters
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Jerry and Jennifer L.
03/2016
1.0
garage builders
  + -1 more
The estimate went fine it was very detailed. Then on February 7, I told him I was getting a partial check for the temporary repairs that he did. On February 17, he sent me an email and asked me why I wasn't going to use him. He said that he heard I was getting other prices. Which I informed him that I was getting other estimates so I had the option to choose which contractor I was going to use. I had also informed him that I was going to do part of the work myself as well. He informed me that's not how it works. He said, "This is why I make all my clients sign a contract before I give out insurance estimates for this exact reason." Then approximately on February 18, I call him and I told him I didn't want him to do the job. At this point he is trying to strong-arm us into keeping the contract with him even though that isn?t what I want. The only check he received was for the temporary repairs that he did previously. No other money has exchanged hands and no check has been issued to him.
Description of Work: He came out and gave us an estimate.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Josh Smalling Roofing & Restoration Co
Our Side the Story: I, Joshua D. Smalling was contacted on January 8th 2016 by the Complainant around 5:00 P.M. He said that a car had ran into his barn and he wanted my Company to stop by and take a look at it, shore up the site for safety precautions and until the adjuster could complete an estimate. We arrived at the location and waited for the firefighters to remove the car from the side of his barn. We then received approval from Complainant and we cleaned up the property and stabilized the site as requested by Complainant. On January 12, 2016, I was contacted by Complainant to write the estimate for Erie Insurance. The adjuster and I have worked together before, and he trusted me to provide an honest estimate, in which I did. My assistant emailed the Complainant a copy of our work authorization on January 11th, 2015 and asked him to sign and email back. I didn’t get a signed copy back from the Complainant so when I arrived to give the estimate I brought one with me form Complainant to sign. The entire insurance claims process was explained to Complainant and that my process is that before I write the estimate that I need our work authorization signed if he was going to have us do the work. For insurance claims such as this one, this is a standard business practice for my Company, as I am required to invest a great deal of time writing the estimate, working with the insurance company and getting approval to do the work. Thus, we want to secure the job, through an executed Work Authorization, before putting all of the time and effort into the claim. The Complainant also asked that while we were at his property repairing the barn would we run electricity from the 200 amp service in the barn in conduit to meet code out to his pond for his new fountain, as well as a small drywall repair in the house and painting that wall. We agreed verbally to handle the repairs to the barn as well as these extras. However, I further stated that I have to have the Work Authorization signed before Erie will accept my estimate. The Complainant stated, “Oh your definitely going to do the work, the job is yours”, and he executed the work authorization. . I immediately went to work on the claim, getting in contact with the Erie insurance adjuster. He and I worked together several hours to get the bid together. The adjuster told me what he was thinking as far as the scope of work that he was willing to pay for, but also wanted my professional opinion on the barn structure, since I am the one who originally built the barn. I spent over two hours taking measurements and examining the structure before placing the bid in xactimate (an insurance estimating software program), then forwarded it to the Erie Adjuster, who then agreed to pay for the entire scope of work. Since Erie is on symbility (a different insurance estimating software program) the Erie adjuster converted my estimate to this program with their prices. After my final review, I finalized the estimate on January 19th, 2016; and the Erie adjuster notified me that he was issuing payment minus depreciation. On January the 19th I personally sent the Complainant a copy of the signed work authorization and I thanked him for entrusting me with the work. On January 23rd, 2016, I received an email from Complainant asking me to forward him a copy of the bid, in which I complied. On February the 7th, 2016, I was contacted by the Complainant via text, that said “Hello Josh we should be getting a check next week we will be talking to you about the repair that we would like to have done and the cost of those repairs”. On Monday February 8 Complainant walks in the office with the check from Erie for the temporary repairs that we did for them on the day of the loss, which paid my Company in full for the original clean-up and stabilization of the barn, but for nothing more. Shortly thereafter I contacted Complainant regarding the work that I was to complete and reminded them that he had signed work authorization for us to do the work as described in the bid. Simply put the Complainant received the insurance proceeds through our efforts and then wanted my Company to rebid it for the entire scope of which I originally wrote the bid. Even further, the Complainant then contacted one of my sub-contractors asking him to do a limited number of the repairs on the original estimate. On February 17th, 2016 I e-mailed the Complainant to determine their intentions regarding the Work Authorization and when I was to begin the work. On February 18th, 2016 Complainant informed me that he had already fixed the front door of the barn, that he was going to do the painting on the inside, that he was only going to patch the metal on the outside of the building instead of fully restoring it, and that he could live with the way the way the Barn was at that time. He also proceeded to tell me that the only drywall repair that he was going to do was the small one in the closet downstairs inside, closest to the overhead door, said he could paint the closet himself. It is my opinion that, Complainant is in breach of the Work Authorization in which he executed with our Company and the oral agreement we had with regard to my Company to provide the needed repairs, funded by insurance proceeds that we helped obtain. It is further or belief that the Complainant’s intent was to use me to get him the money and then under cut me, while breaching our contracts. I did nothing wrong here, and I am seeking legal counsel to the fullest extent necessary to recoup our profits lost on the job, time lost, attorney fees, and fraudulent dealing with Complainant.. In the 13 years that I have been in business, I have never, ever had a client do this to me, and I don’t intend to let this Complainant get away with what he is trying to do to me. It’s not right; I want to see that he won’t do this to me or any other contractor ever again.
derek K.
10/2011
5.0
remodeling
  + -1 more
The work performed and services received from Josh and JDS Construction were great. Will use again!
Description of Work: The $500 spent was put towards my deductible for my homeowners insurance. After a storm, we called Josh to come look at our roof. He found wind and hail damage to our roof. He took care of working with my insurance and getting a new roof installed for our home. I highly recommend JDS Construction. They do great work and stand behind it!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Jon K.
10/2007
1.0
masonry, chimney repair
  + 0 more
J D S Construction & Masonry, Inc. was not the company I contracted with -- they were a subcontractor. On the second day of work I noticed that all workers were non-English speaking Hispanics. I asked for evidence that the workers were not illegal immigrants. None of the workers had "Green Cards" nor Indiana Drivers Licenses. I told Joshua Smalling (the owner) that he would be reported. He said "go ahead", so I did (to the Homeland Security 877 number, but there has been no follow up.). The next day union bricklayers showed up to finish the job (as a side job), and the illegal immigrants were not seen again. This contractor appears to use illegal immigrants unless challenged. If you do business with JDS be aware that the company has only one employee (the owner) and may use illegal immigrants. Make sure you specify that no illegal immigrants will be used, and ask to see Indiana Drivers licenses or "green cards" if you are suspicious.
Description of Work: Replaced chimney.
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$4,000

