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Stanley Steemer

Carpet Cleaning, Upholstery Cleaning, Flooring Sales and Installation,

About us

Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, air duct cleaning and water damage restoration services. For more information, visit www.stanleysteemer.com.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Carpet cleaning, tile & grout cleaning, furniture & leather cleaning, area rugs, autos, boats & RVs, water damage restoration, air duct cleaning, hardwood floor refinishing and flooring sales & installation.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.414 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
14%
3
0%
2
7%
1
7%


Rating CategoryRating out of 5
quality
4.3
value
4.6
professionalism
4.6
responsiveness
4.8
punctuality
4.7
Showing 1-14 of 14 reviews

Marty M.
09/2018
5.0
carpet cleaners
  + -1 more
Great job, pet stains removed, dirty pathway from front door was cleaned up perfectly.
Description of Work: Living room carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

TODD D.
07/2017
4.0
carpet cleaners
  + -1 more
Went ok. Some of the carpet took a really long time to dry and was musty smelling until it dried.
Description of Work: Cleaned about 600sqft of carpet.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Vicki T.
12/2015
5.0
carpet cleaners, flooring contractor
  + 0 more
unknown
Description of Work: Steam cleaned carpets upstairs, stairway and kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kathleen P.
06/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpets and tile floors before we moved into a home purchased in 2013.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$680

David or Betty G.
05/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Did not get out all spots on carpet just over a year after install. May try another service next time.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Jane E.
09/2014
5.0
carpet cleaners
  + -1 more
They did an excellent job, answered all my questions, ane were very professional. Will definately call them again.
Description of Work: they shampooed my carpets in my living room, basement stairs, hallway, & one bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Catherine G.
02/2014
2.0
carpet cleaners
  + -1 more
I am an 81 yr. old widow, living alone. I really needed my carpets cleaned, so I called Stanley Steemer after reading an ad in the local paper. On the call I was assured they would move the furniture, vacuum around the edge of the room, and call 30 minutes before the workers would arrive. They came hours early, calling from my driveway, pressuring me since they were in the neighborhood early. There were two men, one was new. They were only here 50 minutes and the carpets looked like it. I could not see a big difference in the cleanliness of my carpet after they left and the floor dried. Other visitors said the same thing. $100 is a large amount of money on my fixed income. I am so disappointed, but can't afford to have it cleaned again at this time. I told everyone what happened in my case because I don't want anyone else to have the same experience.
Description of Work: It did not go well at all.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$107

Diane M.
11/2013
1.0
carpet cleaners
  + -1 more
Really bad idea. I timed the cleaning 1 day before we were having our house professionally photographed and having (11) realtors come in. I didn't have time to do it. I have done it myself for years, but this was special and I wanted it done right. I did everything they said before they came. I removed items off the tables, unplugged etc. Two guys came. They were here maybe 1.5 hrs. The next morning the pictures were taken. Our realtor called and said the bedroom shots couldn't be used because the carpet looked really bad. Same with our area rug. I went to look and sure enough at the end of the bed (where our dog laid) it was missed completely. I ran and got my shampooer before the group came in and went over the area in the bedroom. The water was filthy (that dog!) Next, I had to go over the area rug -again dirty water! After everyone left I started looking closer. I have never had my carpets cleaned PROFESSIONALLY before so I don't know how close to the edge they go- but it doesn't work for me. I called and told them what had happened. If it was my business I would want to know. They were very nice and offered to send them back - no thanks!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$373

Bonnie S.
11/2013
5.0
carpet cleaners
  + -1 more
Shampooed and conditioned three rooms (family, dining,living room) and the hall. They were friendly, fast, and very professional. I will use them again.
Description of Work: I used STANLEY STEAMER.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Patrick D.
10/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Two stanley steamer employees came and explained process and cost. They started on time and were done in approximately 2 hrs. The carpet and furniture were dry by the next day, the wool rug took an additional day because of its weight. They had explained the wool area rug would smell like wet dog until dry which it did and now completely odorless. The carpet, furniture and area rug look great. Very pleased with whole process.
Description of Work: Steam cleaned family room carpet, couch, love seat & 5x7 wool area rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Jane E.
07/2013
5.0
upholstery cleaning
  + -1 more
Very professional and informative. Also friendly. I would use this service again.
Description of Work: I had my furniture cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Deborah H.
07/2013
5.0
carpet cleaners
  + -1 more
Went fine. Couldn't get stains out but everything is clean. Have a dirt-sensor on my vacuum which stayed in the green. I am pleased about that. Wish they didn't try to sell doormats and other products, though.
Description of Work: cleaned all carpets and scotch graded all but living dining room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$200

Susan C.
08/2012
5.0
carpet cleaners
  + -1 more
They are great. They do an excellent job. They have the best prices around. They do a terrific job. I will never use any one else again. Stanley Steemer does the best job for me and they are the most reasonably priced out there.
Description of Work: We have used Stanley Steemer for carpet cleaning services. I last used them in November last year. They did general carpet cleaning this last time. They clean it, they rake it and they scotch guard it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Linda M.
02/2012
5.0
carpet cleaners
  + -1 more
They were prompt, they gave excellent service, they only charged us for the work completed, they had a great package, and they were very thorough. I know they gave their best effort.
Description of Work: They cleaned the carpets in my 5 bedroom house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

    Contact information

    60555 Bremen Hwy, Mishawaka, IN 46544

    www.stanleysteemer.com/Home.aspx?landid=angieslist

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning,
    Flooring Sales and Installation,
    Floor Cleaning and Waxing,
    Upholstering - Boat & Auto,
    Air Duct Cleaning,
    Water & Smoke Damage,
    Hardwood Flooring Sales and Installation,
    Dry Cleaning

    FAQ

    Stanley Steemer is currently rated 4.4 overall out of 5.
    Stanley Steemer accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, Stanley Steemer does not offer free project estimates.
    No, Stanley Steemer does not offer eco-friendly accreditations.
    No, Stanley Steemer does not offer a senior discount.
    Yes, Stanley Steemer offers emergency services.
    Yes, Stanley Steemer offers warranties.
    Stanley Steemer offers the following services: Carpet cleaning, tile & grout cleaning, furniture & leather cleaning, area rugs, autos, boats & RVs, water damage restoration, air duct cleaning, hardwood floor refinishing and flooring sales & installation.

    Contact information

    60555 Bremen Hwy, Mishawaka, IN 46544

    www.stanleysteemer.com/Home.aspx?landid=angieslist