Jim's Heating & Air Conditioning

They did a great job. I don't think there is many company's that would work all weekend long. They also didn't charge us for the initial cleaning and inspection

He arrived on time, inspected the unit and diagnosed the cause. Returned in 2 hours with the needed part which he installed. In addition, he conducted a complete inspection of both the heating and air conditioning units. Also provided 2 new furnace filters. Total charge for parts and labor. $72.00. I've used him in the past and the service and price were always A-1.

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The latest large job he did was put in an entirely new furnace system in our house. He involved us closely in the selection of the system and the reasons for choosing this particular one (which, it turns out, was not only less expensive but much stronger and more efficient than alternative furnaces). He involved us as much as we wanted to be, was quiet and efficient in his work, and did everything he said he would do.

Our son in Mishawaka, IN had just been released from the hospital and was incapacitated. He called us in New Braunfels, TX to tell us his furnace blower motor had burned up and to ask for troubleshooting advice. We can usually talk him through repairs by phone, however, this time he was in no shape to work on it and cold weather was approaching. We obtained Jim Willis' name from Angie's List and contacted him by phone. Despite the fact that it was Friday afternoon he showed himself to be a truly good samaritan, sacrificing part of his own weekend to aid another.He definitely demonstrated a work ehic that is altogether too rare these days. Due to our son's health situation Jim said he would get a replacement motor and install it that evening if we could get the bad unit to his shop in order to ensure he'd get the right replacement. We had a neighbor pull the motor and take it to him. He returned that evening to put the furnace back together and check it out. He determined that the upper limit switch was bad. Since he didn't have one on his truck he bypassed it and returned to his shop. He returned and replaced it.

Great. He added that there was no need to have another for two years, while "big" companies try to push a yearly inspection on you.

Jim prefers to be contacted via his cell phone: 574-217-2171 as his answering machine was constantly full over a three day period. We set a time and date, however due to the abnormally cold weather many homes were without heat completely and the service had to be postponed twice. He called each time well in advance to reschedule. I consider his service to excellent, professional, and would use him again. The total he charged for the job, checking, adjusting, and cleaning the furnace, and installing the thermostat, was $90.00, and that included the new thermostat. I am well pleased.

This (also a repair Jim did three years ago) was not a complicated fix. I phoned at 4:45 one day, he phoned back at 8:30 the next morning, was here at 9 am, and gone by about 9:45 with the problem fixed. Prompt, courteous and has common sense. I'm not in a position to judge what might happen with a complicated job or installation, but his conduct on a simple job bodes well.