    Contact information

    P.O. Box 591, Mooresville, IN 46158

    http://www.jdsbuilds.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 5:00 AM
    Friday:
    8:00 AM - 5:00 AM
    Saturday:
    9:00 AM - 2:00 PM

    Licensing

    Bonded
    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Masonry,
    Exterior Painting,
    Garage and Shed Building,
    Chimney Repair,
    General Remodeling,
    Basement Remodeling,
    Sunrooms and Patio Enclosures,
    Kitchen and Bath Remodeling,
    Homebuilders,
    Water & Smoke Damage,
    Roofing,
    Framing

    FAQ

    Josh Smalling Roofing & Restoration Co is currently rated 3.2 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 AM

    Tuesday: 8:00 AM - 5:00 AM

    Wednesday: 8:00 AM - 5:00 AM

    Thursday: 8:00 AM - 5:00 AM

    Friday: 8:00 AM - 5:00 AM

    Saturday: 9:00 AM - 2:00 PM

    Josh Smalling Roofing & Restoration Co accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Josh Smalling Roofing & Restoration Co does not offer free project estimates.
    No, Josh Smalling Roofing & Restoration Co does not offer eco-friendly accreditations.
    No, Josh Smalling Roofing & Restoration Co does not offer a senior discount.
    Yes, Josh Smalling Roofing & Restoration Co offers emergency services.
    Yes, Josh Smalling Roofing & Restoration Co offers warranties.
    Josh Smalling Roofing & Restoration Co offers the following services: Full restoration services, rehab on rental property, real estate flipping, all aspects of construction and insurance work is welcome, we have lots of experience with insurance claims.
    Handyman, or any job that is super small

    Contact information

    P.O. Box 591, Mooresville, IN 46158

    http://www.jdsbuilds.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 5:00 AM
    Friday:
    8:00 AM - 5:00 AM
    Saturday:
    9:00 AM - 2:00 PM